HR BPO - Assistant Manager

As an Assistant Manager in HR BPO at Cyfuture, you will be responsible for overseeing end-to-end bulk hiring processes for BPO roles. Your role will involve developing sourcing strategies, managing candidate pipelines for large-scale hiring, and coordinating hiring drives, walk-ins, and virtual recruitment events. You will ensure smooth onboarding of new hires in high-volume contexts by conducting induction sessions for large batches of employees and monitoring onboarding feedback for process improvement. Additionally, you will act as the first point of contact for employee concerns in the BPO setup, managing grievances promptly and building rapport with employees to foster a positive work environment. You will be required to maintain accurate records for bulk hiring and onboarding activities in HRMS, conduct compliance audits, and generate hiring and attrition reports. Designing and executing employee engagement initiatives, driving floor-level recognition programs, and conducting regular feedback sessions to gauge employee satisfaction will also be part of your responsibilities. Moreover, you will play a key role in developing and communicating HR policies specific to the BPO industry and training new hires on workplace expectations and professional behavior. To excel in this role, you should have 2-3 years of HR experience with a focus on BPO bulk hiring, onboarding, and employee relations. You must possess expertise in high-volume hiring strategies and recruitment tools, strong interpersonal and communication skills, and proficiency in HRMS, employee management tools, and MS Office. Your personality should reflect high-energy, approachability, and the ability to thrive in a fast-paced work environment. Strong problem-solving and relationship-building skills are essential for success in this role. Cyfuture offers a unique opportunity to join a collaborative work environment in a hyper-growth context, with real room for career progression. You will work in a modern office in a central location in Noida and benefit from an employee-friendly compensation structure that includes tax-saving components. Employee engagement, festival celebrations, birthday celebrations, and team outings are some of the perks you can enjoy as part of the team. If you see yourself thriving in this role and wish to be part of our organization, we encourage you to send your resume to surabhi.jaiprakash@cyfuture.com or connect at 9311661922. The TA team will share the timeline and details of the hiring process during the first call.,