Posted:Just now|
Platform:
Work from Office
Full Time
You will work in a shared services environment and will be responsible for day-to-day administrative and transactional support tasks and activities. To perform the job successfully, the individual should have a passion to grow within business and ability to establish & maintain effective working relationships with various stakeholders across Titan.
* Processing transactions on a daily basis
* Ensuring accuracy and timely completion of work
* Managing employee data and updating changes as required in HR systems
*Updating new joiners records and terminations in HR system
*Creation of Offer & Contract letters as required for employee and business lines
* Generating reference letters for employees and third-party vendors
*Case Management & Call support to employees to address HR Policy/process related queries
* Should be an expert/SME in Hire to Retire processes and take ownership of the responsibilities assigned
*Executes data transactions or system transaction where these cannot be performed by self-services or automation
*Prioritizes cases and conduct continuous follow ups/check-ins to ensure closure within stated SLA.
*Professional & customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information
*Gain cross disciplinary HR knowledge to deliver end to end ownership of employee experiences.
*Self-sufficient in managing the task assigned or initiatives and being accountable
*Contributing and collaborating in the projects assigned and ensuring timely reporting
*Collaborate with stakeholders (Eg: PBPs, COE, business & employees etc) and internal teams (Eg: Learning, Talent, Payroll, Rewards & Benefits) to identify the best solutions for employee queries
*Raise continuous improvement opportunities
HRSS, HR Shared Services, People Services, People Operations, HR Transformation, Hire to Retire, Global HR, Customer Service, Data Management
Titan Company
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