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1.0 - 2.0 years

1 - 3 Lacs

bengaluru

Work from Office

Role Description : You will work in a shared services environment and will be responsible for day-to-day administrative and transactional support tasks and activities. To perform the job successfully, the individual should have a passion to grow within business and ability to establish & maintain effective working relationships with various stakeholders across Titan. Summary of Responsibilities : * Processing transactions on a daily basis * Ensuring accuracy and timely completion of work * Managing employee data and updating changes as required in HR systems *Updating new joiners records and terminations in HR system *Creation of Offer & Contract letters as required for employee and business lines * Generating reference letters for employees and third-party vendors *Case Management & Call support to employees to address HR Policy/process related queries * Should be an expert/SME in Hire to Retire processes and take ownership of the responsibilities assigned *Executes data transactions or system transaction where these cannot be performed by self-services or automation *Prioritizes cases and conduct continuous follow ups/check-ins to ensure closure within stated SLA. *Professional & customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information *Gain cross disciplinary HR knowledge to deliver end to end ownership of employee experiences. *Self-sufficient in managing the task assigned or initiatives and being accountable *Contributing and collaborating in the projects assigned and ensuring timely reporting *Collaborate with stakeholders (Eg: PBPs, COE, business & employees etc) and internal teams (Eg: Learning, Talent, Payroll, Rewards & Benefits) to identify the best solutions for employee queries *Raise continuous improvement opportunities Key Skills HRSS, HR Shared Services, People Services, People Operations, HR Transformation, Hire to Retire, Global HR, Customer Service, Data Management HRIS System Knowledge : Workday, SAP Successfactors, ServiceNow, Salesforce, Oracle & PeopleSoft Resource/Companies to target : Microsoft, Accenture, Cognizant, Infosys, Capgemini, TCS & IBM

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