Hotel Manager

Location: Somnath, Gujarat
Brand: Omnitel Hotels & Resorts
Position Type: Full-Time | On-Site
Experience Required: 5–8 years in Hotel Operations / Unit Management

About the Company

Omnitel Hotels & Resorts, a growing hospitality brand by Omni Hospiventures, manages a curated portfolio of boutique hotels and resorts across Gujarat and Rajasthan. With a focus on authentic guest experience, operational excellence, and sustainable profitability, Omnitel continues to expand its footprint across key tourism destinations.

About the Role

We are looking for an energetic and experienced Hotel Unit Manager to lead our Somnath unit. The ideal candidate will take complete charge of day-to-day operations, team leadership, guest satisfaction, cost control, and profitability of the property, ensuring smooth coordination between all departments and alignment with Omnitel’s operational standards.

Key Responsibilities (KRAs)

1. Operations & Administration

• Oversee all hotel operations including Front Office, Housekeeping, F&B, Kitchen, and Maintenance.
• Ensure standard operating procedures (SOPs) are followed across all departments.
• Monitor inventory, maintenance schedules, and cleanliness standards.
• Liaise with the central management team for periodic reviews and reporting.

2. Guest Experience & Service Quality

• Ensure high levels of guest satisfaction through personalized service and prompt issue resolution.
• Track online reviews and feedback on OTA & social media platforms; coordinate service recovery where needed.
• Implement guest delight initiatives as per Omnitel brand standards.

3. Team Management

• Recruit, train, and motivate the property’s operational staff.
• Maintain discipline, grooming, and performance evaluation as per company policy.
• Lead by example with a hands-on approach during peak hours or special events.

4. Financial Performance

• Work with the Accounts team to monitor revenue, expenses, and monthly P&L.
• Control operational costs while maintaining quality and efficiency.
• Support the sales & marketing team in achieving occupancy and ARR targets.

5. Compliance & Safety

• Ensure statutory compliance with FSSAI, Fire & Safety, and other local authorities.
• Maintain documentation and internal audit readiness.
• Supervise property upkeep, safety, and hygiene standards.

6. Coordination with Head Office

• Submit daily/weekly/monthly reports on operations, staff performance, and guest feedback.
• Implement management directives and operational improvements.
• Act as the single point of contact between property and corporate office.

Requirements

• Graduate/Diploma in Hotel Management or equivalent.
• Minimum 5 years of experience in hotel operations or unit management.
• Strong leadership, communication, and organizational skills.
• Hands-on experience in F&B and Front Office operations preferred.
• Proficiency in PMS, Excel reporting, and OTA management.
• Local knowledge of Gujarat hospitality market will be an added advantage.

What We Offer

• Competitive salary package with performance-based incentives.
• Complimentary accommodation & meals at the property.
• Growth opportunities within Omnitel’s expanding network of hotels & resorts.
• A dynamic and supportive work environment with focus on excellence.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided

Work Location: In person