8662 Hospitality Jobs - Page 14

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Responsible for INTERREACT. Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Financial Management Identify optimal, cost-effective use of the resources and educate the team on the same. Operational Management Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Hygiene / Personal safety / Environment: Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Ibis ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme. Qualifications Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and verbal proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Ref#: W165706 Department: Information Technology City: Bangalore State/Province: Karnataka Location: India Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview The Retail IT Analyst provides dedicated technical support for Retail Stores. This includes POS computer systems, hardware, and software via telephone, email and chat tools. This position is fast-paced and multi-task intensive, requiring excellent decision making and top-notch customer service skills. Working as part of a team, successful candidates will share their values and have an interest in working with the latest technologies to provide exceptional customer service to all Retail Stores in North America, EMEA and some countries in APAC. Essential Duties & Responsibilities General: o Serve as the first point of contact to Retail Stores seeking assistance for POS hardware, software, workstations, printers, time clocks, UPS units, mobile devices, interactive screens or other Retail technical issues. o Responsible for 24/7 support of applications for Retail Stores and participating on a rotating on-call schedule for off-hour/weekend support o You have a logical approach and process to problem solving o Participate in product/process updates and create documentation on the same. o You are proactive in driving issues to closure and collaborate with peers to resolve o You possess strong communication skills to convey problems to your team and colleagues o Understand how problems affect other areas of the organization outside of the IT space o You can create thorough technical documentation to leveraged by development and support teams o You have intermediate knowledge of reporting on CRM tools (ex. ServiceNow) and creating dashboards. o You take independent action, do things before being asked or forced by events. o You develop creative solutions and innovation ideas Operational: o Be an advocate for customer requests; maintain ownership of request and follow through consistently to resolution o Increase Retail Stores satisfaction by increasing First Contact Resolution (FCR) rate. o Review open ticket queues and close tickets upon resolution daily o Understands how to triage and prioritize issues and escalate problems to management o Stay current with system information, changes and updates Experience, Skills, and Knowledge Windows 2016/ 2019 & Windows Server POS (Point of Sale) POS scanners Receipt printers Barcode scanners Experience in support and configuration of Microsoft Office, Microsoft Windows, and basic network troubleshooting Experience in ServiceNow, Active Directory, O365, Xstore, SQL, Oracle

Job Title: Food and Beverage Associate Reports to: Food and Beverage Manager/Supervisor Department: Food and Beverage Location: Gokulam Park at Coimbatore Job Summary: To provide exceptional food and beverage service to guests, ensuring a memorable dining experience. Key Responsibilities: 1. Guest Service: Provide prompt, courteous, and attentive service to guests, ensuring their dining experience meets expectations. 2. Food and Beverage Service: Take orders, serve food and beverages, and handle guest requests in a timely and professional manner. 3. Menu Knowledge: Familiarize yourself with menu items, ingredients, and preparation methods to answer guest questions and make recommendations. 4. Table Management: Manage table assignments, ensure proper table settings, and maintain a clean and organized dining area. 5. Cash Handling: Handle cash, credit card transactions, and operate a point-of-sale system accurately and efficiently. 6. Teamwork: Collaborate with other food and beverage staff to ensure seamless service delivery and maintain a positive team environment. 7. Safety and Hygiene: Adhere to hotel policies and procedures regarding food safety, hygiene, and sanitation. 8. Problem-Solving: Resolve guest complaints and issues promptly and professionally, ensuring guest satisfaction. 9. Need minimum one year hotel industry experience . Requirements: 1. Education: High school diploma or equivalent required; hospitality or food and beverage certification preferred. 2. Experience: Previous food and beverage experience in a hotel or restaurant environment preferred. 3. Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work under pressure and manage multiple tasks simultaneously. 4. Knowledge: Familiarity with food and beverage operations, menu planning, and hospitality software. 5. Certifications: Food safety certification (e.g., ServSafe) and hospitality certification (e.g., Certified Hospitality Associate) preferred. Working Conditions: 1. Hours: Ability to work varied shifts, including mornings, evenings, and weekends. 2. Environment: Fast-paced, dynamic environment with frequent interactions with guests and staff. What We Offer: 1. Competitive Salary: Competitive salary and benefits package. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced hospitality professionals. Job Types: Full-time, Permanent Pay: ₹15,500.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 30/04/2025 Expected Start Date: 01/08/2025

The Inspiration, Pune's Most awarded Slimming and wellness Clinic having Clinic in Kalyani Nagar and Wanowrie are seeking female candidates for the post of COSMETOLOGIST for being the part of the organisation in its current setup and in Extension of Centers across Pune ( Freshers can apply while Experienced are preferred ) QUALIFICATIONS ; 1.BHMS, MBBS, BDS, BAMS with Diploma or Course in Cosmetology 2. Must have Extensive Knowledge and Hands-on Experience in: A. Laser Hair Reduction: Operating and Handling the complete procedure B. Skin Peels: Operating and Handling the complete procedure C. HIFU: Basic Knowledge in Operating and Handling the complete procedure D. PRP: Operating and Handling the complete procedure. 3. Candidates must have a pleasant and charming personality Interested Female candidates must apply with complete CV and should be willing to join on immediate basis. Responsibilities and Duties 1.Understanding Patients needs and explaining about the desired treatment 2. Completion of all formalities about treatments 3. Planning of treatment course and Executing the procedure 4. Resolving concerns, and keeping Followup and analyzing the result of the treatments Qualifications and Skills QUALIFICATIONS ; 1.Any Medical Degree along with Course in Cosmetology Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Kalyani Nagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: Clinical: 1 year (Required) Work Location: In person

Key Deliverables: Develop and maintain SOPs to ensure smooth kitchen operations, ensuring food quality, food safety, and operational efficiency. Drive innovation in product development, collaborating with business and innovation teams for menu and category enhancements. Monitor and evaluate vendor performance, ensuring cost efficiency and quality in outsourced products. Conduct audits and implement corrective actions to meet food safety and hygiene standards. Role Responsibilities: Guide the culinary team to achieve high standards in food quality, safety, and timely delivery. Coordinate with external vendors and business teams to maintain cost-effective procurement and product pricing. Manage kitchen staff, ensuring efficient utilization, training, and optimal scheduling. Collaborate with cross-functional teams to support the launch and growth of new locations and brands.

Serve as a subject matter resource on cyber fraud threats and countermeasures Provide guidance on policies and procedures related to the prevention of cyber fraud Provide guidance to technology, business, and operations teams on preventing cyber fraud Perform cyber fraud threat modelling activities Onboard e-commerce and customer support applications for cyber fraud monitoring Utilize tools and data analysis to monitor, detect, and respond to cyber fraud Explore opportunities to establish, tune, and enhance cyber fraud detection capabilities Develop and maintain cyber fraud detection and incident response playbooks Lead cyber fraud incident identification and containment Perform deep data analysis to draw fact-based conclusions on cyber fraud events Provide concise incident updates and communications to management Analyze cyber fraud root causes, trends, and systematic issues Discover tactics, techniques, and procedures employed by cyber fraud actors Stay informed of cyber threat intelligence related to cyber fraud Periodically report on the cyber fraud posture of each e-commerce environment Qualifications With 7+ year of experience in Cybersecurity domain, at least three years of experience in banking or e-commerce anti-fraud or cybersecurity. Understand the techniques, tools, and procedures used by cyber fraud actors Professional experience in generation or use of cyber fraud threat intelligence Professional experience developing and maintaining cyber incident response processes and playbooks Familiarity with digital investigation, data management, and scripting utilities Familiarity with the cyber threat modeling processes Demonstrated experience working in collaborative roles across multiple teams Excellent written and oral communication skills University degree in Cybersecurity, Computer Science, Information Systems, Information Assurance, or related discipline Professional experience with cyber fraud detection platforms (e.g. Accertify, Kount) preferred Professional experience optimizing the use of bot protection tools (e.g. reCAPTCHA) preferred Past involvement with the Financial Services or Retail & Hospitality ISAC preferred

Additional Information Job Number 25124150 Job Category Rooms & Guest Services Operations Location Fairfield by Marriott Bengaluru Rajajinagar, 59th C Cross, 4th M Block, Bengaluru, Karnataka, India, 560 010 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25124153 Job Category Rooms & Guest Services Operations Location Fairfield by Marriott Bengaluru Rajajinagar, 59th C Cross, 4th M Block, Bengaluru, Karnataka, India, 560 010 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25124133 Job Category Housekeeping & Laundry Location Fairfield by Marriott Bengaluru Rajajinagar, 59th C Cross, 4th M Block, Bengaluru, Karnataka, India, 560 010 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We are seeking an experienced and dedicated Hospitality Manager to lead and manage the daily operations of our facilities. In this role, you will play a crucial part in organizing and overseeing all activities to ensure a seamless and exceptional customer experience. As a leader and problem solver, you will guide and support our team, empowering them to reach their full potential. Your responsibilities will encompass coordinating various functions, implementing efficient processes, and maintaining high-quality standards throughout the organization. Excellent communication and organizational skills are vital for effectively liaising with staff, customers, and other stakeholders. We are looking for a candidate with a proven track record in the hospitality industry, a passion for delivering outstanding service, and the ability to inspire and motivate others. Join our team and contribute to creating memorable experiences for our guests while driving the success of our hospitality operations. Responsibilities Hire qualified personnel according to standards Organize and coordinate operations to ensure maximum efficiency Supervise and evaluate staff Ensure supplies and equipment are adequate in quantity and quality Handle customer complaints when necessary Assist in pricing products or services Assume responsibility of budgeting and monitoring expenses Enforce adherence to regulations and quality standards Ensure all records are kept properly and consistently Review and prepare reports for senior management

About Uniliv Uniliv is a leading PG and co-living solutions provider , dedicated to delivering premium hospitality and comfortable living experiences for students and working professionals. With a focus on quality, safety, and customer satisfaction, we are expanding our operations and seeking talented individuals to join our growing team. Position Overview As a Facility Executive at Uniliv, you will be responsible for overseeing the day-to-day management and upkeep of our properties, ensuring that all facilities meet the highest standards of cleanliness, safety, and functionality. You will coordinate with internal teams, residents, and external vendors to maintain an exceptional living environment. Key Responsibilities Daily Operations Management: Supervise housekeeping, maintenance, and security functions to ensure smooth property operations. Vendor & AMC Coordination: Manage vendor relationships, oversee repair work, and ensure timely execution of Annual Maintenance Contracts. Property Inspections: Conduct regular inspections of rooms, amenities, and common areas to maintain hygiene and operational standards. Resident Interaction: Address and resolve resident issues and service requests promptly to ensure satisfaction. Inventory & Utilities Oversight: Maintain records of cleaning supplies, tools, and track utility consumption for cost optimization. Safety & Compliance: Ensure adherence to safety protocols, conduct fire drills, and maintain statutory compliance for all facilities. Documentation & Reporting: Prepare operational reports, vendor records, and maintenance logs for management review. Skills & Competencies Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Basic technical knowledge of plumbing, electrical systems, and facility maintenance. Problem-solving mindset with the ability to handle on-ground challenges efficiently. Proficiency in MS Office (Excel, Word, PowerPoint) for reporting and coordination. Qualifications Bachelor’s degree in Facility Management, Hospitality, Administration , or a related field. 2–4 years of relevant experience in facility management, hospitality operations, or property management. Work Conditions On-site role with regular property visits. Flexibility to work weekends or extended hours based on operational needs. Compensation Salary Range: ₹20,000 – ₹30,000 per month (depending on experience and skillset) Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Job Title: Cashier – Bar Location: The Luxe Season 1 / Green Park About Us: The Luxe Season 1 is a lively and welcoming spot where great drinks meet great people. We’re known for our vibrant atmosphere, quality service, and memorable nights out. We are now looking for an energetic and reliable Cashier to join our team and help keep things running smoothly. Key Responsibilities: Handle cash, credit/debit card, and digital transactions accurately and efficiently Manage the cash register and maintain balanced cash drawers Issue receipts, refunds, or change to customers Collaborate with bartenders and floor staff to ensure seamless customer service Track sales and prepare daily cash reports Assist in stock counting and inventory when required Maintain a clean and organized cashier area Requirements: Previous cashier or cash handling experience (preferably in hospitality or bar/restaurant environment) Basic math skills and attention to detail Good communication and interpersonal skills Ability to work nights, weekends, and holidays Honest, trustworthy, and customer-focused attitude What We Offer: Competitive salary and tips Friendly work environment Opportunities to grow within the team Staff discounts and other benefits Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Morning shift Night shift Rotational shift Expected Start Date: 06/08/2025

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Responsible for INTERREACT. Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Financial Management Identify optimal, cost-effective use of the resources and educate the team on the same. Operational Management Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Hygiene / Personal safety / Environment: Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Ibis ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme. Qualifications Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and verbal proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Duties & Responsibilities Assist Food & Beverage Servers in all aspects of the dining experience Assist guests regarding menu items in an informative and helpful way Ensure the proper set up of all side stations in the outlet Have knowledge of beverage lists and promotions Ensure cleaning schedule is adhered to and to the required standard Requirements and Skills Previous experience as a Hotel Steward or in a similar role is preferred Strong attention to detail and a commitment to cleanliness Ability to work in a fast-paced environment with a sense of urgency Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Experience: Food And Beverage: 1 year (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

A Barista is responsible for preparing and serving a variety of coffee and tea beverages, while delivering excellent customer service in a fast-paced café or restaurant setting. Key Responsibilities: Prepare and serve hot and cold beverages such as coffee, espresso, tea, and specialty drinks. Understand and follow standard recipes and presentation specifications. Operate coffee machines, grinders, and other equipment safely and efficiently. Maintain cleanliness and hygiene of the workstation and equipment. Take customer orders accurately and handle billing/cash register. Engage with customers in a friendly and professional manner. Manage inventory of coffee beans, milk, syrups, and other supplies. Assist in opening and closing duties of the café as required. Follow food safety and hygiene standards. Support team members in overall café operations. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Work Location: In person

Key Responsibilities : Assist in serving food and beverages to guests in rooms and dining areas Deliver guest amenities (water, towels, toiletries, etc.) on request Support housekeeping team when needed Maintain cleanliness in service and public areas (lobby, corridors, etc.) Help in setting up banquet or meeting areas when required Greet guests politely and respond to basic guest needs Carry luggage or escort guests as needed Follow hotel hygiene, safety, and hospitality standards Candidate Requirements: Hotel or hospitality experience preferred, but not mandatory Good communication and grooming Physically fit and willing to work on feet for long hours Honest, reliable, and a team player Willing to work in shifts, including weekends and holidays Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person

We are hiring experienced MEP Project Engineers to manage the Mechanical, Electrical, and Plumbing works for our premium hotel and resort projects. This is a hands-on role for candidates with a strong technical background and prior experience in hospitality construction. Key Responsibilities: Oversee execution of HVAC, electrical wiring, plumbing, firefighting, and lift systems Coordinate with project managers, architects, and consultants Ensure compliance with hotel construction standards and safety norms Supervise site teams and manage labor, material, and timelines Verify BOQs, drawings, and specifications for MEP components Prepare daily reports and escalate technical issues as needed Conduct site inspections and testing of all MEP systems Maintain documentation and vendor coordination throughout the project Must-Have Requirements: ✅ Minimum 5–10 years of hands-on experience in hotel/resort projects ✅ Strong command of all MEP systems (Mechanical, Electrical, Plumbing) ✅ Excellent team handling, communication, and site supervision skills ✅ Comfortable working full-time at project sites ✅ In-person interview and site visit required before hiring Why Join PROMAC Group? Reputed company with landmark hospitality projects across India Professional growth with technical excellence Timely salary, accommodation (if required), and supportive team culture. WITH ADDITIONAL BENEFITS COMPANY-PROVIDED STAY IS INCLUDE . Job Type: Full-time Pay: ₹650,000.00 - ₹840,000.00 per year Benefits: Flexible schedule Life insurance Paid time off Experience: MECHANICAL ELECTRICAL PLUMBING: 7 years (Preferred) Work Location: In person Expected Start Date: 01/08/2025

Job Overview: The Guest Relationship Executive is responsible for providing an exceptional in-store experience by welcoming customers, understanding their needs, guiding them through the purchasing process, and ensuring customer satisfaction. This role requires excellent communication skills, attention to detail, and a proactive approach to building positive customer relationships. Key Responsibilities: Greet and Welcome Customers: Warmly greet customers with a smile and "Vanakkam" to create a welcoming atmosphere. Identify Customer Needs: Enquire about the customer’s specific needs or preferences to better assist them. Guide to Relevant Counter: Lead customers to the appropriate section based on their requirements. Offer Comfort: Provide seating arrangements to make customers feel comfortable. Facilitate Introduction to Salesman: Inform the relevant salesman about the customer’s needs and introduce them to the customer. Assure Continuous Assistance: Reassure customers to continue their purchase and let them know you are available for further assistance. Offer Beverages: Ask about the customer’s preferred drink and offer it accordingly to enhance their experience. Periodic Check-ins: Check in on the customer periodically to ensure they are comfortable and well-served. Assist with Billing and Delivery: Support the customer during the billing process and ensure smooth delivery of purchased items. Provide a Warm Send-Off: Give a courteous farewell, ensuring customers feel valued and encouraging them to revisit by expressing your expectation of seeing them again. Report Customer Concerns: Proactively report any signs of customer dissatisfaction to the manager for resolution. Active Floor Presence: Maintain an active and attentive presence on the floor to promptly attend to customer needs. Qualifications & Skills: Proven experience in customer service or hospitality roles. Excellent interpersonal and communication skills. Friendly demeanor with a proactive and problem-solving attitude. Ability to manage time and multiple customer interactions effectively. Basic knowledge of billing processes and customer satisfaction standards. KPI Customer Satisfaction Rate: Measure customer feedback and satisfaction scores based on their in-store experience. Customer Revisit Rate: Track the number of returning customers attributed to engagement efforts and farewell messaging. Timeliness of Assistance: Monitor the time taken to address and assist customers promptly at various touchpoints. Resolution of Customer Concerns: Measure the percentage of customer issues reported and resolved effectively. Active Floor Presence: Evaluate the frequency and consistency of active engagement on the floor throughout the shift. Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person Speak with the employer +91 8754599813

Company: Madras Coffee House Job Overview: We are hiring Café Service Associates who will assist in kitchen operations and customer service across our outlets. You’ll be responsible for preparing beverages, interacting with customers, handling billing systems, and maintaining hygiene. Key Responsibilities: - Prepare and serve coffee, tea, and other specialty drinks. - Take customer orders, operate POS/cash register. - Provide menu recommendations and upsell new or special items. - Maintain cleanliness and hygiene across the kitchen and service areas. - Support basic cooking/prep work and assist in daily outlet upkeep. - Handle customer queries with courtesy and professionalism. Eligibility Criteria: - Gender: Male and Female - Age Group: 18 – 45 years Skills Required: - Customer interaction & servicing - Basic food handling or cooking knowledge - Familiarity with billing software & payment handling - Punctuality and hygiene maintenance - Willingness to work in a shift-based schedule Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Work Location: In person

Company Description Travel And Tour World (TTW) is a comprehensive B2B travel e-magazine and news portal with a readership of over 20 million industry leaders in 195 countries. TTW serves professionals in the travel, tourism, airlines, cruise, and hospitality industries, as well as social media influencers and think tanks. We take great pride in our extensive media partnerships, spanning over a decade since 2009, with more than 1200 prestigious travel trade shows worldwide. TTW continues to be a leading voice in the travel industry, bringing the latest news and insights to our global audience. Role Description This job for a Freelance Journalist role located in Mumbai. The Freelance Journalist will be responsible for creating press releases, news writing, conducting research, and broadcasting. Other tasks will include gathering information, writing articles, conducting interviews, and reporting on travel and tourism industry news. The role involves working closely with the editorial team to ensure high-quality content that meets TTW's standards. Qualifications Skills in Press Releases and News Writing. Strong Writing and Research abilities. Experience in Broadcasting. Excellent written and verbal communication skills. Ability to work independently and collaboratively on-site. Bachelor's degree in Journalism, Communications, or related field. Experience in the travel or hospitality industries is a plus. Job Type: Freelance Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Education: Master's (Required) Experience: Journalism: 2 years (Preferred) Location: Mumbai, Maharashtra (Required) Work Location: Remote

Preferred Hotel Managemnet Candidates looking 5 star properties Cleaning and setting tables and placing seasonal decorations, candles, and table cloths. Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender. Keeping menus clean and presenting them to customers. Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service. Clearing tables and preparing them for the next customers. Assisting in cleaning and opening or closing tasks. Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away. Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment. Transporting used linen to or from the laundry or housekeeping section. Assisting with unloading and storing stock. Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person