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Janardhanam Kuppuswamy
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Front Desk Receptionist

Front Desk Receptionist

Janardhanam Kuppuswamy

0 - 2 years

|

1 - 2 Lacs

Posted:3 days ago| Platform:

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Skills Required

computer operating hospitality computer front desk receptionist activities telephone handling data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Guest Services:
Greet, welcome, and register guests; provide information on hotel amenities and local attractions; address concerns and requests.
Reservations & Check-In/Out:
Manage bookings, assign rooms, issue keys, prepare bills, process payments (cash/card), and handle check-outs.
Communication:
Operate multi-line phones, answer inquiries, forward calls, take messages, and liaise with other departments (housekeeping, maintenance).
Administrative:
Maintain organized front desk, update guest records in hotel management software, handle mail, and perform data entry.
Sales & Upselling:
Promote additional hotel services, facilities, and special offers to guests.
Problem Solving:
Calmly and professionally resolve guest issues and complaints.

Preferred candidate profile

any degree or diploma, with decent proficiency in English and hands on in using computers.

More Jobs at Janardhanam Kuppuswamy

Front Desk Receptionist

chennai

Experience: Not specified

INR 1 - 2 Lacs

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Janardhanam Kuppuswamy

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