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7.0 - 11.0 years
7 - 11 Lacs
bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in perso...
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
navi mumbai, mumbai (all areas)
Work from Office
We are looking for enthusiastic and dedicated professionals to join our Hotel: Food & Beverages Stewards positions Captains positions Front office Associate . Guest Relations Executive. Housekeeping Rom Attendant . Required Candidate profile Experience & Fresher both can apply
Posted 3 days ago
3.0 - 5.0 years
5 - 7 Lacs
sawai madhopur
Work from Office
Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 3 days ago
1.0 years
2 - 3 Lacs
hyderabad, telangana
On-site
We are hiring Operations Executives for one of our premium clients. This role is designed for Hotel Management graduates (freshers) who want to start their careers in operations and hospitality management. You will be responsible for coordinating daily activities, ensuring smooth operations, and delivering professional service in a dynamic, client-facing environment. Key Responsibilities Coordinate and manage day-to-day operational activities with a hospitality-first approach. Support logistics, client servicing, and inventory management. Work closely with vendors and internal teams for seamless operations. Handle guest interactions and service coordination professionally. Provide on-ground ...
Posted 3 days ago
2.0 - 3.0 years
2 - 4 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
!! We are Hiring !! Location: Mumbai, Byculla - East Experience: 2 to 3 years Salary: Up to 4 LPA Gender: Female Age Limit: Below 30 years Shift Days : 6 Days Working Package : upto 4 LPA Job Summary: 1. Welcome guests, handle check-in/checkout processes. 2. Maintains good guest relations. 3. To greet and talk to guests / Provide information about hotel amenities and services 4. Ensuring guests have a positive and memorable experience, acting as a key point of contact for guest inquiries and concerns 5. Coordinates with all depts. to maintain Front Office functions 6. Supervising and guiding the front office team 7. Checking Reg. Cards of arriving guests / Check In / Check Out 8. Knowledge o...
Posted 3 days ago
3.0 - 5.0 years
5 - 7 Lacs
mumbai
Work from Office
Key Responsibilities: Housekeeping Operations: Supervise housekeeping staff and ensure all common areas (lobby, lifts, corridors, clubhouse, gym, parking, podium, etc.) are clean and well-maintained. Monitor daily cleaning schedules and allocate duties to team members. Conduct regular inspections and report maintenance/cleanliness issues. Ensure proper use of cleaning equipment, materials, and chemicals. Maintain housekeeping stock, issue supplies, and keep records of consumption. Administrative Duties: Assist in preparing duty rosters, attendance, and leave records of housekeeping staff. Handle resident complaints/requests related to housekeeping and ensure timely resolution. Maintain house...
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
bengaluru
Work from Office
What this job involves: As a Facilities Manager at JLL, you will oversee comprehensive low-side soft services operations while ensuring exceptional client satisfaction and operational excellence. This dynamic role combines hands-on facility management with strategic planning, requiring you to maintain high housekeeping standards, manage vendor relationships, and deliver cost-effective solutions. You will serve as the primary point of contact for facility-related escalations while driving continuous improvement initiatives that support our clients business objectives and contribute to JLLs reputation for delivering transformative real estate solutions. What your day-to-day will look like: Con...
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
pune
Work from Office
Workspace Experience Executive Work Dynamics What this job involves: This position is responsible for delivering an exceptional "Delight" by fostering a customer-centric experience for occupants and guests within the assigned portfolio. The role focuses on providing an outstanding experience in both Front office and F&B operations across office locations. Key responsibilities include overseeing daily operations, managing menu planning, coordinating events, and ensuring consistent quality service. This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Gu...
Posted 3 days ago
5.0 - 8.0 years
7 - 10 Lacs
bengaluru
Work from Office
What this job involves: As an F&B Manager at JLLs Bangalore operations, you will oversee all F&B operations at our commercial property including managing dining facilities, cafeterias, and catering services to ensure exceptional service delivery for tenants and visitors while maintaining the highest standards of food safety, quality, and customer satisfaction. This comprehensive management role combines operational excellence with team leadership, requiring you to oversee daily F&B operations including restaurants, cafeterias, and catering services while ensuring compliance with food safety standards, FSSAI regulations, and local health codes, managing inventory, procurement, and vendor rela...
Posted 3 days ago
5.0 - 7.0 years
7 - 9 Lacs
bengaluru
Work from Office
Project Manager - Commercial Fitout Job Title & Summary We are seeking an experienced Project Manager to lead commercial fitout and interior construction projects from conception to completion. This role requires a dynamic professional with proven expertise in managing complex office, retail, and hospitality space transformations while delivering exceptional client experiences and maintaining the highest quality standards. Key Responsibilities Project Planning & Execution : Develop comprehensive project plans, schedules, and budgets for commercial fitout projects ranging from small office renovations to large-scale corporate headquarters and retail environments Team Leadership : Lead and coo...
Posted 3 days ago
7.0 - 10.0 years
9 - 12 Lacs
mumbai
Work from Office
Position: Sr. Property Manager, Mumbai for University Campus Business: Property and Asset Management, JLL Commercial What this job involves You will be overall responsible for Property Management Services provided at the client site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and tool, technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and monitoring of SLA s & KPI s for JLL and outsourced service partners towards effective service deliverance at ...
Posted 3 days ago
1.0 years
1 - 1 Lacs
tirunelveli, tamil nadu
On-site
JOB DESCRIPTION: Role : Sales/Customer Support Executive - Fresher Company Name : Tamil Tourism and Hospitality Services Pvt Ltd Job Location : Palayamkottai, Tirunelveli, Tamil Nadu Number of Vacancies : 03 Job Type : Full-time (Work from Office) Educational Qualification : Any Degree (Graduation in any discipline) Experience : Fresher or below 1 year experience in marketing/sales field Job Responsibilities : Customer Outreach & Lead Generation - Make outbound calls to prospective customers, introduce company services, and generate interest to achieve sales targets. Explanation & Query Handling - Clearly explain travel packages or services to customers, address their inquiries, and provide ...
Posted 3 days ago
3.0 - 8.0 years
5 - 10 Lacs
bandra
Work from Office
House Manager Minimum 3 years of experience as a House Manager or in a similar role. Strong background in managing staff, household operations, and vendor coordination. Ability to oversee budgets, maintenance, events, and day-to-day household needs. Excellent organizational, leadership, and communication skills. Discreet, reliable, and service-oriented, with attention to detail. Prior experience in high-profile households or luxury hospitality preferred. Job Category: House Manager Job Type: Full Time Country: India Job Location: Bandra Job Salary: 15 20 LPA Job Experience: 3 years
Posted 3 days ago
2.0 - 7.0 years
4 - 9 Lacs
amritsar
Work from Office
JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the ...
Posted 3 days ago
2.0 - 7.0 years
4 - 9 Lacs
amritsar
Work from Office
JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experie...
Posted 3 days ago
2.0 - 7.0 years
4 - 9 Lacs
bengaluru
Work from Office
JOB SUMMARY The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to ...
Posted 3 days ago
10.0 - 12.0 years
20 - 25 Lacs
mumbai
Work from Office
Lead the overall operations of all restaurants, lounges, and bars ensuring alignment with Accor Luxury Brand Standards. Develop and implement outlet-specific business plans to achieve hotel revenue and profitability targets. Partner with Culinary, Sales, Marketing - Food & Beverage to drive concept innovation, guest experiences, and promotional activities. Anticipate industry trends and translate them into actionable initiatives at Fairmont Mumbai. Collaborate closely with the City Food & Beverage collaborators and F&B promoters to implement targeted business plans across all restaurants and bars. Partner with specialized F&B agencies to design and execute innovative concepts that enhance gu...
Posted 3 days ago
2.0 - 7.0 years
0 - 1 Lacs
mumbai
Work from Office
Coffee Preparation: Prepare and serve coffee, specialty beverages, and other drinks according to customer preferences and company recipes. Customer Service: Greet customers, provide product recommendations, and share information about our in-house coffee blends. Coffee Equipment: Operate coffee equipment, including espresso machines, grinders, and brewers, while ensuring proper maintenance and cleanliness. Sales: Upsell additional items, such as pastries or other beverages, to enhance the customer experience. POS Management: Handle cash transactions, operate the POS system accurately, and ensure proper billing and payments. Sanitation & Cleanliness: Maintain cleanliness and organization of t...
Posted 3 days ago
3.0 - 5.0 years
5 - 7 Lacs
bengaluru
Work from Office
Ref #: W167329 Department: Information Technology City: Bangalore State/Province: Karnataka Location: India Pay Range Max Pay Range Min Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Laurens reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Companys brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo R...
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
bengaluru
Work from Office
JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. Helps to increase guest and employee satisfaction through effective communications and training. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical ...
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
gurugram
Work from Office
Job Overview As Sales Manager for Meetings and Events, you will oversee and direct all aspects of the hotel s strategies of selling and executing concerning the areas of Conference and Banqueting with special emphasis on Outside Catering. You will work with operations to ensure successful conference and banqueting and outside catering events for our clients. At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest s experience an enjoyable one. Duties and Responsibilities Financial returns: Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase ord...
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
visakhapatnam
Work from Office
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business...
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
hyderabad
Work from Office
JOB SUMMARY Manages the daily functions of the department to ensure protection of property assets, associates, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and associate satisfaction while achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the secu...
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
bengaluru
Work from Office
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business...
Posted 3 days ago
4.0 - 9.0 years
6 - 11 Lacs
lucknow
Work from Office
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business...
Posted 3 days ago
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