Reservation Executive

We are urgently hiring a professional and customer-oriented Reservation Executive (Airline / Airport Ground Staff) to assist passengers with reservations, ticketing, inquiries, and travel-related services. The role involves handling bookings, updating flight details, coordinating with relevant departments, and ensuring a smooth and pleasant customer experience at the airport or office.

Key Responsibilities

• Handle airline ticket reservations, cancellations, and reissuance.
• Assist passengers with flight inquiries, seat availability, fare details, and travel rules.
• Provide check-in support and boarding assistance (if required).
• Update passenger details in the reservation system (GDS / airline portals).
• Coordinate with airline staff regarding schedule changes and passenger requests.
• Deliver customer service via phone calls, emails, and at the airport counter.
• Ensure compliance with airline safety and documentation procedures.
• Prepare daily reports and maintain accurate records.

Required Skills

• Good communication skills in Hindi and English.
• Basic computer knowledge; familiarity with reservation systems is an advantage.
• Strong customer service attitude with problem-solving skills.
• Ability to work under pressure during peak hours.
• Professional, polite, and customer-focused
• Immediate Joiner Required

Eligibility

• 12th Pass / Graduate
• Freshers or candidates with up to 1 year of experience may apply
• Age limit: 18–29 years
• Good grooming and presentable personality

Application Process
Only interested candidates are requested to submit their resume via WhatsApp at +91 639O792567

Job Types: Full-time, Permanent, Fresher

Pay: ₹23,236.67 - ₹36,681.05 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Location:

• New Delhi, Delhi (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person