Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Assists in leading the property s segmented sales effort (eg, group, transient, association, corporate, etc) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (eg, sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Analyzing Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Provides total account management support for assigned property accounts. By applying the principles of strategic account management, this position will partner with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from their assigned accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. As an Account Manager, this individual will develop strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel. The position will focus specifically on growing market share from transient and group revenue. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Markets Maximizing Revenue Develops and implements the overall account strategy for assigned accounts. Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives. Penetrates assigned accounts for group and transient. Explores opportunities for extended stay and catering sales business. Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales. Builds and strengthens Accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops and implements strategic sales plans . Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc and how to sell to assigned accounts. Identifies emerging business opportunities and risks within assigned accounts and provides feedback to key stakeholders (i. e. property Leadership). Achieves account revenue and sales goals as defined by Leadership. Anticipates and identifies business opportunities and challenges and responds with a profitable strategy that aligns with overall business direction. Conducting Daily Sales Activities Executes sales strategy to achieve property goals. Executes designated sales strategies to develop and solicits specific accounts to achieve revenue goals. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Maintains current business Accounts for new business within accounts. Develops and achieves operating budgets and manage controllable expenses. Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. Participates in and practice daily service basics of the brand (i. e. , MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day). Leverages methodologies, technical and business knowledge across the market. Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs. Engages in property related events that support the development of existing and new accounts (eg, GM Reception, Concierge Level hospitality, etc). Providing Exceptional Customer Service Gains understanding of the hotel s primary target customer and service expectations. Serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event. Serves as the account s local service guarantee by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. Acts as the customer s advocate through understanding account needs and opportunities. Effectively resolves guest issues that arise in the sales process; brings issues to the attention of property leadership. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a Account and loyalty to Marriott International. Building Successful Relationships Collaborates and engages third parties that are sourced through the organization for their individual travel or group planning needs. Leverages appropriate Above Property Sales and property Leadership to ensure account saturation , pull-through of account strategies and selling solutions at the local property level. Develops a close working Account with Operations to ensure execution of strategies at the hotel level. Leverages all available sales channels, (eg, marriott. com, group and transient intermediaries, field sales, worldwide reservation offices, etc), in an effort to optimize sales revenues. Additional Responsibilities Conducts and coordinates site inspections for hotels, as required. Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Key Responsibilities Establish direct relationship with the employees. Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Have periodic connects with all point of contact of different business to understand their perspective of service Execute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about varieties of food available, programs and other services. Take daily customer feedback & Maintain good POY score. Making people aware about new food program and offers and speciality. Always maintain grooming standards set by the organization Ideal Experience Bachelors degree/ Degree in Hotel Management, or other related field; Experience of 1 - 3 years in hospitality Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written.

Duties & Responsibilities Fire & Safety Knowledge of various Fire Fighting Systems installed in the Mall Fire Drills and Emergency Evacuation Exercises Disaster Planning Maintenance of all Fire and Safety Equipment Traffic & Parking control Understanding of traffic movements in the Mall premises Management of Parking Spaces for effective utilization Road Safety Crowd Control Understanding of crowd dynamics Planning for rush situations Understanding of panic situations Electronic Surveillance Management of electronic surveillance Analysis of specific incidences for improving surveillance Incident Investigations Systematic investigation of all Incidences, major and minor Preventive action based on analysis Records Security Systems Security personnel planning Vigilance planning Liaison with Local Authorities Police Fire Hospitals Customer Interaction Understand the security and safety needs of shoppers and Retailers Planned contacts with customers Additional Skills Fluency in English Independent, self-motivated & multi-tasker Attention to detail and accuracy in work product Proficiency in MS Office Experience in handling emergency evacuation process Over all Experience Graduate with minimum 8 to 10 years of experience as a Security in-charge, preferably from retail background to ensure normal functioning of operations in the premises and resolve problems and emergency situations related to casualties, hazards, theft etc. arrangements for patrolling and guarding Type of industry Shopping Mall/Retail Property Management/Big set-up Essential Experience Training in Security Management, Basic Safety, Rescue Operations & First Aid will be an added advantage Contact Person Sofiya Sayyed SG OASIS Interested candidates can share their resumes on sofiyaoasis@gmail.com

Position: Patient Relationship Executive / Receptionist Location: Dr. Shamitha’s Ayurveda, Kinder Hospitals, Kochi Timing: 9:00 AM – 6:00 PM | 6 Days Working | 1 Weekly Off (Flexible) Salary: ₹13,500 – ₹16,000 + Incentives (Based on Customer Feedback & Lead Conversion) Job Summary: We are looking for a smart, proactive, and customer-focused individual to join our Ayurveda Wellness Center at Kinder Hospital. The ideal candidate will have experience in front desk management, telecalling, appointment scheduling, and customer relationship handling. A flair for handling social media enquiries and maintaining a pleasant experience for all walk-in and returning clients is a must. Key Responsibilities: Welcome patients/clients and provide a warm, professional experience Manage front desk operations including calls, bookings, and enquiries Handle appointment scheduling and coordination with therapists/doctors Follow up with leads and conduct telecalling for wellness packages or services Address patient/customer queries and assist through the full visit cycle Respond to social media and WhatsApp enquiries in a timely manner Collect and share feedback, ensuring service improvements where needed Maintain daily logs and basic reports related to visits and lead conversions Requirements: Minimum 1–2 years of experience in a similar front desk or customer-facing role Strong communication and interpersonal skills Proficient in basic computer usage and social media platforms Friendly, presentable, and able to multitask under pressure Prior experience in wellness, healthcare, or hospitality is an added advantage Job Type: Full-time Pay: ₹13,500.00 - ₹16,000.00 per month Experience: Medical receptionist: 1 year (Preferred) Front desk: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person

Company Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On a 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities. Job Description Primary Responsibilities Lobby Ambassador Send pre-arrival emails and questionnaires to gather more information from guests Recognize all guests and build rapport in order to develop personal guest contact, obtain preferences and proactively anticipate guest needs. As needed, manage guests’ schedules to anticipate potential needs. Maintain a high level of privacy and confidentiality on behalf of guests when possible. Address guests' service needs in a professional, positive, and timely manner, consistent with company policy. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible Engage guests in conversation regarding their stay, property services, and area attractions/offerings Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Assist other employees to ensure proper coverage and prompt guest service. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access within the mansion) Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service Other Responsibilities Be fully conversant with all departmental Fire, Emergency and Bomb procedures Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution. Qualifications Qualifications Your experience and skills include: Minimum 2 years of Butler experience from Luxury background Strong communication skiils Ability to focus attention on guest needs, remaining calm and courteous at all times Strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Ability to work cohesively and collaboratively as part of a team Additional Information An opportunity to be with world’s preferred hospitality company Captivating and rewarding experience working alongside passionate professionals Range of exclusive Heartist Benefits Develop your talent through learning programs by Academy Accor.

Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. Job Description Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide. Develop your talent through Accor’s learning programs. Opportunity to grow within your property and across the world! Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Wanted Hotel Experienced Restaurant Captain for our hotel at Mogappair east, Must be from Hotel Management background, Other please ignore Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹17,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Ambattur, Chennai - 600037, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 5 years (Preferred)

Responsibilities: * Manage client relationships with luxury sales expertise. * Oversee interior design projects from concept to completion. * Drive HNI acquisitions through exceptional service. Sales incentives

1. Handle booking inquiries via phone, email & OTA 2. Manage the reservations system efficiently 3. Coordinate with guests for special requests 4. Maintain accurate records and reports 5. Ensure excellent guest service

Additional Information Job Number 25098555 Job Category Food and Beverage & Culinary Location Fairfield by Marriott Kolkata, CB 218, Action Area 1C, Kolkata, West Bengal, India, 700156 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25098442 Job Category Food and Beverage & Culinary Location Fairfield by Marriott Goa Anjuna, Survey No 11/14 Plot B C&E, Anjuna, Goa, Goa, India, 403509 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25098624 Job Category Sales & Marketing Location Fairfield by Marriott Ahmedabad, Ashram Road, Ahmedabad, Gujarat, India, 380013 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

-Learning & Developing in all the aspects of management. -Inside & outside sales -Leadership, Negotiation & Presentation Skills -Upgrading Your Personality, Confidence & lifestyle Freshers in VADODARA (NO Targets) Call: HR SUKANYA-9328100156 Required Candidate profile Immediate Joiner Graduates/post Graduates who aspires to build themselves Dynamic, Hardworking/Ambitious Inclined towards Sales& Marketing Freshers Apply Work From Office (NO TARGETS)

Job Opportunity: International Customer Support Executive Location: Jaipur (Locals only) — Work from Office Experience: 6 months of International BPO Experience with Travel or Hospitality Background Shifts: Rotational Shifts Joining: Immediate Salary: 45k CTC (max) Upto 8k incentives (based on performance) Requirements: Excellent Communication Skills Experience in international process (BPO) Background in travel or hospitality industry preferred Share resume at 9520921349 Job Types: Full-time, Permanent, Fresher Pay: ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Work Location: On the road

Job Description: We are looking for a dynamic and passionate Travel Executive to join our team in Panjim, Goa. The ideal candidate should have hands-on experience in the travel industry and a strong interest in creating memorable holiday experiences for clients. Key Responsibilities: Design and customize domestic and international travel itineraries and holiday packages. Coordinate with travel vendors, hotels, transport providers, and activity partners. Build and maintain strong vendor relationships for better service delivery. Negotiate competitive rates and inclusions for packages. Communicate clearly with clients to understand their preferences and requirements. May be required to conduct site visits to vendors, hotels, and travel partners as necessary. Maintain updated knowledge of travel trends, new destinations, and visa regulations. Handle customer queries and ensure excellent post-sales support. Experience Required: 6 months to 2 years in the Travel & Tourism Industry Qualifications & Skills Required: Any Bachelor’s Degree (preferably in Travel, Tourism, or Hospitality) Strong communication and negotiation skills Good understanding of both domestic and international destinations Ability to multitask and handle pressure in a fast-paced environment Knowledge of MS Office and travel tools is a plus Should be open to field/site visits as required Job Type: Full-time Pay: ₹250,000.00 - ₹300,000.00 per year Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Ability to commute/relocate: Panaji, Goa: Reliably commute or planning to relocate before starting work (Required) Experience: Microsoft Excel: 1 year (Required) Work Location: In person

Junior Sous Chef (Indian)-Conrad Bengaluru With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Junior Sous Chef will manage and lead the team to ensure smooth running culinary operation and maximize the level of standard in the hotel’s kitchen. What will I be doing? As the Junior Sous Chef, you will be responsible for performing the following tasks to the highest standards: Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant. Work seamlessly with recipes, standards and plating guides. Maintain all HACCP aspects within the hotel operation. Use appropriately all equipment, tools and machines. Focus on constant improvement of training manuals and SOPs. Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. Work on offsite events when requested. Complete tasks and jobs outside of the kitchen area. Assist in inventory taking. Knowledgeable of hotel’s occupancy, events, forecasts and achievements. Prepare menus as requested, in a timely fashion. Work on new dishes for food tastings and photo taking. Control stations within the kitchen. Work closely with the Stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. Effectively respond to guests’ requests. Learn and adapt to changes. Be receptive to constructive feedback. Purchase for and control production. Maintain at all times a professional and positive attitude towards team members and supervisors. Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. Coordinate, organize and participate in all production pertaining to the kitchen. Check and follow-up on the assembling of ingredients and equipment for the ala carte menu, daily menus and seasonal specials, maintaining the standards of pre-set recipes, portion control and costing at all times. Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you. Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools. Be aware of the dangers of contaminated food and ensure ingredients in the refrigerators are checked and replaced appropriately. Report to the Executive Chef on any issues and take appropriate action. Follow-up on changes in new recipes or work methods pertaining to new menus, daily specials, and promotional activities as instructed by the Executive Sous Chef. Work closely with the Executive Sous Chef in determining the quantity of food items and ingredients to be produced, bought or prepared for that day. Exercise maximum control on wastage to achieve optimum profitability. Check all equipment belonging to the department and make sure that all are in good working order, and if necessary, report faults or problems to the Executive Sous Chef. Prepare the necessary work orders for the Engineering department. Ensure that recipes and costings are established and updated. Monitor food quality and quantity to ensure the most economical usage of ingredients. Check that the quality of food prepared by team members meet the required standard and make necessary adjustments. Select team members who display qualities and attributes that reflect department standards. Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. Monitor overall food operation and ensure that food items are being prepared in a timely and correct manner. Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake steps necessary to maintain the highest possible standards in this area. Control, monitor and be responsible for food costs to yield the maximum amount of outlet profit and maximum guest satisfaction. Review all timesheets to ensure that team members’ work times and meal breaks are accurate. Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. Ensure that team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Junior Sous Chef, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: High School graduate or above. 5 years as cook in a Indian Kitchen in a 5-star category hotel At least 3 years as a Chef de Partie or 1 year equivalent position in an international brand hotel. Possess a valid health certificate. Knowledgeable with cooking techniques such as boiling, frying, stewing, reduction, simmering, steaming, baking, soup making, and dry goods preparation A dynamic and creative individual who brings a vast and varied experience in culinary arts, menu design and food promotions. A hands-on trainer who coaches and leads by example, motivates and impresses upon the team the right attitude and spirit of culinary excellence. Able to work with and consume all products and ingredients. Able to convert recipes and follow them through. Proficient in Microsoft Word and Excel. Able to set priorities and complete tasks in a timely manner. Work well in stress situations, remain calm under pressure and able to solve problems. Excellent leadership skills. Knowledgeable in HACCP. Technical education in hospitality or culinary school preferred. Good command in English, both verbal and written to meet business needs, preferred. Work experience in similar capacity with international chain hotels preferred. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Key Responsibilities: Greet guests warmly and escort them to their tables. Present menus and provide detailed information on food and beverages when asked. Take accurate food and beverage orders and relay them to the kitchen or bar. Serve food and drinks to guests in a timely and courteous manner. Check with guests to ensure satisfaction and handle any complaints or requests promptly. Clear tables, clean the dining area, and reset tables for the next guests. Process guest payments and issue receipts as needed. Follow all food safety and hygiene regulations. Assist with opening and closing duties, including cleaning and setup. Work collaboratively with other staff to ensure smooth restaurant operations. Qualifications: High school diploma or equivalent preferred. Previous experience as a waiter/waitress is an advantage but not required. Strong communication and interpersonal skills. Well-groomed appearance and good personal hygiene. Ability to stand for long periods and carry trays. Flexible to work shifts, weekends, and holidays. Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability

We're Hiring Tele caller Are you passionate about delivering exceptional client experiences and managing front office operations? Join our dynamic team and showcase your expertise in hospitality and service! Locations: West Delhi Dates: Interview can be scheduled, or WhatsApp me. Resume What We're Looking For: ✔1 + years of experience in telecalling (not in collection department) ✔ Strong communication skills in English, Hindi, and regional language (specific to work location) ✔ Excellent client-handling and routine operations management skills ✔ Highly motivated, result-oriented, and comfortable with a target-based role Perks: Salary as per market standards with no budget constraints for exceptional candidates. Performance-based incentives Interested? Share your resume at [email protected] or 92116 32232 Let’s connect and discuss how you can contribute to our team's success! Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.87 - ₹22,000.37 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Work from home Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Language: Hindi (Required) English (Required) Work Location: In person

Key Responsibilities: Supervise and coordinate daily restaurant operations. Greet and seat guests, take orders, and ensure timely food and beverage service. Communicate effectively with kitchen staff to ensure accurate order preparation. Train, guide, and support junior waitstaff and new team members. Ensure all tables are set correctly and the dining area is clean and well-presented. Handle guest concerns or complaints professionally and escalate when necessary. Monitor service standards and suggest improvements to enhance guest satisfaction. Assist in stock checks and inventory control as needed. Ensure compliance with hygiene, health, and safety standards. Support billing and cash handling procedures during guest check-outs. Qualifications: Diploma in Hotel Management or related field is a plus. 1–3 years of experience in food and beverage service, preferably with leadership responsibilities. Good knowledge of food and beverage menus, service techniques, and guest service etiquette. Strong communication and interpersonal skills. Ability to lead and motivate a service team. Proficient in basic computer operations. Fluency in English; knowledge of other languages is an advantage. Presentable appearance and professional grooming standards. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability

Order Taking, Delivering Food to table. Setting up the restaurant, Guest satisfaction, Cost Controls, Collecting Feedbacks. Food and accommodation provided with includes of ESI & PF benefits available. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person