Hospital Solutions Officer (5+ exp) (Equity only - No compensation)

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About NPPD Care

redefine hospital operations

end-to-end solutioning

Role Overview

Hospital Solutions Officer

lead the design, implementation, and scaling of integrated hospital solutions

Key Responsibilities

• Hospital Needs Assessment
• Conduct deep-dive analysis into hospital workflows, patient journey, and departmental processes.
• Identify pain points in operations, patient care, automation, and resource utilization.
• Solution Design & Development
• Design tailored, scalable solutions covering automation, IT systems (HMS/EMR/EHR), IoT integration, and process optimization.
• Collaborate with tech, operations, and vendor teams to create actionable roadmaps.
• Implementation Leadership
• Oversee solution rollouts across hospital departments (OPD, IPD, labs, pharmacy, billing, etc.).
• Train and align hospital staff to adopt new workflows and systems effectively.
• Operational Excellence & Patient Experience
• Develop SOPs for efficiency, patient wait time reduction, and better resource allocation.
• Monitor KPIs like average consultation time, patient throughput, and service satisfaction scores.
• Stakeholder Management
• Liaise with hospital leadership, department heads, and tech vendors for seamless execution.
• Build long-term partnerships with healthcare providers and technology partners.
• Continuous Innovation
• Stay ahead of hospital tech trends, compliance regulations, and patient experience benchmarks.
• Recommend upgrades and process enhancements for sustained improvement.
  

Required Skills & Experience

• 5+ years in hospital operations, healthcare technology, or medical process consulting.
• Strong understanding of hospital information systems, medical devices integration, and automation.
• Proven track record in delivering measurable improvements in hospital efficiency or patient experience.
• Exceptional project management, communication, and change management skills.
• Ability to work in high-stakes, fast-moving healthcare environments.
  

What We Offer

• Equity in a fast-scaling healthcare solutions company.
• Leadership role with significant influence over product and market direction.
• Direct involvement in transforming healthcare delivery in India and beyond.
• Flexible working hours with a results-first culture.
  

Ideal For

• Senior hospital operations managers wanting to step into entrepreneurship.
• Healthcare technology leaders with a passion for operational transformation.
• Consultants who have worked with multi-specialty hospitals on system overhauls.