Horticulture Operations Manager

About the Company:

Founded in 1993, Green Earth brings over 30 years of expertise in corporate plant rentals, moss walls, horticulture services, miniature gardens, green gifting, and fibre planters, delivering vibrant and sustainable solutions across Delhi NCR and pan-India.

Job Summary:

The Regional Operations Manager – Kolkata will oversee and drive the successful execution of horticulture and landscaping projects across the East region. This role involves managing client accounts (corporate firms), ensuring operational excellence, driving customer satisfaction, managing vendor/contractor networks, and leading regional teams to deliver projects on time and within budget.

Key Responsibilities:

Operational Leadership

• Oversee day-to-day horticulture operations and project execution for indoor plants, landscaping, and maintenance across corporate client sites.

• Ensure adherence to company standards, horticultural best practices, and client expectations.

• Develop and implement regional strategies to optimize efficiency, cost control, and resource utilization.

Client & Stakeholder Management

• Act as the primary point of contact for corporate clients in the East region.

• Build and nurture long-term relationships with facility managers, corporate administration teams, and real estate partners.

• Conduct regular client review meetings and address service concerns promptly.

Team Management

• Lead, train, and mentor a team of supervisors, field staff, and contractors.

• Monitor team performance, provide guidance, and foster a culture of accountability and service excellence.

• Ensure compliance with safety and environmental standards.

Business & Financial Management

• Prepare, monitor, and control budgets for regional operations.

• Implement strong cost control measures to ensure profitable delivery of services.

• Oversee regional P&L performance, ensuring financial targets are met.

• Prepare and present financial reports (monthly/quarterly) to senior management with insights on revenue, costs, and forecasts.

• Identify opportunities for upselling/cross-selling horticulture services to existing clients.

Project & Quality Management

• Oversee new project mobilisation, execution, and handover as per timelines.

• Implement quality checks and audits at client sites post completion of sites.

• Drive continuous improvement initiatives in plant health, design innovation, and maintenance techniques.

Vendor & Supply Chain Management

• Develop and manage regional vendor relationships (nurseries, material suppliers, contractors).

• Ensure timely availability of plants, materials, and resources for projects.

Key Requirements

• Education: Bachelor’s/Master’s degree in Horticulture, Agriculture, Landscape Architecture, or related field.

• Experience: 2+ years of operations/management experience in horticulture, landscaping, facility management, or related industries.

Skills

• Strong knowledge of horticulture, indoor/outdoor plant care, landscaping techniques. • Proven track record in budgeting, cost control, and financial reporting.

• Excellent client management and communication skills.

• Strong leadership with the ability to manage large teams and contractors.

• Financial acumen with experience in P&L ownership.

• Strong problem-solving, negotiation, and vendor management abilities.

• Ability to travel extensively within the Kolkata Region.

Compensation & Benefits

• Competitive salary and performance-based incentives.

• Travel allowance and regional benefits.

• Opportunities for career progression and leadership development.