Holiday Consultant

Key Responsibilities1. Customer Consultation

• Interact with clients to understand their travel needs, preferences, and budget.
• Provide expert advice on domestic and international destinations.
• Explain package options, itineraries, pricing, and inclusions clearly.

2. Holiday Planning & Packaging

• Create customized holiday packages tailored to each customer.
• Prepare detailed itineraries, quotations, and travel plans.
• Suggest upgrades, add-ons, and promotional offers to enhance customer value.

3. Sales & Target Achievement

• Convert inbound and outbound leads into confirmed bookings.
• Achieve monthly and quarterly sales targets.
• Upsell services such as hotel upgrades, activities, insurance, etc.

4. Booking & Vendor Coordination

• Coordinate with airlines, hotels, DMCs, and suppliers for reservations.
• Ensure accurate and timely confirmations, invoices, and documentation.
• Maintain smooth communication between vendors and customers.

5. Customer Service & Relationship Management

• Handle customer queries, complaints, and post-booking support.
• Build long-term customer relationships for referrals and repeat business.
• Maintain high customer satisfaction throughout the process.

6. Market Research & Updates

• Stay updated on destination trends, visa rules, offers, and travel guidelines.
• Monitor competitor pricing and market trends.

7. Reporting & Documentation

• Maintain daily sales reports, lead status, and booking records.
• Update CRM tools and follow proper data entry procedures.

Qualifications & Skills

• Bachelor’s degree in Travel & Tourism, Hospitality, or relevant field (preferred).
• 1–3 years of experience as a Holiday Consultant / Travel Consultant.
• Strong knowledge of domestic & international destinations.
• Fluent in Hindi and English .
• Excellent communication, persuasion, and customer handling skills.
• Proficiency in MS Office, CRM tools, and travel booking platforms (preferred).
• Ability to work under pressure and meet sales targets.

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person