Posted:4 days ago|
Platform:
Work from Office
Full Time
We are hiring for a Senior Customer Support Representative with mandatory experience in International Billing Voice Process. The role involves handling calls/chats from global clients, ensuring accurate billing support, and delivering a professional customer experience.
Handle international billing voice calls and chats across different time zones.
Provide prompt, positive, and professional responses to global clients.
Resolve billing-related queries with accuracy.
Demonstrate strong customer service principles and practices.
Adapt to rotational shifts and dynamic work requirements.
Minimum 1+ year of experience in International Billing Voice Process (mandatory).
Excellent communication skills in English (verbal & written).
Good technical knowledge and problem-solving ability.Qualification: Undergraduate / Graduate / Postgraduate.
Strong interpersonal skills and flexibility to work in a global support environment.
2coms
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