114 Captive Unit Jobs

Hiring for NIIT WIPRO ( Mumbai Airoli)International Voice Process US Healthcare Role: Customer Support US Healthcare (International Voice Process) Location: Airoli Mumbai (Work from Office) Working days: 5 with 2 rotational offsJoining: Immediate | Batch Starts: 22th Sept 2025 Eligibility: Graduate Freshers, 12th Pass , BBA , BA , B.COM, BMS, BAMS, B.PHARMA ( MBA ) , BSC Chemistry Biotech Excellent communication skills (English) 15500k in-hand salary Night Shift Allowance: 3,000 Performance Incentives: 3,000 5000Training: 10-day virtual training Night /Odd hours drop provided shift 5:30 pm onwards Night shift ( Day time no transport -One way transport provided ) Self-Travelling & Out of boundary Not considered MIP ( Incentive post training ) Apply now and kickstart your career in the US healthcare industry! Immediate joiners preferredContact Details: Shatakshi Sharma - 8957207807 - shatakshi.9.sharma@niitmts.com Raghav Jain - 9654280207 - raghav.9.jain@niitmts.com

Greetings from NIIT . We are inviting applications for the position of Associate (Voice HRO Process) at our Airoli, Mumbai & Gurgaon location for our esteemed MNC Client Wipro. Role Details: Location: Airoli, Mumbai (Work from Office) Shift: Night Shift (5 Days Working) Salary: 2.40 LPA + 3,000 Monthly Incentive + 03,000 Night Allowance Process: US Healthcare – Voice (Inbound & Outbound Calls) Eligibility Criteria: Graduates or Undergraduates with strong English communication skills Freshers are welcome; prior BPO experience preferred Must possess a valid PAN card at the time of hiring Not eligible: B.Sc (IT), B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other technical degrees Eligible :12th pass , BBA , B.com , B pharmacy , BA , BSC Biology & Chemistry , BFSI , BMS , BAF , BFM Action Required: If you are interested, kindly share your updated resume at Raghav.9.jain@niitmts.com or contact/ What s app or call me 9654280207/8957207807 at the earliest to secure your interview slot . Applications will be processed on a first-come, first-served basis. Regards Raghav Jain/shatakshi sharma Assistant Manager/GSE Work: +91-9654280207/8957207807 LinkedIn | Twitter | Facebook Visit us at: www.niitmts.com Follow us on: https://twitter.com/NIITMTS

British Telecom- hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - 1 Year Chat and sales experience is must We need one year of International chat experience. Perks and Benefits Maximum CTC - upto 7 LPA + plus other perks Location - Gurgaon Contact- Kashish - 9899117267

Hiring for Canadian Captive Unit Customer Service\ Sales \ Upselling Min 1 year experience required Salary - 36,000 IH - CTC 40K + Good incentives Both side cabs | Saturday & Sunday fixed off Gurugram & Noida Location Contact - 7678331542 (Abhay) Required Candidate profile Experienced candidates can apply Excellent English communication is must Any Graduate / Undergraduate Prior experience in BPO / Voice Process Immediate joiners preferred Perks and benefits Fixed weekends off Unlimited Incentives in dollars

Call or WhatsApp ASAP MONICA 9650531029 Clients Hiring for :- BRITISH AIRWAYS International Airline (Captive Unit) hiring Minimum 1year Travel Voice process Experience Role & responsibilities Inbound Voice, Airline Internal Service Process Handling Airline Customer Queries PNR & Ticket & Itinerary Cancelation, Creation, Amendment Preferred candidate profile Excellent Communication* 1 Year Voice or Blended Travel Voice process Experience Mandate Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Experienced = 44000 (INCLUDED VARIABLE) Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP MONICA 9650531029

SUMMARY Job Opening: Senior Customer Support Representative (International Billing Voice) Location: Kolkata Salary: Up to 5.5 LPA Work Mode: Office (Both-side cab provided) Shift: Rotational Week Off: 2 rotational days Role Overview We are hiring for a Senior Customer Support Representative with mandatory experience in International Billing Voice Process . The role involves handling calls/chats from global clients, ensuring accurate billing support, and delivering a professional customer experience. NOTE: Freshers not eligible, Only Kolkata based candidates can apply. Key Responsibilities Handle international billing voice calls and chats across different time zones. Provide prompt, positive, and professional responses to global clients. Resolve billing-related queries with accuracy. Demonstrate strong customer service principles and practices. Adapt to rotational shifts and dynamic work requirements. Requirements Minimum 1+ year of experience in International Billing Voice Process (mandatory). Excellent communication skills in English (verbal & written) . Good technical knowledge and problem-solving ability. Qualification: Undergraduate / Graduate / Postgraduate . Strong interpersonal skills and flexibility to work in a global support environment. Benefits Both-side cab facility. Work with a captive unit . Internal Job Postings (IJP) for growth across different roles and business units.

Job Title: INTERNATIONAL VOICE PROCESS ASSOCIATE Location: Gurugram Shifts: Rostered | 5 Days a Week | 2 Week-Offs Company: Leading US-Based MNC Role Overview We are hiring experienced professionals for the International Voice Process with a leading US-based company. If you have excellent communication skills and a passion for delivering outstanding customer service, this role is for you! Key Responsibilities Handle inbound & outbound international customer calls. Provide accurate and timely resolutions to customer concerns. Ensure customer satisfaction through professional and empathetic communication. Maintain process compliance and meet defined service quality standards. Requirements Education: Graduate/Undergraduate with minimum 1 year of customer support experience ( International BPO preferred ). Language Proficiency: Excellent spoken English with clear accent & grammar. Availability: No exams in the next 6 months. Work Environment: Comfortable working in rotational shifts with 2 week-offs. Compensation & Benefits Salary: 25,000 41,000 (in-hand, based on experience) Incentives: Up to 2,500 (performance-based) Annual CTC: Up to 6 LPA Other Benefits: PF + Performance Incentives + Allowances Transport: Both-side cab facility OR self-transport allowance Contact to Apply (Call/WhatsApp) Afreen: 62060 77869 Pallavi: 96674 20835

Call or WhatsApp ASAP MONICA 9650531029 Clients Hiring for GURGAON Location :- "British Airways" - Salary 44k "mandate 1year Travel experience" "Great Learning" - Salary 60k "mandate 2year CCRE experience" "IGT" - Salary 40k "Concentrix" - Salary fresher 30 - Exp 45k "Teleperformance" : Salary fresher 30 - Exp 40k "Foundever" "Sitel" : Salary fresher 19k - Exp 21k "Contractual" "InTechnologies" : Salary 35k "Telus" : Salary 34k Clients Hiring for Noida Location :- "British Airways" - Salary 44k "mandate 1year Travel experience" "Teleperformance" : Salary fresher 30 - Exp 40k "TechM" : Salary exp 35 "Telus" : Salary 36k Preferred candidate profile Excellent Communication* Freshers are welcome Any industry experience will do (BPO Preferred) Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Fresher = 30000 Experienced = 60000 Work From Office + Hybrid Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP MONICA 9650531029

Hiring for International Voice Support Gurugram Location Graduate Fresher Salary - 23k In-Hand UG with 6 month of experience - 27k In-Hand Lucrative Incentives | Both side cabs 5 Days Working with 2 rotaitional offs Contact - HR Abhay - 7678331542 Required Candidate profile Excellent communication required Freshers are welcome Required candidates who are flexible with Night Shifts Any Location within Delhi NCR Immediate Joiner required

HIRING ALERT | CUSTOMER SERVICE SPECIALIST US HEALTHCARE (NIGHT SHIFT) Role: Customer Service Specialist US Healthcare Location: Airoli, Navi Mumbai (Work from Office) Shift: Night Shift | 5 Days Working We are looking for smart professionals with excellent communication skills and a great attitude to deliver outstanding customer experiences! Your Impact Handle inbound & outbound customer calls Deliver timely and accurate resolutions at high productivity Build client & domain knowledge for first-call resolution Ensure adherence to SLAs CSAT, Handle Time, Customer Effort Maintain quality & compliance standards Document queries/issues and follow up effectively Support operational improvements Eligibility Graduates in B.Com, B.A, BBA, BSc, BPharma Not Eligible: BTech, MTech, MCA, BCA, MBA, Hotel Mgmt., or other specialized/technical streams Excellent English communication skills mandatory Basic MS Office skills required Flexible to work in rotational shifts Compensation & Benefits CTC: 2.40 LPA + 3,000 Incentives + 3,000 Night Allowance 10-Day Virtual Training Defined career growth roadmap Performance-based incentives Talent development & skill enhancement programs 5-day workweek for work-life balance Collaborative & engaging work culture Insurance benefits Apply Now & Kickstart Your Career in US Healthcare! HR Contacts: Khushi – 9389460353 Afreen – 6206077869

Job Title: Voice - Only for Experienced Candidates Location: DLF 1, New Town, Kolkata Salary: 35K in -hand + Incentives + PF + Medical Benefits + Cab Facility + Travel Allowance Experience: Min. 1 year of experience is required Shift: Rotational Shifts Employment Type: Full-time Company Overview: We are a leading MNC in Kolkata currently hiring experienced candidates for Voice, Chat & Blended Processes. Join a dynamic and fast-growing organization that offers excellent career growth and development opportunities. Job Responsibilities: Handling inbound and outbound calls Resolving customer queries and providing solutions Handling email/chat support (for blended process) Ensuring a high level of customer satisfaction Working in rotational shifts Benefits: Competitive salary with an opportunity for negotiation Performance-based incentives Provident Fund (PF) & Medical Benefits Both-side Cab Facility/Transport Allowance Rotational shifts Work-life balance Opportunity for growth and career advancement Immediate Joiners Preferred For any Job updates follow thischannel :https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z How to Apply: Call us or WhatsApp your resume and basic details to the number provided to our HR Specialists: HR Simar:7840808749 HR Diana: 9311602064 HR Mehak: 8383025642

British Telecom- hiring for voice Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Calls primarily. Desired Candidate Profile Any UG/Grad - 6 months voice exp Perks and Benefits Maximum CTC - upto 5 LPA + plus other perks Location - Kolkata

British Telecom- hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - 1 Year Chat and sales experience is must We need one year of International chat experience. Perks and Benefits Maximum CTC - upto 7 LPA + plus other perks Location - Gurgaon

Hiring International Voice & Chat Support Location: Gurugram Shifts: Rostered | 5 Days a Week | 2 Week-Offs Company: Leading US-Based MNC Role Overview We are hiring experienced professionals for International Voice & Chat Support with a leading US-based company. If you have excellent communication skills and a passion for customer service, this opportunity is for you! Responsibilities Handle customer queries via chat and voice support. Provide accurate & timely resolutions to concerns. Ensure customer satisfaction through professional communication. Maintain process compliance & service quality. Requirements Education: Graduate/Undergraduate with min. 1 year in Customer Support (International BPO preferred). Language Proficiency: Excellent English (spoken & written). Availability: No exams in the next 6 months. Shifts: Roster-based, 2 week-offs. Compensation & Benefits Salary: 25,000 41,000 (in-hand) based on experience Incentives: Up to 2,500 (performance-based) Annual CTC: Up to 6 LPA Other Benefits: PF + Performance Incentives + Allowances Transport: Both-side cabs OR self-transport allowance Contact to Apply (Call / WhatsApp) Tabitha: 9514273632 Afreen: 6206077869 Pallavi: 9667420835 Diksha: 7865030487

SUMMARY Job Opening: Senior Customer Support Representative (International Billing Voice) Location: Kolkata Salary: Up to 5.5 LPA Work Mode: Office (Both-side cab provided) Shift: Rotational Week Off: 2 rotational days Role Overview We are hiring for a Senior Customer Support Representative with mandatory experience in International Billing Voice Process . The role involves handling calls/chats from global clients, ensuring accurate billing support, and delivering a professional customer experience. NOTE: Freshers not eligible, Only Kolkata based candidates can apply. Key Responsibilities Handle international billing voice calls and chats across different time zones. Provide prompt, positive, and professional responses to global clients. Resolve billing-related queries with accuracy. Demonstrate strong customer service principles and practices. Adapt to rotational shifts and dynamic work requirements. Requirements Minimum 1+ year of experience in International Billing Voice Process (mandatory). Excellent communication skills in English (verbal & written) . Good technical knowledge and problem-solving ability. Qualification: Undergraduate / Graduate / Postgraduate . Strong interpersonal skills and flexibility to work in a global support environment. Benefits Both-side cab facility. Work with a captive unit . Internal Job Postings (IJP) for growth across different roles and business units.

British Telecom- hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - 1 Year Chat and sales experience is must We need one year of International chat experience. Perks and Benefits Maximum CTC - upto 7 LPA + plus other perks Location - Gurgaon

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9899117267 (Kashish)

Customer Experience Agent Talent Framework To apply, Call/WhatsApp HR Palak at 9289050069 What were looking for: The core of a CX star Exceptional communication mastery Our agents are brand ambassadors of FedEx. They must be articulate, persuasive, and preciseconveying clarity, empathy, and confidence with every word. Key capabilities: Active listening and fast comprehension Fluent and professional English (verbal & written) Strong structuring of responses Grammar, vocabulary, and tone tailored to diverse customer personas. Empathy, patience & emotional intelligence Beyond resolution, we seek resonance. Agents should engage with heartmaking customers feel heard, valued, and supported, even in tough situations. Solution-oriented thinking Agents must be equipped to analyze, simplify, and solveefficiently and independently. They should demonstrate a bias for action and ownership. Attention to detail Every interaction matters. Accuracy in customer data handling, process adherence, and knowledge application is critical for compliance, trust, and cx consistency. Adaptability in a fast-moving world Whether its a tech update, a policy change, or a new customer expectationour agents flex, adapt, and thrive in ambiguity. Enthusiasm & ownership We love high-energy professionals who radiate positivity, take pride in their work, and contribute proactively to team culture and success. Minimum criteria & professional baseline Education - Bachelors degree preferred, but exceptional communicators from diverse academic backgrounds will be considered. Experience - prior experience in customer service, support, sales, or communication-intensive roles is strongly preferred. CX mindset > just process familiarity. Tech savviness - comfort with CRM tools, ticketing platforms, chat/email systems, and general computer skills is necessary. Learning orientation - growth mindset is key openness to feedback, eagerness to improve, and drive to upskill are core to this role. Culture & values alignment - candidates must demonstrate alignment to our core values: Integrity and respect in every interaction Accountability and ownership of outcomes Commitment to customer delight and continuous learning Bonus traits that will set the candidate apart Schedule flexibility: availability for rotating shifts, weekends, and holiday coverage is valued, with fair rotation and employee wellness in mind. Multilingual proficiency: fluency in global languages e.g., Arabic is a game-changer in enhancing international support coverage. Digital dexterity: Prior exposure to ai-powered tools, chatbots, knowledge bases, or experience in hybrid cx environments is a plus. CX certifications or courses: any relevant training in soft skills, customer experience, or complaint handling is appreciated.

Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029 Clients Hiring for GURGAON Location :- Great Learning - Upto 60k with both way cab IGT - Upto 45k Both way cab Concentrix - Upto 45k with Both Way Cab Teleperformance : Salary fresher 30 - Exp 40k Foundever : 30k to fresher Both Way Cab InTechnologies : 35k exp Both Way Cab Telus : Upto 34k with Both Way Cab Clients Hiring for Noida Location :- Teleperformance : Salary fresher 30 - Exp 40k TechM : Salary exp 35 upto Telus : Upto 36k with Both Way Cab Preferred candidate profile Excellent Communication* Freshers are welcome Any industry experience will do (BPO Preferred) Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Fresher = 30000 Experienced = 60000 Work From Office + Hybrid Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029

Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029 Clients Hiring for GURGAON Location :- Great Learning - Upto 60k with both way cab IGT - Upto 45k Both way cab Concentrix - Upto 45k with Both Way Cab Teleperformance : Salary fresher 30 - Exp 40k Foundever : 30k to fresher InTechnologies : 35k exp Clients Hiring for Noida Location :- Teleperformance : Salary fresher 30 - Exp 40k TechM : Salary exp 35 upto Preferred candidate profile Excellent Communication* Freshers are welcome Any industry experience will do (BPO Preferred) Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Fresher = 30000 Experienced = 45000 Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029

Hiring For Customer Delight Associate Blended Process Gurugram Location Graduation Mandatory (No Btech\LLB) Salary Up-to = 4LPA - 6LPA Rotaitonal shifts & Offs 5 Days Working | Both side cabs in Odd Hours Max age - 26yrs Contact - Abhay 7678331542 Required Candidate profile Excellent communication required Freshers are welcome Graduation mandatory Any Location within Delhi NCR Immediate Joiner Required Only

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon

Position Purpose Business Management team activities has been increased and requires a Senior level staff to take care of ongoing activities in stabilizing current team strength Responsibilities Direct Responsibilities - Governance and compliance activities to be performed within business entity. - Hands on experience in preparing Presentations for senior management. Contributing Responsibilities - Staff should be able to understand the requirement and deliver the regular BAU within timelines - Supporting other team members activities in their absence Technical & Behavioral Competencies Excellent Communication both in Verbal and Written - Experience in PMO role - MS Office experience - Defining the process and methodologies framework - Certification in PMO related tools Specific Qualifications (if required) Relevant PMO Experience in Banking/Captive unit would be an added advantage Other/Specific Qualifications (if required) Knowledge in MS Office tools, Excel, Powerpoint and Sharepoint Knowledge in Operations role primarily with Banking industry

Were Hiring for NIIT WIPRO ( Mumbai Airoli) International Voice Process US Healthcare Role: Customer Support US Healthcare (International Voice Process) Location: Rotational shifts (Work from Office) Working days: 5 with 2 rotational offs Joining: Immediate | Batch Starts: 14th July Eligibility: Graduate Freshers welcome 12th Pass , BBA , BA , B.COM, BMS, BAMS, B.PHARMA ( MBA ) , BSC Chemistry Biotech Excellent communication skills (English) required Compensation: 20,000 in-hand salary Night Shift Allowance: 1,500 3,000 Performance Incentives: 3,000 4,500 Training: 10-day virtual training Night /Odd hours drop provided 7 pm to 7 am ( Day time no transport -One way transport provided ) Self-Travelling & Out of boundary Not considered MIP ( Incentive post training )- 3K for fresher and 4500 for exp in international voice of more then 1+ year Apply now and kickstart your career in the US healthcare industry! Immediate joiners preferred Contact Details: Shatakshi Sharma - 8957207807 - shatakshi.9.sharma@niitmts.com Raghav Jain - 9654280207 - raghav.9.jain@niitmts.com

Job Title: Customer Support Executive International Voice & Chat Location: Gurgaon & Noida Company: Leading MNC Job Description: We are hiring for one of the top MNCs for International Voice and Chat Support roles in Gurgaon and Noida locations. Job Details: Shift: Rotational shifts (5 days working, rotational week offs) Transport: Home pick-up and drop (Cabs provided) Eligibility: Qualification: 12th Pass / Graduate Experience: Freshers and Experienced candidates welcome Candidates with BPO or Customer Support experience preferred Salary: Fresher: 15,000 22,000 (depending on skill & communication) Experienced: Up to 50,000/month 30% hike on current CTC for eligible candidates Additional Benefits: Attractive Incentives & Allowances Provident Fund (PF) Medical Insurance Growth opportunities within the company Key Responsibilities: Handle customer queries via voice and chat for international clients Provide accurate, valid, and complete information Ensure high customer satisfaction and issue resolution Maintain service level and quality standards Interested candidates contact: Senior HR Rohan at 9266746802 Senior HR Priyanka at 8865082244 Senior HR Rahul at 9289947801 Send your CV via WhatsApp or call on the same number