28 Captive Unit Jobs

Associate/Sr. Associate (B2B process) WE ARE HIRING Job Description Designation: Associate Sr. Associate Exp: 0 4 Years Salary: 2.5 LPA to 4.00 LPA Week Off: Saturday Sunday Fixed Off Notice Period: Immediate joiners required / 15 days preferable Shift: Night Shift We are hiring for different profiles in the Medical Billing Industry for our own captive unit based at Noida Sector 62. We require the candidates with the ability of multitasking and having a dynamic personality who can serve the organization for the long run. Roles Responsibilities Coordinating between Onshore Offshore team Strong customer service approach to dealing with people at all levels internal and external Provide World Class Customer Service Engaged in handling calls of enterprises different business units (Internal External in US) Maintaining a daily report and communicating with our US clients on a regular basis. Creating functional requirements and data mapping specification for projects Requirements Excellent oral and written communication skills in English Proficient in writing emails Problem-solving aptitude Attention to details and ability to analyze and interpret data Able to work on Google Doc and G-Sheets Ability to work effectively in a team environment. Pleasant, professional, and courteous personality Prior experience in the Medical Billing industry is a plus. Perks Benefits Health Insurance Coverage Disability Insurance Leave Encashment Sat Sun weekly off Salary on time Reward Recognition Employee Engagement Interested candidates

Job Description: We are looking for a customer-focused and tech-savvy Customer Service Executive with prior experience in the travel industry . The ideal candidate should be proficient in GDS systems (such as Amadeus, Sabre, or Galileo) and other travel-related tools. You will be responsible for handling customer inquiries, managing bookings, resolving travel issues, and ensuring a seamless travel experience for our clients. To apply, Call/WhatsApp HR Sania at 9971191235 or Miss Susanah at 9910069479 Key Responsibilities: Assist customers with flight, hotel, and travel bookings via phone, email, or chat Modify or cancel reservations as per client requests and fare rules Use GDS and other tools to check availability, pricing, and issue tickets Resolve customer complaints promptly and professionally Coordinate with airlines and suppliers for special requests or escalations Requirements: Minimum 1 year of experience in a travel customer service role Hands-on experience with GDS (Amadeus/Sabre/Galileo) Familiarity with travel portals and booking engines Excellent communication and problem-solving skills

Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029 Clients Hiring for :- BRITISH AIRWAYS International Airline (Captive Unit) hiring for Customer Care Executive for NOIDA Location Role & responsibilities Inbound Voice Travel Customer Service Process Handling Airline Customer Queries Preferred candidate profile Excellent Communication* Freshers are welcome Any industry experience will do (BPO Preferred) Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Fresher = 30800 (INCLUDED VARIABLE) Experienced = 44000 (INCLUDED VARIABLE) Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029

Hiring For International Telecom Voice Process. Where in you have to give Resolution to the Customers Vie the Calls. Job Details- Position: CSE- Qualification: Graduate- UG -Experience: 12 Months Min is Mus with International Voice, 38K In - hand, Upto 15K INC - Location : Work from Office GGN Sector 29 - Both Side Cab Facilities - Working Days: 5 days, Rotational Week offs US Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/70428 23679 - Sonal https://web.whatsapp.com/9310529164 - Aastha https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/9310058098 - Sieera https://web.whatsapp.com/79821 29914 - Rajveer

MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company, better known as MetLife, and its affiliates. MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with around 90 million customers in over 60 countries. Basic Functions Handle and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, return phone calls, etc. Update systems to accurately reflect leave status and ensure appropriate diary documentation exists The position is expected to do absence management and adjudication on Federal, State and company leaves. Interact with claim specialist, claim support specialist, QA, Claims Unit Leader (stateside supervisors), employees, employers/customer and physicians office

Call or WhatsApp ASAP cv.rrenaissance@gmail.com Monica 9650531029 Clients Hiring for :- BRITISH TELECOM International Telecom (Captive Unit) hiring for Customer Care Executive for Gurgaon Location Role & responsibilities Inbound Voice Travel Customer Service Process Handling Telecom Customer Queries Preferred candidate profile Excellent Communication* Freshers are welcome Any industry experience will do (BPO Preferred) Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Fresher = 29000 (INCLUDED VARIABLE) Experienced = 40000 (INCLUDED VARIABLE) Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com Monica 9650531029

Role & responsibilities Own the P&L of the India Innovation Hub Lead the preparation of budgets, financial forecasts, and financial modelling for strategic decisions. Support India Hub administration team in day-to-day operations and other Global and local transformation initiatives. Manage & review cost allocations and cash flow related to India Innovation Hub Provide Cost transparency to all key stakeholders on the financial performance of India Hub. Identity and implement process improvements to streamline cost management, reduce inefficiencies and enhance accuracy in cost tracking and reporting. Collaborate with the broader finance team (accounting, tax, treasury etc.) to ensure India Hub transactions are accurately and timely recorded. Drive Process Improvement & lead finance projects Preferred candidate profile A qualified CA or CPA with 5-9 years of experience in Finance & accounting. The candidate needs to be an effective individual contributor Experience interacting with an executive leadership team. Demonstrated ability to accept and drive rapid change. Strong business partner with excellent analytical & inquisitive skills Demonstrates outstanding communication and interpersonal skills High energy, proactive, solutions-oriented contributor. Possesses an intellectual curiosity and a hunger for knowledge.”

Role Overview: Drive direct sales into Global Capability Centers(GCCs) in India for eG Innovations. Focus on strategy, team building, and sales management with a primary hunting role. Build and nurture customer relationships while managing end-to-end sales processes for eG Innovations. Key Responsibilities: Define and execute sales strategies to achieve business objectives for eG Innovations. Acquire new clients and develop tailored offerings for GCCs. Build and lead a high-performing Go-To-Market (GTM) team at eG Innovations. Collaborate with internal teams to align offerings with client needs. Build and maintain long-term relationships with key GCC stakeholders. Take ownership of revenue and margin targets for eG Innovations. Manage the sales pipeline, forecast, and achieve quarterly / annual goals. Lead large and complex deal structuring and negotiations. Own proposal creation and ensure timely, high-quality submissions. Foster a hunting-oriented sales culture and mentor team members at eG Innovations. Requirements: 5+ years of experience in IT services sales. Exposure to Tier 1 System Integrators (SIs). Proven track record in selling to GCCs in India. Exceptional communication and interpersonal skills. High energy and proactive, hunting attitude. Strong team management and leadership capabilities. Expertise in IT services and solutions. Experience in structuring and closing large, complex deals.

Role Overview: Drive direct sales into Global Capability Centers(GCCs) in India for eG Innovations. Focus on strategy, team building, and sales management with a primary hunting role. Build and nurture customer relationships while managing end-to-end sales processes for eG Innovations. Key Responsibilities: Define and execute sales strategies to achieve business objectives for eG Innovations. Acquire new clients and develop tailored offerings for GCCs. Build and lead a high-performing Go-To-Market (GTM) team at eG Innovations. Collaborate with internal teams to align offerings with client needs. Build and maintain long-term relationships with key GCC stakeholders. Take ownership of revenue and margin targets for eG Innovations. Manage the sales pipeline, forecast, and achieve quarterly / annual goals. Lead large and complex deal structuring and negotiations. Own proposal creation and ensure timely, high-quality submissions. Foster a hunting-oriented sales culture and mentor team members at eG Innovations. Requirements: 5+ years of experience in IT services sales. Exposure to Tier 1 System Integrators (SIs). Proven track record in selling to GCCs in India. Exceptional communication and interpersonal skills. High energy and proactive, hunting attitude. Strong team management and leadership capabilities. Expertise in IT services and solutions. Experience in structuring and closing large, complex deals.

Role Overview: Drive direct sales into Global Capability Centers(GCCs) in India for eG Innovations. Focus on strategy, team building, and sales management with a primary hunting role. Build and nurture customer relationships while managing end-to-end sales processes for eG Innovations. Key Responsibilities: Define and execute sales strategies to achieve business objectives for eG Innovations. Acquire new clients and develop tailored offerings for GCCs. Build and lead a high-performing Go-To-Market (GTM) team at eG Innovations. Collaborate with internal teams to align offerings with client needs. Build and maintain long-term relationships with key GCC stakeholders. Take ownership of revenue and margin targets for eG Innovations. Manage the sales pipeline, forecast, and achieve quarterly / annual goals. Lead large and complex deal structuring and negotiations. Own proposal creation and ensure timely, high-quality submissions. Foster a hunting-oriented sales culture and mentor team members at eG Innovations. Requirements: 5+ years of experience in IT services sales. Exposure to Tier 1 System Integrators (SIs). Proven track record in selling to GCCs in India. Exceptional communication and interpersonal skills. High energy and proactive, hunting attitude. Strong team management and leadership capabilities. Expertise in IT services and solutions. Experience in structuring and closing large, complex deals.

Role Overview: Drive direct sales into Global Capability Centers(GCCs) in India for eG Innovations. Focus on strategy, team building, and sales management with a primary hunting role. Build and nurture customer relationships while managing end-to-end sales processes for eG Innovations. Key Responsibilities: Define and execute sales strategies to achieve business objectives for eG Innovations. Acquire new clients and develop tailored offerings for GCCs. Build and lead a high-performing Go-To-Market (GTM) team at eG Innovations. Collaborate with internal teams to align offerings with client needs. Build and maintain long-term relationships with key GCC stakeholders. Take ownership of revenue and margin targets for eG Innovations. Manage the sales pipeline, forecast, and achieve quarterly / annual goals. Lead large and complex deal structuring and negotiations. Own proposal creation and ensure timely, high-quality submissions. Foster a hunting-oriented sales culture and mentor team members at eG Innovations. Requirements: 5+ years of experience in IT services sales. Exposure to Tier 1 System Integrators (SIs). Proven track record in selling to GCCs in India. Exceptional communication and interpersonal skills. High energy and proactive, hunting attitude. Strong team management and leadership capabilities. Expertise in IT services and solutions. Experience in structuring and closing large, complex deals.

Role Overview: Drive direct sales into Global Capability Centers(GCCs) in India for eG Innovations. Focus on strategy, team building, and sales management with a primary hunting role. Build and nurture customer relationships while managing end-to-end sales processes for eG Innovations. Key Responsibilities: Define and execute sales strategies to achieve business objectives for eG Innovations. Acquire new clients and develop tailored offerings for GCCs. Build and lead a high-performing Go-To-Market (GTM) team at eG Innovations. Collaborate with internal teams to align offerings with client needs. Build and maintain long-term relationships with key GCC stakeholders. Take ownership of revenue and margin targets for eG Innovations. Manage the sales pipeline, forecast, and achieve quarterly / annual goals. Lead large and complex deal structuring and negotiations. Own proposal creation and ensure timely, high-quality submissions. Foster a hunting-oriented sales culture and mentor team members at eG Innovations. Requirements: 5+ years of experience in IT services sales. Exposure to Tier 1 System Integrators (SIs). Proven track record in selling to GCCs in India. Exceptional communication and interpersonal skills. High energy and proactive, hunting attitude. Strong team management and leadership capabilities. Expertise in IT services and solutions. Experience in structuring and closing large, complex deals.

Role Overview: Drive direct sales into Global Capability Centers(GCCs) in India for eG Innovations. Focus on strategy, team building, and sales management with a primary hunting role. Build and nurture customer relationships while managing end-to-end sales processes for eG Innovations. Key Responsibilities: Define and execute sales strategies to achieve business objectives for eG Innovations. Acquire new clients and develop tailored offerings for GCCs. Build and lead a high-performing Go-To-Market (GTM) team at eG Innovations. Collaborate with internal teams to align offerings with client needs. Build and maintain long-term relationships with key GCC stakeholders. Take ownership of revenue and margin targets for eG Innovations. Manage the sales pipeline, forecast, and achieve quarterly / annual goals. Lead large and complex deal structuring and negotiations. Own proposal creation and ensure timely, high-quality submissions. Foster a hunting-oriented sales culture and mentor team members at eG Innovations. Requirements: 5+ years of experience in IT services sales. Exposure to Tier 1 System Integrators (SIs). Proven track record in selling to GCCs in India. Exceptional communication and interpersonal skills. High energy and proactive, hunting attitude. Strong team management and leadership capabilities. Expertise in IT services and solutions. Experience in structuring and closing large, complex deals.

We Are Hiring for International BPS - Various Positions (Chat Voice & Non-Voice Processes) Walkin Interview Venue for Spot Seletion with Real Time Update Location: Block F-1, Sector 3, Office Number B001, Beside HCL Technologies, Sector 16 Metro, (Ranjnigandha Gate Metro Station), Noida - 201301 To apply or get more details, you can connect with our recruitment team: 9147047909, 7290845078, 9147047908 "In case you do not receive any response, please share your CV on this number: Our team will get in touch with you." Roles & Positions Available: We are hiring for the following positions in our International BPO: Voice Process Chat Process Non-Voice Process Backend Process Job Titles: Customer Service Representative Customer Care Executive Customer Associate (Associate and Senior Associate levels) Eligibility Criteria: Education: Minimum Graduate or Undergraduate. (Freshers with excellent communication skills are welcome.) Experience: Both freshers and experienced candidates are encouraged to apply. Prior experience in BPO or customer service roles is a plus but not mandatory. Language Requirement: Excellent communication skills in English (spoken and written) are mandatory. Roles & Responsibilities: As a Customer Service Associate or Senior Associate , you will be responsible for handling customer inquiries and providing support through various channels: Inbound Calls/Chats/Emails: Assist customers by answering inquiries, resolving issues related to products/services (e.g., Internet, Laptop, Desktop, Network-related queries). Customer Interaction: Greet customers in a friendly and professional manner, following company guidelines and best practices. Problem Resolution: Clarify customer requirements, identify issues, and provide appropriate solutions. Escalation Handling: If required, escalate issues to higher management or technical teams in accordance with the company's protocols. Service Delivery: Ensure that every customer interaction is positive and meets company standards for quality and service. Documentation: Maintain accurate and up-to-date customer records and issue logs. Key Skills & Attributes: Communication Skills: Strong verbal and written communication skills to interact effectively with customers. Problem Solving: Ability to analyze customer issues and provide suitable resolutions in a timely manner. Customer Orientation: Focus on delivering excellent customer service and maintaining high customer satisfaction levels. Adaptability: Ability to work in a fast-paced environment and handle various types of customer queries. Technical Knowledge: Basic understanding of common technical issues related to computers, internet, and network connectivity (for relevant processes). Working Hours & Days: Shift Timings: Flexible shifts based on the process and role. (Rotational & Night Shifts) Working Days: 5 working days with 2 rotational days off. Salary & Benefits: In-hand Salary: 16,000 to 40,000 per month (depending on experience and performance). Other Benefits: Performance-based incentives, growth opportunities, and a positive work environment. Work-Life Balance: 2 days rotational off every week to ensure work-life balance. Additional Information: Immediate Joiners Only: We are looking for candidates who can join immediately. If youre available to start right away, this is a great opportunity! Growth Opportunities: As an employee, you will have the chance to grow within the organization. We encourage internal promotions and provide regular training programs to enhance your skills. How to Apply: To apply or get more details, you can connect with our recruitment team: Call/WhatsApp: 9147047909 7290845078 8882138273 "In case you do not receive any response, please share your CV on this number: Our team will get in touch with you." Interview Address: Human Before Resource Private Limited Block F-1, Sector 3, Office Number B001, Near HCL Technologies, Sector 16, Noida (Ranjnigandha Gate Metro Station) Noida - 201301

Hiring for Aviation International voice process (CAPTIVE UNIT) Graduation not required Work from office 24/7 Location (NOIDA ) Salary upto (44000) Both ways cab Staff Travel Benefits Whats app Yashika ( 9821338393 ) Required Candidate profile Excellent communication Any industry experience will do (BPO Preferred) Any Age Any Education Any location within Delhi NCR Immediate joiner Required

BRITISH AIRWAYS International Airline (Captive Unit) Hiring for WEBCHAT Webchat Travel Customer Service Process Handling Airline Customer Queries 1 Year minimum exp req. Experienced = upto 44000 (INCLUDED VARIABLE) Both Way Cab Abhay - 8448748429 Required Candidate profile Minimum Typing 35wpm + 90% Accuracy Excellent Comminication req Any industry experience will do (BPO Preferred) Any location within Delhi NCR Any Education Immediate Joiner required only Perks and benefits Staff Travel Benifits Available

Hiring for Aviation International Voice Process (CAPTIVE UNIT) Graduation not Req Work from Office - 24\7 Shifts Location - Noida Salary upto - 44000 (INCLUDED VARIABLE) Both Way Cab Staff Travel Benefits WhatsApp Abhay 8448748429 to Apply Required Candidate profile Excellent Communication* Any industry experience will do ( BPO Preferred ) Any Age Any Education Any Location within Delhi NCR Immediate Joiner Required

Hiring for International Voice support Noida & Gurugram Location Graduation not req Salary upto - 36500 Take home Joining bonus - 20000 Performance based incentives available Both side cabs | 5 Days working Contact - Abhay 8448748429 Required Candidate profile Excellent Communication req Any industry experience will do ( BPO Preferred ) Any Age Any Education Any Location within Delhi NCR Immediate Joiner Required Perks and benefits Joining Bonus Both side free AC cabs

BRITISH AIRWAYS International Airline (Captive Unit) hiring for WEBCHAT Webchat Travel Customer Service Process Handling Airline Customer Queries 1 Year minimum exp req. Experienced = upto 44000 (INCLUDED VARIABLE) Both Way Cab Shruti- 7303902864 Required Candidate profile *Minimum Typing 35wpm + 90% Accuracy* *Excellent Communication* Any industry experience will do (BPO Preferred) Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given)

BRITISH AIRWAYS International Airline (Captive Unit) hiring for for Gurugram Location Fresher =30800 (INCLUDED VARIABLE) Experienced =44000 (INCLUDED VARIABLE) Work From Office Both Way Cab 5 Days Working/Rotational Shifts & Offs Shruti- 7303902864

Uk Motar Insurance Largest Company is Hiring Graduation is Mandate Inbound Customer Service Uk shifts, 5days Working Sat/Sun Fixed Off Location - Noida Salary Upto 6 LPA Both Side Cabs are Available CONTACT AVNEET KAUR 8588840209 Required Candidate profile 1 YEAR INTERNATIONAL BPO EXPERIENCE MANDATE* *EXCELLENT COMMUNICATION SKILLS MANDATE*

Apply in leading Travel Captive & get 22-35k inhand plus lucrative incentives Process 1 : Travel Customer Service Voice Process - Voice - Undergraduates and Graduates freshers or exp in bpo or non can apply - SALARY: Freshers 22k, upto 35k for exp - Attendance allowance - 4400 per month - Night shift allowance - 200 per shift - Performance based incentives upto 9000 per months Process 2 : Travel Customer Service Chat Process - Voice - Undergraduates and Graduates with min 1 year of Live chat exp can apply - SALARY: upto 35k plus 9k fix allowances plus more performance based incentives - Attendance allowance - 4400 per month - Night shift allowance - 200 per shift - Performance based incentives upto 9000 per months Other Perks - - 5 days working, 2 Rotational offs - Both Side AC Cabs - Insurance - Staff Travel, Discounted Domestic & International flight tickets - Only 1 round selection - Walk in drive in Tilak Nagar every week (No virtual interview) - Limited slots, call on the numbers mentioned below and book your slot We Hire for International Voice/Chat with Rotational shifts only (Work from Office) If you are a fresher or experienced and excellent in communication skills, we have a job for you in major brands of Gurugram, Noida Just call us on the numbers given below and get the best job options as per your profile. Feel free to refer your friends also who are looking for job in Bpo IF INTERESTED CALL ON - Sanya 9871086417 Kavya 9871086372 Shreya 9871086317 Rahul 9319920547 If your call is not answered please share your cv on WhatsApp on the dialed number and we will call you between 10am-7pm, Mon to Sat

Role & responsibilities Make outbound calls in order to recover outstanding credit card payments by US clients. Ensure to provide best resolution to procure due amount with smooth flow of transaction. Address outstanding payment issues by contacting customers, negotiating payment arrangements and providing assistance for account resolution. Handle confidential bank details with utmost professionalism. Stay up to date with industrial practices, upskilling with current and previous company norms. Preferred candidate profile Must have 1 yr or more experience in International calling Any UG/Grad candidates are eligible Must have flawless Spoken English Strong problem solving skills Perks and benefits Medical Coverage Both side cabs Free Meals Lesser login hours For more details contact Sanjukta @ 9811174183

Role Overview: Drive direct sales into Global Capability Centers(GCCs) in India for eG Innovations. Focus on strategy, team building, and sales management with a primary hunting role. Build and nurture customer relationships while managing end-to-end sales processes for eG Innovations. Key Responsibilities: Define and execute sales strategies to achieve business objectives for eG Innovations. Acquire new clients and develop tailored offerings for GCCs. Build and lead a high-performing Go-To-Market (GTM) team at eG Innovations. Collaborate with internal teams to align offerings with client needs. Build and maintain long-term relationships with key GCC stakeholders. Take ownership of revenue and margin targets for eG Innovations. Manage the sales pipeline, forecast, and achieve quarterly / annual goals. Lead large and complex deal structuring and negotiations. Own proposal creation and ensure timely, high-quality submissions. Foster a hunting-oriented sales culture and mentor team members at eG Innovations. Requirements: 5+ years of experience in IT services sales. Exposure to Tier 1 System Integrators (SIs). Proven track record in selling to GCCs in India. Exceptional communication and interpersonal skills. High energy and proactive, hunting attitude. Strong team management and leadership capabilities. Expertise in IT services and solutions. Experience in structuring and closing large, complex deals.

Hiring For International Sales Support (CAPTIVE UNIT) Gurugram & Noida Location Salary - 37k CTC Unlimited Incetives in Canadian Dollar Both Side Cabs Rotational Shifts & Offs Immediate Joiner Req Call or WhatsApp Abhay 8448748429 to Apply Required Candidate profile Excellent Communication Any industry experience will do ( BPO Preferred ) Any Education Any Location within Delhi NCR Immediate Joiner Req Required - SALES\ UPSALES\COLLECTIONS\CUSTOMER SERVICE Exp Perks and benefits Captive Unit Huge Incetives in Lakhs