Hiring - ServiceNow Service Portal Developer

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Job Summary

ServiceNow Service Portal Developer

Key Responsibilities

• Design, develop, and maintain ServiceNow Service Portals, widgets, and custom UI components.
• Customize out-of-the-box ServiceNow modules to meet business requirements.
• Collaborate with process owners and business analysts to translate requirements into functional portal solutions.
• Implement responsive, accessible, and user-friendly UI designs using HTML5, CSS3, JavaScript, and AngularJS.
• Integrate Service Portal with Service Catalog, Knowledge Base, Incident, and other ITSM modules.
• Optimize portal performance and ensure consistent branding across the platform.
• Develop and maintain client scripts, UI policies, UI actions, business rules, and other custom code as needed.
• Participate in code reviews, testing, and documentation of customizations.
• Stay up to date with ServiceNow releases, best practices, and UI/UX trends.
  

Required Skills And Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5–6 years of experience working with ServiceNow (at least 3+ years in Service Portal development).
• Proficiency in HTML5, CSS3, JavaScript, jQuery, AngularJS, Bootstrap.
• Strong understanding of ServiceNow architecture, tables, and data model.
• Experience creating and customizing ServiceNow widgets and UI pages.
• Familiarity with REST/SOAP API integration within ServiceNow.
• Knowledge of ITIL processes and ServiceNow ITSM modules.
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration abilities.
  

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) or higher certification.
• Experience with ServiceNow Scoped Applications and UI Builder.
• Familiarity with Flow Designer, IntegrationHub, or Now Experience (UI Framework).
• Knowledge of Agile/Scrum development practices.