BMC AO and BMC TSO

As a skilled automation engineer, your primary responsibility will be to design, develop, and implement automation workflows utilizing TrueSight Orchestration & Intelligent Integration capabilities. You will be tasked with integrating TrueSight Orchestration with various IT systems, applications, and tools, including monitoring tools, ITSM platforms, and cloud services. Your role will also involve developing and maintaining runbooks, scripts, and other automation artifacts to streamline processes. In addition, you will be responsible for installing, configuring, and maintaining the TrueSight Orchestration and Intelligent Automation platform. This includes managing user access, permissions, and security settings to ensure a secure environment. You will play a crucial role in deploying and maintaining automation workflows in production environments, monitoring their performance, and identifying areas for optimization to enhance efficiency. As part of your duties, you will be expected to troubleshoot and resolve workflow errors and performance issues promptly. You will also troubleshoot integration issues to guarantee seamless data flow between systems. Furthermore, you will create and update workflow documentation, such as design specifications, flowcharts, and test cases, to facilitate seamless operations. Collaboration with IT teams, service owners, and stakeholders will be essential to gather requirements and implement effective automation solutions. You will also provide support and guidance to users on TrueSight Orchestration functionalities, ensuring they leverage the platform effectively to meet business objectives.,