Hiring Freshers!!!!!!

HIRING!!!!!! in GURGAON

Client:

Stipend: 18,500 per month

Qualification: Undergraduates eligible and graduate pass out. 

Mode: Inbound Calls, Emails & Chats

About the Role

We are looking for enthusiastic and customer-focused individuals to join the Customer Support team. The role involves handling customer queries via inbound calls, emails, and chat, while also identifying opportunities to cross-sell products and services. Candidates must possess strong communication skills and a customer-first attitude.

Key Responsibilities

Handle inbound customer calls, emails, and chat queries professionally and efficiently.

Resolve customer issues related to orders, deliveries, payments, product details, etc.

Maintain a high level of customer satisfaction through quality service.

Identify customer needs and offer suitable product recommendations for cross-selling.

Maintain accurate records of customer interactions in the CRM system.

Work closely with internal teams to ensure timely issue resolution.

Adhere to process guidelines, quality standards, and daily productivity targets.

Skills & Competencies Required

Excellent verbal and written communication skills.

Good listening and problem-solving abilities.

Customer-centric approach with the ability to handle pressure.

Basic computer knowledge and familiarity with email/chat platforms.

Ability to multitask and work in a fast-paced environment.

Eligibility:

Undergraduates , Graduate and 12th pass.

Freshers are welcome; experience in customer service or tele calling is a plus.

Must be comfortable working from the Gurgaon location.

What We Offer

Stipend of 17,500 + 1500 DBT= 18500 Per month for undergraduate and 12th Pass.

Stipend of 17,500 + 4500 DBT= 20500 Per month for graduate.

Opportunity to work with India's leading gifting brand.

Growth and learning opportunities in customer engagement and sales.

Friendly and supportive work environment.

This is only office work, not field work.