Hiring For UK/US International Voice Process|| Noida/Pune/Hyderabad

1 - 6 years

2 - 5 Lacs

Posted:2 months ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location: Noida, Pune , Hyderabad
Shift: Rotational | Work From Office | 5 Days Working | Both-side Cab Provided

Job Overview

International Voice Process.

Key Responsibilities

  • Handle inbound and outbound voice calls from international customers.
  • Address customer inquiries, complaints, and service issues efficiently and professionally.
  • Accurately document all interactions in internal systems.
  • Collaborate with supervisors for escalated queries.
  • Stay updated with service information and standard procedures.

Skills & Qualifications

  • Strong verbal communication in English (B2 level proficiency required).
  • Excellent customer service and problem-solving skills.
  • Basic computing knowledge and experience with telephone systems.
  • Patience and resilience when handling difficult situations.
  • Open to work in rotational shifts.

  • Educational Qualification:

    HSC / Any Graduate

Experience

  • Minimum 1 year of Experienced

    in International BPO Voice Process is mandatory.
  • Should possess a good understanding of customer service and call handling best practices.

  • Work From Office only

  • Both-side cab facility based on transport grid

  • Immediate Joiners Preferred

Interview Process

  • Mode:

    Virtual / Face-to-Face
  • Rounds:

    HR Screening Operations Round

Apply now to join a global team and kickstart or elevate your career in international customer support!

Pay

Benefits:

  • Paid time off
  • Provident Fund

Compensation Package:

  • Performance bonus
  • Yearly bonus

For more information can Call/WhatsApp HR Isheta @9899201336 Bhumika @9999366517 @9953855726

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Ishmeet Consultant logo
Ishmeet Consultant

Consulting

New Delhi

RecommendedJobs for You