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Hiring For UK/US International Voice Process|| Noida/Pune/Hyderabad

Hiring For UK/US International Voice Process|| Noida/Pune/Hyderabad

Ishmeet Consultant

1 - 6 years

2 - 5 Lacs

noida hyderabad pune

Posted:2 months ago| Platform:

Apply

Skills Required

customer service inbound voice process international bpo international voice process international calling uk voice inbound customer service inbound calls voice support customer support cse bpo voice international voice us voice process customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location: Noida, Pune , Hyderabad
Shift: Rotational | Work From Office | 5 Days Working | Both-side Cab Provided

Job Overview

International Voice Process.

Key Responsibilities

Handle inbound and outbound voice calls from international customers.
Address customer inquiries, complaints, and service issues efficiently and professionally.
Accurately document all interactions in internal systems.
Collaborate with supervisors for escalated queries.
Stay updated with service information and standard procedures.

Skills & Qualifications

Strong verbal communication in English (B2 level proficiency required).
Excellent customer service and problem-solving skills.
Basic computing knowledge and experience with telephone systems.
Patience and resilience when handling difficult situations.
Open to work in rotational shifts.

Educational Qualification:
HSC / Any Graduate

Experience

Minimum 1 year of Experienced
in International BPO Voice Process is mandatory.
Should possess a good understanding of customer service and call handling best practices.

Work From Office only
Both-side cab facility based on transport grid
Immediate Joiners Preferred

Interview Process

Mode:
Virtual / Face-to-Face
Rounds:
HR Screening Operations Round

Apply now to join a global team and kickstart or elevate your career in international customer support!

Pay

Benefits:

Paid time off
Provident Fund

Compensation Package:

Performance bonus
Yearly bonus

For more information can Call/WhatsApp HR Isheta @9899201336 Bhumika @9999366517 @9953855726

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