Head of Storytelling

• Lead Karya s storytelling strategy across six key audiences - governments, funders, clients, media, communities, and internal teams
• Support external communications for big moments including product launches, new partnerships, global events, or high-stakes government engagements
• Work with sales and fundraising teams to craft tailored decks, pitches, and client-facing narratives
• Own and execute our social media and thought leadership strategy, especially on LinkedIn, newsletters, and other public-facing platforms
• Oversee storytelling processes including content planning, collateral design direction, timelines, and delivery
• Lead and mentor a small team comprising of a storytelling lead and designers
• Manage and maintain Karya s communications branding and guidelines
• Collaborate with PR partners to guide Karya s media presence and respond to crisis communication needs, when required
• Uphold ethical and inclusive storytelling practices that reflect the dignity of our worker communities

Minimum Qualifications

• 7 10 years of experience in communications, storytelling, brand, or marketing roles
• Experience working with high-value stakeholders such as B2B clients, governments and international donors, leading the navigation of sensitive and impactful communications
• Strong background in corporate communications, with the ability to lead PR, media, and visibility strategies
• Experience in responding to high-stakes or nuanced communications contexts
• Experience with content creation processes, particularly for client- and industry-facing collateral
• Comfortable leading content strategies across social media, newsletters, and internal channels
• Experience driving product or platform-related communication particularly in preparation for new launches or service rollouts
• Experience working closely with leadership and cross-functional teams and excellent cross-functional coordination and vendor/project management skills.
• Ability to translate complex ideas into actionable, user-friendly outputs.
• Strong project and team management skills, especially in fast-paced, ambiguous, or scaling environments
• Proactive mindset: Ability to anticipate storytelling needs, spot emerging opportunities, and work with Sales or other teams to design campaigns in advance

Nice to Have Skills:

• Familiarity with AI, digital platforms, gig economy, or ethical data spaces