Head of Solutions & Transition (US Healthcare RCM)

Job Title: Vice President / Associate Vice President

• Collaborate with sales and business development teams to understand client requirements and design tailored solutions.
• Conduct feasibility studies and cost-benefit analyses to support solution proposals.
• Ensure solutions are scalable, sustainable, and aligned with industry best practices.

2. Pre-Sales Activities

• Lead pre-sales engagements, understanding client needs, and proposing effective solutions.
• Work with sales teams to develop strategies for winning bids and proposals.

3. Stakeholder Collaboration

• Coordinate with internal teams, including Sales, BSG, Marketing, and Delivery, to gather necessary information for proposals.
• Maintain clear communication with stakeholders to set expectations and timelines.

4. Transition, Project Management & Client Engagement

• Act as the primary point of contact for clients during transition phases, ensuring smooth handover and relationship management.
• Conduct regular client meetings to provide updates, gather feedback, and address concerns.
• Identify opportunities for process improvements and implement best practices during transitions, project management, and solution design.
• Develop and maintain documentation related to transition processes, solution designs, and client interactions.
• Monitor and report key performance indicators (KPIs) for solutioning and transition activities.

5. Team Leadership

• Lead and mentor a team of transition and solutioning professionals, fostering a collaborative and continuous improvement culture.
• Provide training and development opportunities to enhance team skills and capabilities.
• Collaborate with other departments to ensure alignment and support for transition initiatives.

Qualifications & Skills

• Bachelor's or Master's degree preferred.
• Experience: 18+ years overall, with 8+ years in transition, solutioning, presales, or bid management in US healthcare RCM/BPO industry.
• Strong analytical and problem-solving skills with the ability to think strategically and execute tactically.
• Proficient in data analysis and presentation.
• Proven track record of successfully managing complex transitions and delivering high-quality solutions.
• Excellent communication and interpersonal skills to build relationships at all levels.

Interested candidates can share their profile on anandi.bandekar@gebbs.com