Delivery Head -Retail/Automotive Domain

Were Hiring: Delivery Head Retail/Automotive Domain | QualityKiosk Technologies

large-scale delivery operations

Location: Navi Mumbai
Learn more: www.qualitykiosk.com

Apply Now with your updated resume on deepa.radhakrishnani@qualitykiosk.com

Why QualityKiosk?

• Work with

  Fortune 500 clients

  across 27 countries.
• Be part of a team recognized by

  Gartner, Forrester, and Everest Group

  .
• Drive innovation in

  Digital Transformation

  and

  Quality Engineering

  .

Position Statement:

The incumbent will be a seasoned leader with a demonstrated track record of successfully leading teams and contributing to the achievement of organizational goals. This individual must possess exceptional communication and influencing skills, combined with a strong understanding of industrys best practices across Technology, Process, and Governance. Key to success in this role is the ability to collaborate effectively with internal stakeholders, maintain a positive attitude, and demonstrate the flexibility to adapt to evolving needs. Building and maintaining strong partnerships will be essential. The role will focus on driving portfolio performance by proactively addressing customer needs, innovating processes, and enhancing capabilities to consistently improve delivery excellence. The incumbent will also be responsible for scaling account size and ensuring profitability, fostering sustainable growth for the organization.

Key Responsibilities & Deliverables:

• 15+ years of experience in IT Industry, preferably working in service-based IT industry.
• 8-12 years of proven capabilities in strategic project management and leading mid to large service oriented large teams driving profitability, customer success and people success agenda.
• Proven experience in leading Agile, DevOps, technology and digitization automation driven projects
• Possess

  Retail/Automotive

  domain knowledge (Preferred Indian clients)
• Strong delivery and technology excellence
• Strong understanding on business value to be delivered to client with appropriate cost/ quality

Required Experience:

• Contribute to strategic and policy development and implementation of the same in the organization
• Allocate accountability amongst staff, manage career development of others, liaise with professional staff and other managers, advise the business on technology related issues & engage in short / medium / long term plan
• Apply advanced knowledge and experience to the development of new methods, programs and procedures. Offer expertise cutting across units and make tactical decisions impacting business development and client relationship management
• Advise Senior Management on specialized testing issues, conduct, support and report research in one's own areas of expertise.
• Support in new business proposition to bid management / account management team

Key Activities

• Undertake additional responsibilities/tasks as may be required by the business
• Review and finalize the budget for the Engagement/s
• Review, monitor & ensure closure/compliance of project parameters like schedule, quality, profitability, utilization, productivity, scope, risks
• Provide Strategic directions to the Testing Function in the organization
• Engage in Policy Development for Testing Function
• Prepare and roll out Quality Process for Testing function in consultation
• Prepare organization level Productivity matrices for Testing function
• Inculcate industry wide Testing best practices in the organization
• Develop Testing Competency in line with Organization needs
• Identify Key stakeholders for the Testing function and drive the organizations testing objectives
• Chart out short-, medium- and long-term objectives for the Testing function
• Manage the Overall Testing Community
• Advice / Provide Consultancy to Test Managers for business development, test Management and Testing related Project issues
• Implement new and best practices across testing projects
• Initiate and develop New Methods, Programs and Procedures to conduct effective Testing across various projects
• Provide guidance and support to New Testing Projects or Complex Testing Programs across various units in terms of Process, Estimation Methods, Testing Tools, Test Strategizing, Adopting Best Practices and helping them to establish a firm base to deliver aggressively within agreed timelines and expected quality
• Review current testing issues in the organization related to People, Process, Quality and Deliveries. Do Research and indicate probable root causes for the issues and corrective actions to be enforced
• Support Senior Management in taking Testing related business decisions and providing Status and progress of the Testing Function in the organization
• Prepare / Support / Review new business proposition to bid management / account management.
• Review Estimates / Costs for proposals

Professional Qualification:

• B.Tech / B.E. / MCA (with good academic track-recon+ MBA (preferred)
• Possess 1-2 globally accepted certifications.