Regional Operations Lead

Role : Lead Regional Operations

Tata STRIVE is the skill development initiative of the Tata Community Initiatives Trust under the aegis of Tata Trusts, addressing the pressing need of skilling Indias youth for employment, entrepreneurship and community enterprise.

Website - www.tatastrive.com

Objective

The objective of the role is to manage the operations for various programmes implemented in the region and ensure the execution by adhering to Tata STRIVE operational standards.

Major Deliverables

• Stakeholder Management:

  Identify key internal and external stakeholders from private and government sectors and proactively engage with them to create a value proposition for the Region. Ensure dissemination of accurate reports on timely basis to entire team (Including partners) for ongoing updates.

• Capacity Utilization:

  Ensure the optimal centre capacity utilization across all centres within the region by ensuring the appropriate mobilization strategies for each centre.

• Regional Operations:

  Conduct periodic performance reviews with relevant stakeholders and keep track on the progress and ensure course correction within stipulated timeframe. Develop and implement risk mitigation strategies as and when required.

• Quality Assessment:

  Collaborate with QA teams and centre managers to ensure the quality of training is maintained at all times across the region as per Tata STRIVE standards.

• Human Resource Management:

  Ensure minimal attrition by maintaining conducive work environment at the centres in the region. Collaborate with stakeholders to support professional development of facilitators and administrative staff.

• Placement:

  Support the placement process by strengthening the relationship with existing partners, enable centre teams to identifying new local partners for meeting placement targets.

• Financial Sustainability:

  Ensure the financial sustainability of each centre by closely monitoring the expenses and adopt suitable cost optimization methods

  .

  Ensure Centre finances are utilized within budgets as per finance guidelines.

Location : Hyderabad

Essential Attributes

• Good understanding of Skill development ecosystem including Govt. programmes
• Strong people management skills & analytical skills to identify potential risks and create mitigate strategies
• Strong communications skills, both written and verbal A strong customer centric approach
• Very good prioritisation skills to balance competing priorities
• Ability to resolve conflicts and escalations amicably
• Ability to handle ambiguous situations

Desired Attributes

• Strong demonstrated interest in working for social impact
• Is energetic, determined, positive, goal focussed and consistent - even under pressure
• Builds trust and demonstrates integrity in all circumstances
• Knowledge of Sectors skills councils / NSDC

Qualification: MBA or equivalent

Desired Experience: 10 - 12 years of experience in operations (preferably in skill development) at mid management level

Contact us at: careers@tatastrive.com