Head of Retail Operations

🛍️ We’re Hiring | Lead – LFS Operations (Fragrances, Watches & Accessories)

📍 Location: Benguluru

💼 Experience: 10+ Years | Channel Sales + Retail Ops

📞 Contact: kajal thakur | 📧 kajal@skyleaf.global | 📱 8085827207

🏢 Client: Confidential (Premium Lifestyle & Retail Brand)

About the Role:

We’re looking for a strategic and driven Channel Operations Lead – LFS (Large Format Stores) to head sales, SOPs, and merchandising for Fragrances, Watches, and Accessories. You’ll own revenue delivery and retail execution across leading lifestyle chains and retail formats.

Key Responsibilities:

📈 Sales Planning & Strategy

• Formulate and drive annual business plans & sales targets by store, region, and category

• Expand the BA (Business Associates) program and scale new LFS partnerships

• Monitor sales performance and implement course-corrections when needed

🛒 Sales Execution & Merchandising

• Collaborate with merchandising & KAM teams for optimized product mix

• Manage margin discussions, stock flow, RTV (return to vendor), and fast-moving SKU performance

🏬 Retail Operations & SOPs

• Define and implement LFS-specific operational SOPs and ensure compliance

• Drive performance monitoring and resolution of in-store issues with commercial & regional teams

💰 Incentives & Schemes

• Design and review store staff incentive schemes aligned with growth goals

• Build omni-channel compliant schemes within defined budgets

🛍️ Store Management & Network Expansion

• Track brand rankings in retail chains, manage third-party vendors, and support smooth operations

Who You Are:

✅ 10+ years in retail/channel sales (fragrance, watches, lifestyle, or LFS preferred)

✅ Strong background in sales planning, merchandising, and P&L management

✅ Excellent stakeholder management across retail chains & internal teams

✅ Ability to design SOPs, incentive schemes, and channel expansion strategies

✅ Strong analytical mindset + cross-functional leadership skills

📩 Want to drive retail excellence at scale across India’s top lifestyle chains? Let’s connect.

📧 kajal@skyleaf.global | 📱 8085827207