Head of Quality Control

As the Quality Assurance Manager, your primary responsibilities will include overseeing the quality assurance procedures, protocols, and standards for steel production processes at the SMS Plant. You will be responsible for ensuring compliance with national and international quality standards, industry regulations, and customer specifications. Your role will involve implementing strategies for continual improvement, defect reduction, and process optimization. Your duties will also include leading the inspection and testing of raw materials, intermediate products, and finished products in the SMS, Rolling Mill, and Bright Bar processes. You will be expected to analyze production processes, identify potential quality issues, and ensure high-quality output at every stage of production. Reviewing and approving inspection reports, test results, and product certifications will be part of your daily tasks. In case of quality-related problems, you will lead investigations and implement corrective and preventive actions to address root causes and avoid recurrence. It will be crucial for you to document all quality issues, findings, and actions taken effectively. Additionally, you will act as the main point of contact for quality-related matters with customers, vendors, and regulatory authorities. Your role will involve monitoring customer feedback and quality complaints to ensure timely resolution and customer satisfaction. By analyzing customer complaints, you will be able to identify systemic issues and take corrective actions to enhance product quality and service. Leading internal and external audits, inspections, and certification processes will also be part of your responsibilities. Ensuring regulatory compliance and maintaining documentation for industry certifications will be essential. You will be required to prepare and present regular quality reports for senior management, highlighting performance, trends, and areas for improvement. Your contribution will play a vital role in maintaining high standards of quality and customer satisfaction within the steel production processes.,