Job
Description
We’re Hiring: Head of Operations – Healthcare & Tech Academy Drive the Operations Behind India's Next Big Career-Focused Training Brand We’re building a next-generation training academy focused on Healthcare careers and modern tech-driven skill development . Our programs are designed to create job-ready professionals across Medical Coding Basic Healthcare BPO Tech Skills – Python, Web Development, AI/ML Soft Skills & Communication Training We’re looking for a Head of Operations who can take full ownership of the backend engine — from trainer coordination to student lifecycle, team alignment to performance tracking. Your Responsibilities: Oversee end-to-end operations of all training verticals (Healthcare, Tech, Soft Skills). Manage trainers, batches, student onboarding , live class delivery, and feedback loops. Coordinate with counselors, sales, marketing , and student support teams. Monitor and track admissions, revenue, trainer payments , and academic KPIs. Ensure a seamless student journey: onboarding → learning → placement support. Build SOPs, implement automation (CRM, WhatsApp, follow-up workflows). Work directly with the Founder to scale operations and quality across cities or online platforms. What We’re Looking For: 3–5 years of experience in operations in EdTech, Medical Coding training, or Skill-based Coaching. Familiar with training flow for Medical Coding, BPO, or Healthcare KPO operations. Strong business and people management mindset. Proficient in Google Sheets, CRM tools, dashboards, automations (Zapier/WhatsApp). Able to take ownership, build systems, and lead cross-functional teams. Bonus: Exposure to tech + healthcare training environments is a big plus. Location: Chennai KK Nagar West What’s in It for You: Core leadership role in a fast-scaling academy Competitive pay + performance incentives Option to grow into COO / Business Head Work directly with the founder from Day 1 Help transform careers in healthcare & tech across tamilnadu #hiring #operationshead #medicalcoding #healthcarebpo #edtech #skillacademy #chennai #startupjobs #careertraining #academyops #leadershiproles Show more Show less
