We’re Hiring: Head of Operations – Healthcare & Tech Academy Drive the Operations Behind India's Next Big Career-Focused Training Brand We’re building a next-generation training academy focused on Healthcare careers and modern tech-driven skill development . Our programs are designed to create job-ready professionals across Medical Coding Basic Healthcare BPO Tech Skills – Python, Web Development, AI/ML Soft Skills & Communication Training We’re looking for a Head of Operations who can take full ownership of the backend engine — from trainer coordination to student lifecycle, team alignment to performance tracking. Your Responsibilities: Oversee end-to-end operations of all training verticals (Healthcare, Tech, Soft Skills). Manage trainers, batches, student onboarding , live class delivery, and feedback loops. Coordinate with counselors, sales, marketing , and student support teams. Monitor and track admissions, revenue, trainer payments , and academic KPIs. Ensure a seamless student journey: onboarding → learning → placement support. Build SOPs, implement automation (CRM, WhatsApp, follow-up workflows). Work directly with the Founder to scale operations and quality across cities or online platforms. What We’re Looking For: 3–5 years of experience in operations in EdTech, Medical Coding training, or Skill-based Coaching. Familiar with training flow for Medical Coding, BPO, or Healthcare KPO operations. Strong business and people management mindset. Proficient in Google Sheets, CRM tools, dashboards, automations (Zapier/WhatsApp). Able to take ownership, build systems, and lead cross-functional teams. Bonus: Exposure to tech + healthcare training environments is a big plus. Location: Chennai KK Nagar West What’s in It for You: Core leadership role in a fast-scaling academy Competitive pay + performance incentives Option to grow into COO / Business Head Work directly with the founder from Day 1 Help transform careers in healthcare & tech across tamilnadu #hiring #operationshead #medicalcoding #healthcarebpo #edtech #skillacademy #chennai #startupjobs #careertraining #academyops #leadershiproles Show more Show less
Job Summary We are looking for a dynamic and knowledgeable AI & Machine Learning in Healthcare Trainer to deliver a 3-month career-oriented training program. The ideal candidate will possess strong expertise in machine learning, clinical data analytics, and visualization tools like SQL, Power BI, and Tableau, with hands-on experience in real-world healthcare environments. Key Responsibilities • Deliver structured training on AI/ML concepts applied to healthcare, including real datasets and use cases • Teach practical hands-on labs using Python (NumPy, Pandas, Scikit-learn, TensorFlow/PyTorch) • Introduce learners to healthcare data analysis using SQL, Power BI, and Tableau • Cover applications such as predictive analytics, medical imaging AI, EHR NLP, and disease modeling • Guide learners through data extraction, cleaning, and visual storytelling from healthcare datasets • Discuss ethical and legal challenges in AI, including bias mitigation, HIPAA, and GDPR • Evaluate student progress, provide feedback, and support capstone projects • Update training materials based on healthcare tech advancements and student needs Required Skills & Knowledge Category Skills & Tools AI/ML Fundamentals Regression, classification, clustering, model evaluation Programming Python, NumPy, Pandas, Scikit-learn, TensorFlow or PyTorch Data Handling Healthcare datasets (MIMIC, HL7/FHIR, claims data), data wrangling, cleaning NLP in Healthcare Text preprocessing, spaCy, BioBERT, cTAKES SQL & Databases Writing queries, joins, data aggregation, healthcare-specific schemas Power BI & Tableau Data modeling, interactive dashboards, storytelling with healthcare KPIs Teaching & Communication Ability to simplify technical content, present with clarity, use visual examples Preferred Qualifications • Master’s in Data Science, Computer Science, Bioinformatics, or related field • Prior teaching, mentoring, or curriculum development experience • Certifications in Tableau, Power BI, TensorFlow, or Google AI (preferred) What We Offer Competitve salary based on experience
Job Title: Radiology Scribe Location:Ernakulam Kerala Type:Full-Time / Part-Time Training: 2 Weeks Paid Training Provided Job Summary: We are seeking detail-oriented and motivated individuals to join our team as Radiology Scribes. This role involves supporting radiologists by accurately documenting dictated radiology reports in real time, allowing radiologists to focus more on diagnosis and patient care. Candidates will undergo an intensive 2-week paid training program covering imaging modalities, report structuring, and medical terminology. Key Responsibilities: * Listen to and transcribe radiologist dictations for X-ray, CT, MRI, and Ultrasound studies * Enter accurate and well-structured reports into PACS or EMR systems * Ensure all data is properly documented and adheres to hospital or clinic standards * Clarify ambiguities and verify patient information * Maintain strict patient confidentiality and compliance with HIPAA regulations * Collaborate with radiologists and medical staff to ensure high-quality reporting Training Details (2 Weeks Paid):Online * Introduction to Radiology and Medical Terminology * Hands-on training with PACS-based reporting systems * Modality-specific instruction (X-ray, CT, MRI, Ultrasound) * Shadowing experienced scribes and radiologists * Real-time transcription practice and feedback Qualifications: * Bachelor’s degree in Life Sciences, Allied Health, or related field (preferred) * Strong command of English language and grammar * Familiarity with anatomy, physiology, and medical terminology * Excellent typing and listening skills * Ability to work in a fast-paced environment and multitask effectively * Prior experience as a scribe or in a healthcare setting is a plus Benefits: * 2 weeks of comprehensive paid training * 100 percent Placement immediately after training * Opportunity to work with leading radiologists
About the Role We are seeking a Healthcare Credentialing Specialist with strong experience in managing provider enrollment, credentialing, and compliance with regulatory guidelines. The ideal candidate will have a keen eye for detail, excellent communication skills, and the ability to work collaboratively with providers, payers, and internal teams. Key Responsibilities Manage the full-cycle credentialing and re-credentialing process for healthcare providers. Verify and maintain provider documentation, licenses, certifications, and affiliations. Coordinate with insurance companies, hospitals, and healthcare organizations for provider enrollment. Ensure compliance with NCQA, CMS, and other regulatory requirements. Maintain accurate and up-to-date records in credentialing databases. Communicate effectively with providers regarding application status, missing information, or required updates. Support audits, reporting, and quality improvement initiatives. Qualifications Minimum 1 year of hands-on experience in healthcare credentialing or provider Familiarity with credentialing software/systems (CAQH, NPPES, PECOS, etc.). Excellent organizational and documentation skills.
About the Role We are hiring AR Callers (Accounts Receivable) to join our growing healthcare revenue cycle team. As an AR Caller, you will be responsible for making calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers. Key Responsibilities Make outbound calls to insurance companies (US Healthcare process) to follow up on pending claims. Review denied / underpaid claims and take appropriate action for resolution. Understand insurance guidelines, medical billing, and AR workflows. Document all interactions accurately in the system. Meet daily productivity and quality targets. Work collaboratively with the billing team to achieve revenue cycle goals. Required Skills & Qualifications Any Graduate (Life Science / Non-Life Science / Commerce). 0–3 years of experience in AR Calling / Medical Billing / RCM (freshers with good communication can apply). Strong communication skills in English (verbal & written). Knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage. Willingness to work in night shifts (US shifts). Perks & Benefits Competitive salary + performance incentives. Training & skill development programs. Career growth opportunities in the healthcare BPO industry. Friendly and supportive work culture.
Responsibilities: * Cold calling leads, setting appointments * Maintain customer database accuracy * Effective communication * Close deals over phone * Follow up with prospects
About the Role We are seeking a Healthcare Credentialing Specialist with strong experience in managing provider enrollment, credentialing, and compliance with regulatory guidelines. The ideal candidate will have a keen eye for detail, excellent communication skills, and the ability to work collaboratively with providers, payers, and internal teams. Key Responsibilities Manage the full-cycle credentialing and re-credentialing process for healthcare providers. Verify and maintain provider documentation, licenses, certifications, and affiliations. Coordinate with insurance companies, hospitals, and healthcare organizations for provider enrollment. Ensure compliance with NCQA, CMS, and other regulatory requirements. Maintain accurate and up-to-date records in credentialing databases. Communicate effectively with providers regarding application status, missing information, or required updates. Support audits, reporting, and quality improvement initiatives. Qualifications Minimum 1 year of hands-on experience in healthcare credentialing or provider Familiarity with credentialing software/systems (CAQH, NPPES, PECOS, etc.). Excellent organizational and documentation skills.
About the Role We are hiring AR Callers (Accounts Receivable) to join our growing healthcare revenue cycle team. As an AR Caller, you will be responsible for making calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers. Key Responsibilities Make outbound calls to insurance companies (US Healthcare process) to follow up on pending claims. Review denied / underpaid claims and take appropriate action for resolution. Understand insurance guidelines, medical billing, and AR workflows. Document all interactions accurately in the system. Meet daily productivity and quality targets. Work collaboratively with the billing team to achieve revenue cycle goals. Required Skills & Qualifications Any Graduate (Life Science / Non-Life Science / Commerce). 0–3 years of experience in AR Calling / Medical Billing / RCM (freshers with good communication can apply). Strong communication skills in English (verbal & written). Knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage. Willingness to work in night shifts (US shifts). Perks & Benefits Competitive salary + performance incentives. Training & skill development programs. Career growth opportunities in the healthcare BPO industry. Friendly and supportive work culture.
About Skillra Technologies Skillra Technologies is a career-enablement institute providing training in Medical Coding, Billing, Data Analytics, Cybersecurity, and Career-Readiness Programs. We help students move from classroom to career with industry-ready skills and placement support. We are looking for an enthusiastic Sales Executive to join our admissions team and take full ownership of student lead conversions to registrations. Roles & Responsibilities Handle incoming leads generated via calls, social media, or campaigns Speak with students/parents, understand their career goals, and explain our programs Clearly communicate course details, benefits, fees, and placement support Follow up with leads consistently until registration is completed Maintain accurate records of calls, follow-ups, and closures in CRM Achieve weekly and monthly registration targets Key Skills Required Excellent spoken & written communication (English +Hindi preferred) Strong convincing and negotiation skills Confidence in handling student/parent queries over phone & WhatsApp Target-driven with a positive, go-getter attitude Prior experience in telecalling/inside sales/admission counseling is a plus Qualification & Experience 12th passed out or Any graduate (Marketing/Medical coder preferred but not mandatory) 0–2 years of experience in sales/admissions/telecalling Freshers with excellent communication & passion for sales are welcome What We Offer Fixed salary + attractive incentives on closures Training & support to improve your sales skills Friendly and performance-driven work culture
Responsibilities: Make calls to students from leads provided. Explain course details, duration, fees,clearly. Follow up with leads through calls, emails,messages. Requirements: Excellent verbal communication in English and regional languages .
About the Role We are seeking a Healthcare Credentialing Specialist with strong experience in managing provider enrollment, credentialing, and compliance with regulatory guidelines. The ideal candidate will have a keen eye for detail, excellent communication skills, and the ability to work collaboratively with providers, payers, and internal teams. Key Responsibilities Manage the full-cycle credentialing and re-credentialing process for healthcare providers. Verify and maintain provider documentation, licenses, certifications, and affiliations. Coordinate with insurance companies, hospitals, and healthcare organizations for provider enrollment. Ensure compliance with NCQA, CMS, and other regulatory requirements. Maintain accurate and up-to-date records in credentialing databases. Communicate effectively with providers regarding application status, missing information, or required updates. Support audits, reporting, and quality improvement initiatives. Qualifications Minimum 1 year of hands-on experience in healthcare credentialing or provider Familiarity with credentialing software/systems (CAQH, NPPES, PECOS, etc.). Excellent organizational and documentation skills.
Position: Quality Manager Domain: Healthcare Experience: 8–10 Years Location: chennai Role Overview We are seeking an experienced Quality Manager with strong expertise in healthcare quality standards, Six Sigma methodologies, and quality improvement tools. The candidate will be responsible for ensuring compliance with healthcare regulations, driving continuous process improvements, and implementing best practices to maintain high-quality standards across operations. Key Responsibilities Develop, implement, and monitor quality management systems in alignment with healthcare standards. Lead quality audits, risk assessments, and compliance checks. Use Six Sigma and Lean methodologies to improve efficiency and reduce process variability. Analyze quality metrics and prepare regular performance reports for leadership. Conduct training and awareness programs for staff on quality tools and standards. Collaborate with cross-functional teams to resolve quality-related issues. Identify opportunities for continuous improvement in patient safety and service delivery. Required Skills & Qualifications Bachelor’s/Master’s degree in Healthcare Management, Life Sciences, or related field. Six Sigma Certified (Green/Black Belt). Strong knowledge of quality tools such as RCA, FMEA, Pareto, Control Charts, etc.
About the Role We are hiring AR Callers (Accounts Receivable) to join our growing healthcare revenue cycle team. As an AR Caller, you will be responsible for making calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers. Key Responsibilities Make outbound calls to insurance companies (US Healthcare process) to follow up on pending claims. Review denied / underpaid claims and take appropriate action for resolution. Understand insurance guidelines, medical billing, and AR workflows. Document all interactions accurately in the system. Meet daily productivity and quality targets. Work collaboratively with the billing team to achieve revenue cycle goals. Required Skills & Qualifications Any Graduate (Life Science / Non-Life Science / Commerce). 0–3 years of experience in AR Calling / Medical Billing / RCM (freshers with good communication can apply). Strong communication skills in English (verbal & written). Knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage. Willingness to work in night shifts (US shifts). Perks & Benefits Competitive salary + performance incentives. Training & skill development programs. Career growth opportunities in the healthcare BPO industry. Friendly and supportive work culture.
About the Role We are hiring AR Callers (Accounts Receivable) to join our growing healthcare revenue cycle team. As an AR Caller, you will be responsible for making calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers. Key Responsibilities Make outbound calls to insurance companies (US Healthcare process) to follow up on pending claims. Review denied / underpaid claims and take appropriate action for resolution. Understand insurance guidelines, medical billing, and AR workflows. Document all interactions accurately in the system. Meet daily productivity and quality targets. Work collaboratively with the billing team to achieve revenue cycle goals. Required Skills & Qualifications Any Graduate (Life Science / Non-Life Science / Commerce). 03 years of experience in AR Calling / Medical Billing / RCM (freshers with good communication can apply). Strong communication skills in English (verbal & written). Knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage. Willingness to work in night shifts (US shifts). Perks & Benefits Competitive salary + performance incentives. Training & skill development programs. Career growth opportunities in the healthcare BPO industry. Friendly and supportive work culture. Show more Show less
The role involves managing the full-cycle credentialing and re-credentialing process for healthcare providers. This includes verifying and maintaining provider documentation, licenses, certifications, and affiliations. Coordination with insurance companies, hospitals, and healthcare organizations for provider enrollment is crucial. Compliance with NCQA, CMS, and other regulatory requirements must be ensured. It is essential to maintain accurate and up-to-date records in credentialing databases. Effective communication with providers regarding application status, missing information, or required updates is necessary. Additionally, supporting audits, reporting, and quality improvement initiatives is part of the responsibilities. The ideal candidate should have a minimum of 1 year of hands-on experience in healthcare credentialing or provider management. Familiarity with credentialing software/systems such as CAQH, NPPES, PECOS, etc., is required. Excellent organizational and documentation skills are essential for this role.,
Position: Quality Manager Domain: Healthcare Experience: 8–10 Years Location: chennai Role Overview We are seeking an experienced Quality Manager with strong expertise in healthcare quality standards, Six Sigma methodologies, and quality improvement tools. The candidate will be responsible for ensuring compliance with healthcare regulations, driving continuous process improvements, and implementing best practices to maintain high-quality standards across operations. Key Responsibilities Develop, implement, and monitor quality management systems in alignment with healthcare standards. Lead quality audits, risk assessments, and compliance checks. Use Six Sigma and Lean methodologies to improve efficiency and reduce process variability. Analyze quality metrics and prepare regular performance reports for leadership. Conduct training and awareness programs for staff on quality tools and standards. Collaborate with cross-functional teams to resolve quality-related issues. Identify opportunities for continuous improvement in patient safety and service delivery. Required Skills & Qualifications Bachelor’s/Master’s degree in Healthcare Management, Life Sciences, or related field. Six Sigma Certified (Green/Black Belt). Strong knowledge of quality tools such as RCA, FMEA, Pareto, Control Charts, etc.
About the Role We are hiring AR Callers (Accounts Receivable) to join our growing healthcare revenue cycle team. As an AR Caller, you will be responsible for making calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers. Key Responsibilities Make outbound calls to insurance companies (US Healthcare process) to follow up on pending claims. Review denied / underpaid claims and take appropriate action for resolution. Understand insurance guidelines, medical billing, and AR workflows. Document all interactions accurately in the system. Meet daily productivity and quality targets. Work collaboratively with the billing team to achieve revenue cycle goals. Required Skills & Qualifications Any Graduate (Life Science / Non-Life Science / Commerce). 0–3 years of experience in AR Calling / Medical Billing / RCM (freshers with good communication can apply). Strong communication skills in English (verbal & written). Knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage. Willingness to work in night shifts (US shifts). Perks & Benefits Competitive salary + performance incentives. Training & skill development programs. Career growth opportunities in the healthcare BPO industry. Friendly and supportive work culture.
Key Responsibilities Review clinical documentation (patient medical records) and assign appropriate diagnosis and procedure codes using ICD‑10‑CM, CPT (and HCPCS if applicable) guidelines. Conduct Risk Adjustment / HCC (Hierarchical Condition Category) coding: identify and code chronic conditions accurately. Perform chart audits to evaluate documentation insufficiencies and ensure they support code assignments. Ensure that coded data adhere to payer / regulatory guidelines and internal compliance standards. Resolve queries with providers or documentation authors when medical records are unclear or missing needed details. Maintain productivity and accuracy targets as set by the team / project (for example, % accuracy, turnaround time). Stay updated with coding changes, industry regulations, payer policies (e.g. CMS, Medicare Advantage etc.), and coding certification requirements. Participate in ongoing training and process improvement initiatives. (If applicable) Assist in denial management, claims adjudication, revenue leakage identification, and support payment integrity. Maintain confidentiality and security of patient data (HIPAA / applicable local laws). Required Qualification Certification: CPC (Certified Professional Coder) and/or CRC (Certified Risk Adjustment Coder) from recognized bodies (e.g. AAPC). Educational Qualification: Graduate (Bachelor’s degree) preferably in Life Sciences (e.g. B.Sc, B.Pharma, Biotechnology, Microbiology, Nursing etc.). Experience: Typically 1‑3 years coding experience in U.S. healthcare / risk adjustment / HCC / multispecialty coding. For senior roles maybe more. Strong knowledge of medical terminology, anatomy & physiology. Proficiency with ICD‑10‑CM, CPT, HCPCS (if needed), and other coding systems. Good analytical skills, attention to detail, ability to work under deadlines. Communication skills: both written and verbal (for interacting with providers, auditors, etc.). Computer skills: comfortable using EHR / EMR tools, basic MS Office (Excel, Word), coding / auditing software. Experience with payer policies, Medicare Advantage, Medicaid, RADV audits. Prior experience in facility setting (inpatient / outpatient) coding, or surgery / pathology etc specialties. Ability to mentor / train junior coders. Familiarity with coding compliance, appeals / denials handling.