AR Caller

About the Role

We are hiring AR Callers (Accounts Receivable) to join our growing healthcare revenue cycle team. As an AR Caller, you will be responsible for making calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers.

Key Responsibilities

• Make outbound calls to insurance companies (US Healthcare process) to follow up on pending claims.

• Review denied / underpaid claims and take appropriate action for resolution.

• Understand insurance guidelines, medical billing, and AR workflows.

• Document all interactions accurately in the system.

• Meet daily productivity and quality targets.

• Work collaboratively with the billing team to achieve revenue cycle goals.

Required Skills & Qualifications

• Any Graduate (Life Science / Non-Life Science / Commerce).

• 03 years of experience in AR Calling / Medical Billing / RCM (freshers with good communication can apply).

• Strong communication skills in English (verbal & written).

• Knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage.

• Willingness to work in night shifts (US shifts).

Perks & Benefits

• Competitive salary + performance incentives.

• Training & skill development programs.

• Career growth opportunities in the healthcare BPO industry.

• Friendly and supportive work culture.