Candidate Profile Good Typing Skills - 30 WPM Basic Knowledge in MS-Office Job Type: Full-time Pay: From ₹10,000.00 per month Schedule: Morning shift Work Location: In person

Roles and Responsibilities Front Desk & Patient Reception Greet patients and visitors in a professional and courteous manner. Manage patient check-ins and check-outs. Schedule, confirm, and reschedule appointments using practice management software. Answer phone calls, emails, and handle general inquiries. Patient Records Management Create, update, and maintain patient files (electronic and/or paper-based). Ensure accuracy in recording patient demographics, insurance, and medical history. Collect and verify insurance details and patient consent forms. Administrative Support Handle medical office correspondence, mail, and faxes. Assist in billing and coding support (if trained). Maintain office supplies and inventory levels. Coordinate with labs, pharmacies, and other medical service providers. Billing and Insurance Coordination Support the medical billing team by collecting co-pays and verifying coverage. Help with prior authorization requests and referral paperwork. Follow up on claim-related documents if required. Candidate Profile Required Qualifications: High school diploma or equivalent (mandatory) Preferred: Certification or diploma in Medical Office Administration or Medical Assisting Basic understanding of medical terminology and office workflows Proficiency in using EHR systems (e.g., DrChrono, Epic, Kareo, or similar) Typing speed of at least 35 WPM with accuracy Experience: 1–3 years of experience in a healthcare setting, medical clinic, or physician’s office Experience handling patient scheduling, front desk duties, and medical record management Familiarity with insurance verification, co-pay collection, and appointment coordination Knowledge of HIPAA and patient confidentiality standards Soft Skills & Behavioral Traits: Strong interpersonal and communication skills Highly organized , detail-oriented, and reliable Ability to multitask and prioritize in a fast-paced environment Empathetic and patient-centric attitude Team player with a proactive mindset Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Night shift Education: Bachelor's (Preferred) Language: English (Preferred)