Head of Client Services

As a Client Service Manager, you will be responsible for developing and implementing client service strategies to meet business objectives. You will manage a team of client service professionals to ensure high levels of client satisfaction and build strong relationships with key clients and stakeholders. Your role will involve leading client meetings and presentations to discuss project progress and address any issues or concerns. Collaborating with internal teams to ensure timely and successful project delivery will also be a key part of your responsibilities. Key Responsibilities: - Develop and implement client service strategies - Manage a team of client service professionals - Build and maintain strong relationships with key clients and stakeholders - Lead client meetings and presentations - Collaborate with internal teams for successful project delivery - Monitor and analyze client feedback - Provide regular reports to senior management Qualifications: - Bachelor's degree in Business Administration, Marketing, or related field - 7-8 years of experience in client service or account management roles - Strong leadership and communication skills - Proven track record of managing client relationships and delivering successful projects - Ability to work effectively in a fast-paced environment - Experience in the technology or consulting industry is a plus As a Client Service Manager, you will be responsible for developing and implementing client service strategies to meet business objectives. You will manage a team of client service professionals to ensure high levels of client satisfaction and build strong relationships with key clients and stakeholders. Your role will involve leading client meetings and presentations to discuss project progress and address any issues or concerns. Collaborating with internal teams to ensure timely and successful project delivery will also be a key part of your responsibilities. Key Responsibilities: - Develop and implement client service strategies - Manage a team of client service professionals - Build and maintain strong relationships with key clients and stakeholders - Lead client meetings and presentations - Collaborate with internal teams for successful project delivery - Monitor and analyze client feedback - Provide regular reports to senior management Qualifications: - Bachelor's degree in Business Administration, Marketing, or related field - 7-8 years of experience in client service or account management roles - Strong leadership and communication skills - Proven track record of managing client relationships and delivering successful projects - Ability to work effectively in a fast-paced environment - Experience in the technology or consulting industry is a plus