Head of Business/Director (MSMGrad)

The Head of MSMGrad will lead the end-to-end business strategy, revenue performance, operational scale-up, and profitability for the MSMGrad vertical. The role demands a seasoned business leader capable of managing a high-growth online education ecosystem, driving student acquisition, institutional partnerships, and corporate alliances while ensuring strong financial discipline and consistent delivery against P&L commitments.

Key Responsibilities

Business Ownership & P&L Leadership

• Full ownership of business P&L — revenue, EBITDA, margin structure, cost efficiency, and unit economics.
• Build quarterly and annual business plans aligned to growth commitments and profitability targets.
• Drive aggressive revenue scale through B2C, B2B, institutional partnerships, and digital channels.
• Establish pricing strategy, GTM planning, forecasting, commercial modeling, and metric dashboards.
• Expand footprint across India and selected international markets through channel partners, franchise associates, corporate partners, and university alliances.
• ● Identify and build new revenue lines including industry-aligned programs, hybrid delivery, and workforce solutions.
• ● Strengthen MSMGrad brand positioning and market competitiveness against EdTech and upskilling players.

Operations & Delivery Excellence

• Lead scalable processes across admissions, learning delivery, student success, and placement functions.
• Define SOPs, service quality benchmarks, governance frameworks, and compliance standards.
• Drive technology enablement across CRM, learner lifecycle tools, and analytics.

Stakeholder Management & Team Leadership

• Lead, mentor, and scale a performance-driven cross-functional team.
• Work seamlessly with Marketing, Finance, Academics, Product, HR, and Partnerships.
• Cultivate strategic relationships with universities, industry bodies, corporates, and talent networks.

Experience

• ● 12–20 years of total experience including 7–10 years in a senior leadership role with full P&L responsibility.
• ● Strong background in EdTech, online learning, skilling, test-prep, talent solutions, or enterprise education services.
• ● Proven record of scaling businesses, delivering strong commercial outcomes, and managing large teams.

Skills & Competencies

• Strong commercial and analytical acumen; data-led decision-maker.
• High-impact leadership and stakeholder influence skills.
• Expertise in digital sales, funnel conversion, and customer-lifecycle strategy.
• Entrepreneurial, execution-oriented mindset with high ownership and resilience.

Education

• MBA/PGDM from a reputed institution preferred.
• Professional certifications in strategy, finance, or digital transformation will be an advantage.

Why This Role Matters

• Opportunity to build and scale a high-potential online education business with full strategic autonomy.
• High-visibility role directly impacting organizational growth and market position.
• Leadership role with influence across revenue growth, product innovation, and operational excellence

Job Type: Full-time