Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About Us: Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management. Our global legal, ethics and compliance team ensure that JLL adheres to both internal and external regulatory standards. We are seeking an experienced leader to head our offshore screening processing operations team of approximately 50 people.
Position Summary: As the Head of Offshore AML/KYC & Screening Operations, you will lead a team responsible for conducting screening processes across sanctions, Anti-Money Laundering (AML), and Know Your Customer (KYC) operations. This role requires a strong operational mindset, the ability to drive change, and experience in adapting to digital transformation. You will work closely with technology, legal, and transformation teams to ensure maximum compliance with internal and external regulatory standards. The role would need you to be influencing in your interactions, driving the right behaviors and educating on the right compliance postures.
Key Responsibilities:
Lead and manage an offshore team of approximately 50 professionals, overseeing screening operations across Sanctions, AML, and KYC. Ensure compliance with internal policies and external regulatory requirements, including SEC regulations and other relevant sanctions frameworks. In collaboration with your stakeholder, implement, and maintain an effective sanctions, AML and KYC screening program and related compliance processes. Oversee daily sanctions, AML and KYC screening operations, including alert reviews, investigations, and escalation processes. Collaborate with legal, compliance, and business teams to address sanctions, AML and KYC-related issues. Being an influencer, driving change conversations and using the experience to do the right thing for the Business Drive operational excellence and continuous improvement in screening processes and methodologies. Collaborate with technology teams to implement and optimize screening platforms such as World Check One, Bridger, and LexisNexis. Manage case management processes and systems effectively. Provide thought leadership and strategic direction for the screening operations team. Maintain documentation of sanctions, AML and KYC compliance activities and present to senior leadership and key stakeholders on operational performance, challenges, and strategic initiatives. Work hands-on with the team when necessary to resolve complex issues or meet critical deadlines. Partner with the technology, legal, and transformation teams to drive change and implement new processes or technologies. Develop and maintain relationships with key internal stakeholders, including the Chief Ethics and Compliance Officer, Chief Audit Executive, Chief Shared Services Officer, and Functional Executive Directors. Stay up to date with evolving regulations, industry practices, and emerging risks in the field of financial crime to ensure ongoing compliance and effective risk mitigation. Collaborate with internal stakeholders to ensure regular training programs and awareness campaigns are conducted to promote a strong culture of financial crime prevention across the organization. Develop and deliver sanctions, AML and KYC compliance training to your personnel.
Qualifications:
Bachelor's degree in a relevant field; advanced degree preferred
Minimum 15 years of experience in screening across sanctions, AML, and KYC
Professional certifications such as ACAMS
Proven experience in leading and managing teams of 50-100 people
Strong understanding of sanctions regulatory frameworks, including SEC regulations and AML regulations
Experience in consulting or banking sectors is highly desirable
Demonstrated ability to adapt to and lead digital transformation initiatives
Excellent communication skills and proven thought leadership capabilities
Strong operational mindset with the ability to drive change and work independently
Proficiency in case management and screening platforms (e.g., World Check One, Bridger, LexisNexis)
Experience in program management and stakeholder engagement
Ability to present effectively in senior leadership meetings
Excellent analytical skills with ability to interpret complex regulations
Demonstrate confidence in your ability, and anticipate what is needed
Ability to prioritize workload with an attention to detail and willingness to complete projects in a timely and efficient manner
Team player who deals respectfully, inclusively and effectively with colleagues and clients
Excellent analytical skills with ability to interpret complex regulations
Additional Skills and Competencies:
Strong analytical and problem-solving skills
Ability to work in a fast-paced, global environment
Excellent project management and organizational skills
Cultural sensitivity and ability to work with diverse teams
Adaptability and flexibility in responding to changing regulatory landscapes
Strong ethical standards and commitment to compliance
Travel Requirements: Minimal travel required (5-10% maximum)
Interview Process: Shortlisted candidates will undergo a three-stage interview process:
Technical Sanctions Interview
Program Management Interview
Leadership Interview
JLL offers a competitive salary and benefits package, along with opportunities for professional growth within the organization. While specific career progression paths are not guaranteed, there may be opportunities for functional growth in the sanctions space and other internal positions as they become available.
JLL is an equal opportunity employer committed to creating an inclusive work environment for all employees.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
