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HCLTech Hiring | Hyderabad | Billing / Credit & Collections Agents

HCLTech Hiring | Hyderabad | Billing / Credit & Collections Agents

HCLTech

1 - 4 years

1 - 6 Lacs

hyderabad

Posted:1 hour ago| Platform:

Apply

Skills Required

sap customer support billing credit risk crm credit risk management revenue management revenue accounting billing agent collection management ar collections process collections billing support us shifts credit collection credit control receivable management

Work Mode

Work from Office

Job Type

Full Time

Job Description

HCLTech is Hiring for Billing Agent | Back Office Credit & Collections Agent

Job Location - Hyderabad

US Shifts only

Walk-in Interview Details:

Venue

Timings

Contact Person

Carry: 2 Updated Resume, 1 Valid ID Proof with Xerox copy, 1 PP size photo

Essential Duties and Responsibilities (Billing Agent Role)

Resolve transactional and customer billing queries and problems generated from systems and the Exceptions Management Framework
Validate the accuracy for standard and complex products in daily bill audit process, focusing on attention to detail and quality
Engage analytical skills in correcting customer issues resulting from failed transactions, billing or invoicing errors
Create, review, edit, and validate billing documents for accuracy and completeness
Ensure invoicing is done timely and accurately

Essential Duties and Responsibilities

Provide audit and documentation support
Conduct Credit Risk Assessment & Controls, counterparty evaluation
Advise of necessary actions and strategies for debt repayment.
Responsible for Exception Management, Collateral Management and Control Implementation
Provides portfolio analysis
Perform credit risk, security deposit and credit monitoring

Desired Skills & Qualifications:

Excellent written and verbal communication skills.
Strong attention to detail with the ability to multitask and adapt to changing priorities.
Comfortable working in 24x7 US shifts.
Must be a Graduate/Postgraduate.
1 to 4 years of experience working, directly with customers in a problem solving, issues resolution or similar role required
Experience with SAP/CRM in development or execution is preferred

Note:

Note

Interested candidates can walk-in directly.

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