54 Us Shifts Jobs

Role: International Non-voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

You will be joining as a Senior Associate or Assistant Manager for PTP & RTR with immediate joining opportunity in Gurgaon. We are looking for candidates with relevant industry experience - 1 to 3 years for Senior Associate role and 8 years for Assistant Manager position. This is an office-based role and we prefer candidates from the local area. Ideal candidates should be willing to work in Australian shifts and US shifts. If you are interested in this position, please send your resume to Sufia.shaikh@wns.com.,

You have the opportunity to participate in the Mega Walkin Drive for Freshers at HCL Tech from 23-Jul-2025 to 25-Jul-2025. Any Freshers are welcome to walk in for the interviews. It is essential that candidates have completed their degrees. Please note that only Graduate candidates in any stream will be considered for this opportunity as Engineering graduates will not be considered. The interviews will be conducted in the US Shifts through a Walkin mode of interview. The interviews will take place at ETA 3 - HCL Navalur - Block 3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130. The timing for the interviews is from 11:00 AM to 3:00 PM. You can also refer your friends for this role. Some of the perks and benefits of this role include MNC Cab facility (two way) for up to 30 Kms, a competitive salary in the industry, an excellent working environment, free cab service for female employees, and exposure to international trainers for world-class learning. At HCL Tech, we are committed to providing continuous opportunities for your growth and development. We aim for you to find your passion and excel in your role. We believe in transparent communication with senior-level employees, various learning and career development programs, and the chance to explore different roles within the company. We empower you to take control of your career with limitless possibilities to discover the role that best suits your skills and interests. Join us at HCL Tech, one of the fastest-growing tech companies globally, with offices in over 60 countries and a diverse workforce representing 165 nationalities. We offer a virtual-first work environment that promotes work-life integration and flexibility. Our focus is on your growth, providing learning and career development opportunities at all levels to help you uncover your unique potential.,

Hi, We are hiring experienced technical support / customer support professionals for Quality analyst role for UK shifts Experience - 1 yr & above (only from technical support / customer support background from international background only) Salary - Experience(1yr to 2yrs) - 25k take per month Experience (2yrs & above) - 28k take home per month If you are interested and your skills match the requirements, please share your updated CV to Janani(HR) - 9043685348 Work from office only Shift timings -12.30pm to 9.30pm / 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.

Role: International Non-voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Role: International Non-voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Hi, We are hiring for TECHNICAL CHAT SUPPORT SPECIALIST providing exceptional technical assistance and problem resolution through chat. What we are looking at: 1+ year of experience in a customer support role, preferably in a chat-based environment (international support preferred). Freshers donot apply Exceptional written communication skills and good verbal communication skills, with the ability to explain complex technical concepts clearly and concisely. Flexibility to work in US shift (Night shifts) with rotational week offs. Perks & Benefits: Salary – 20k per month in hand plus performance incentives Free transport facility (Home pick up and drop) -*within 25km radius If interested, please WhatsApp your updated resume to Pavithra at 7845935727, Please disregard this post if you are not interested. Job roles & Responsibilities: Provide technical support to customers via live chat, troubleshooting a wide range of issues related to our products/services. Diagnose and resolve technical problems efficiently and accurately, guiding users through solutions step-by-step. Escalate complex issues to the appropriate internal teams when necessary, ensuring a seamless customer experience. Document all customer interactions and technical solutions accurately in our CRM system. Educate customers on product features and best practices to enhance their experience. Identify trends in customer issues and provide feedback to improve product functionality and support resources. Maintain a high level of customer satisfaction through professional and empathetic communication.

JOB DESCRIPTION This role involves delivering exceptional customer service, primarily through inbound calls, addressing inquiries about healthcare policy provisions from employer-provided plans. Outbound calls are also conducted as dictated by client-specific processes. Work-Life Balance : Enjoy a 5-day work week with 2 rotational days off Global Shift Alignment: Work primarily during US business hours. Compensation & Perks: Competitive annual CTC ranging from 3 lakh to 5.5 lakhs per annum Free transportation service available for commutes within a 30km radius Education High School Diploma or equivalent required or any degree preferred. Experience We are hiring both fresher and experienced (should possess exceptionally great communication skills in English ) Skills & Knowledge Fluent in business English (written and spoken). Key Responsibilities Include : Information Delivery: Providing accurate and comprehensive benefits and claims information to customers. Query Resolution: Responding to telephone requests concerning policy coverage, claim status, and other policy-related inquiries. Research & Support: Researching and discussing options regarding various aspects of an insured's policy and provider information, such as claim status and PDP application status. System Navigation: Efficiently accessing and utilizing multiple electronic systems to provide complete and accurate responses. Claim Adjustments: Researching and executing correct procedures for sending notifications when claim adjustments are necessary. Relationship Management: Enhancing and strengthening the relationship between the customer and MetLife. Provider Interaction: Clearly understanding and responding to providers in a dynamic, fast-paced environment, while promoting MetLife's quality image. Professional Conduct: Performing all responsibilities consistently and professionally, utilizing strong verbal, interpersonal, and quality service skills. Multichannel Support: Handling inbound customer calls courteously, timely, and professionally, including managing inquiries via email and live chat. Active Listening & Problem Solving: Actively listening to customers, understanding their needs, and resolving issues effectively. Escalation Management: Escalating customer issues to appropriate staff and management for resolution as needed. First Call Resolution: Ensuring first call resolution through effective problem-solving and call handling. Process Adherence: Strictly following client program processes and performing all tasks courteously and professionally. Knowledge Utilization: Utilizing knowledge base resources and training to accurately answer customer questions. Record Keeping: Creating and maintaining accurate customer records with detailed call information. Documentation: Accurately documenting call resolutions in the appropriate systems. Financial Compliance: Strictly adhering to client processes for handling financial issues and inquiries. Confidentiality: Complying with all requirements concerning confidential and personal information. Policy Adherence: Following all required scripts, policies, and procedures. Schedule Compliance: Adhering to all attendance, work schedule, and scheduled training requirements. Rounds of Interview: HR Screening Online Assessment Manual Voice Assessment Operations Interview Please ensure that you are mentioning Job Posting on the CV when you come for the walk in interview.

Client: MNC Process: International Non-Voice Process Exp: 0 to 2 Years Role: Answer incoming calls and respond to customer emails/chats Resolve customer issues efficiently and professionally Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Client: MNC Position: AR Caller Responsibilities include calling insurance companies, following up on claims, and resolving billing issues. Willingness to work night shifts are required. Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: Top MNC Location: Across Hyd. Qualification: Ug or Above Salary: 2 to 5 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Client: MNC Process: International Non-Voice Process Exp: 0 to 2 Years Role: Answer incoming calls and respond to customer emails/chats Resolve customer issues efficiently and professionally Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

JOB DESCRIPTION This role involves delivering exceptional customer service, primarily through inbound calls, addressing inquiries about healthcare policy provisions from employer-provided plans. Outbound calls are also conducted as dictated by client-specific processes. Work-Life Balance : Enjoy a 5-day work week with 2 rotational days off Global Shift Alignment: Work primarily during US business hours. Compensation & Perks: Competitive annual CTC ranging from 5 lakh to 5.5 lakhs per annum Free transportation service available for commutes within a 30km radius Education High School Diploma or equivalent required or any degree preferred. Experience We are hiring both fresher and experienced (should possess exceptionally great communication skills in English ) Skills & Knowledge Fluent in business English (written and spoken). Key Responsibilities Include : Information Delivery: Providing accurate and comprehensive benefits and claims information to customers. Query Resolution: Responding to telephone requests concerning policy coverage, claim status, and other policy-related inquiries. Research & Support: Researching and discussing options regarding various aspects of an insured's policy and provider information, such as claim status and PDP application status. System Navigation: Efficiently accessing and utilizing multiple electronic systems to provide complete and accurate responses. Claim Adjustments: Researching and executing correct procedures for sending notifications when claim adjustments are necessary. Relationship Management: Enhancing and strengthening the relationship between the customer and MetLife. Provider Interaction: Clearly understanding and responding to providers in a dynamic, fast-paced environment, while promoting MetLife's quality image. Professional Conduct: Performing all responsibilities consistently and professionally, utilizing strong verbal, interpersonal, and quality service skills. Multichannel Support: Handling inbound customer calls courteously, timely, and professionally, including managing inquiries via email and live chat. Active Listening & Problem Solving: Actively listening to customers, understanding their needs, and resolving issues effectively. Escalation Management: Escalating customer issues to appropriate staff and management for resolution as needed. First Call Resolution: Ensuring first call resolution through effective problem-solving and call handling. Process Adherence: Strictly following client program processes and performing all tasks courteously and professionally. Knowledge Utilization: Utilizing knowledge base resources and training to accurately answer customer questions. Record Keeping: Creating and maintaining accurate customer records with detailed call information. Documentation: Accurately documenting call resolutions in the appropriate systems. Financial Compliance: Strictly adhering to client processes for handling financial issues and inquiries. Confidentiality: Complying with all requirements concerning confidential and personal information. Policy Adherence: Following all required scripts, policies, and procedures. Schedule Compliance: Adhering to all attendance, work schedule, and scheduled training requirements. Rounds of Interview: HR Screening Online Assessment Manual Voice Assessment Operations Interview Please ensure that you are mentioning Job Posting on the CV when you come for the walk in interview.

Hiring for Leading Premium Bank Voice & Non-Voice Process Location: Bangalore Max CTC: 6 LPA Shift: UK Rotational Shifts Contact: Call/WhatsApp 7829336202 / 7829336034 / 9986267393 Joiners: Immediate preferred Eligibility Criteria: Minimum 1 year of experience in international voice process is mandatory Excellent communication skills – both spoken and written Graduates preferred (Undergrads with strong experience may apply) Must be open to UK rotational shifts Roles & Responsibilities: Handle queries from High Net-Worth Individuals (HNIs) regarding banking transactions Support customers with debit and credit card issues Manage inbound & outbound queries related to KYC, AML, and compliance processes Accurately assign and process invoices as per internal protocols Deliver a high-quality customer experience while meeting SLAs and compliance standards Why Join? Work with one of the most reputed premium banks globally Attractive salary and growth opportunities Gain exposure in international banking and compliance processes Call and book your interview slots today! Available 10 AM – 6 PM (Monday to Saturday)

Greetings from Origin Recruiters We are Hiring for US Voice Process- Noida *Handle healthcare queries with care via calls *Assist US members with claims, benefits & billing *Build a career in global healthcare support! *Rotational shifts | WFO Required Candidate profile Note:- > Strong English & empathy required > Undergraduates and Graduates are welcome to apply > Salary- Upto 40K CTC+Incntvs+ Both Side cabs+ Meals HR Sneha- 9599854627 (Call/WhatsApp)

Hiring For Customer service\Sales\Collections (Only Voice Minimum 1 year experience required in voice) Unlimited Incentives Both Side Cab Faciliy/ 6k transport allowance Fixed Shifts and Fixed Saturday & Sunday off Contact- Nandni- 7291098048

Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: Top MNC Location: Across Hyd. Qualification: Ug or Above Salary: 2 to 5 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: Top MNC Location: Across Hyd. Qualification: Ug or Above Salary: 2 to 5 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Greetings from Origin Recruiters Hiring for Travel Chat Process in Noida Role:- >Handle customer issues for tracking orders via chats & Emails >Provide real-time resolutions to customer issues. Salary- Upto 30K CTC+Incntvs+ Both Side cabs+ Meals Required Candidate profile Note:- > Excellent Communication Skills > Ability to handle customer queries. > Must be comfortable with Night Shifts & WFO > UG and Grad are welcome to apply HR Sneha- 9599854627 (Call/WhatsApp)

Hiring for Patient Caller Exp - 0.7 to 6 yrs (Patient Calling Exp Must) Work location: Chennai (Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview / No WFH Contact : 8939703901 / 9384000327 -Janani

Hiring For Customer service\Sales\Collections (Only Voice Minimum 1 year experience required in voice) Unlimited Incentives Both Side Cab Faciliy/ 6k transport allowance Fixed Shifts and Fixed Saturday & Sunday off Contact- Shruti- 7303902864

Inbound Sales Process Graduation required Hiring For Customer service\ Sales\Collections (Only Voice) Minimum 1 year experience required in voice Both Side Cab Facility Rotational Shifts & Offs Contact- Harpreet-9873816537

Greetings from Origin Recruiters We are Hiring for US Voice Process- Noida Role:- >Handle customer issues for tracking orders via calls >Provide real-time resolutions to customer issues. Salary- Upto 40K CTC+Incntvs+ Both Side cabs+ Meals Required Candidate profile Note:- >Excellent Communication Skills >Ability to handle customer queries. >Undergraduates and Graduates are welcome to apply HR Neha- 7701807050 (Call/WhatsApp)

Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical