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Guest Relations Executive

Guest Relations Executive

Cushman & Wakefield

2 - 3 years

1 - 5 Lacs

mumbai

Posted:2 days ago| Platform:

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Skills Required

real estate customer service retail guest relations hospitality front desk front office management receptionist activities front office operations guest handling telephone handling front office telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Community Host will be responsible for a dedicated zone or building, acting as the first line of response for all employee questions and needs in that zone or building. This individual will also be responsible for ensuring daily space readiness, so employees can be productive without friction or challenges. The Community Host will function as the eyes and ears of the workplace - proactively identifying and solving issues before they pose a challenge to an employee.

Job Description

About the role:

Provide high touch support to employees in the workplace. This includes, providing employees with tools, support, information, and wayfinding.

Provide a warm welcome to all employees and guests, leaving them with a positive and professional first impression.

Cultivate and maintain trusted relationships with end users and cross-functional colleagues.

Act as the first line of response to user questions, troubleshoot issues and follow up as required .

Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are properly equipped and employee ready .

About you:

Minimum of 2-3 years of related work experience in real estate services, travel/hospitality, retail, customer service or a college degree

Communication Comfortable corresponding with executive level clients, and interacting with individuals at all levels

EQ Showcase exceptional emotional intelligence and empathy

Organized Detail oriented, confident, self-starter with exceptional organizational skills

Proactive Maintain a can do mentality with the ability to act with minimal information

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Cushman & Wakefield

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Chicago IL

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Guest Relations Executive