GTM Engineer

About Orbital

Join one of the fastest-growing sales AI startups: Orbital.

We’re a New York City and Hyderabad based start-up working on cutting-edge AI for go-to-market teams. With $4.5M in funding from Silicon Valley investors, we’re building a platform that uses AI agents to help sales teams sell 10x faster. Today Orbital is trusted by Fortune 100 companies like Hewlett-Packard as well as quickly growing startups like Classpass.

Orbital was originally founded in 2021 by Ani Kunaparaju and Riley Soward, who split their time between New York City and Hyderabad. We have a fun, in-person culture, free lunch and dinner, and a rapidly growing team.

About the Role

Become an AI expert and help our customers use Orbital to grow faster! We’re hiring a rockstar, forward-deployed GTM Engineer to strategize with our new customers and help them grow. You will be the one diving in with customers of all sizes and be a member of their GTM team to help them win.

What You’ll Do

You’ll work directly with our founders and team on the following:

• Onboarding: Teach our customers the ins and outs of Orbital, ensuring they see value delivered within their first 14 days.
• Build AI Workflows: Use our no-code platform to build and tune custom AI agents that help customers track custom signals.
• Strategic Partner: Help customers strategize how to best use Orbital for their sales and marketing teams.
• Customer Growth and Retention: Monitor health signals, resolve issues quickly, and build strong relationships that lead to renewals and expansion.

What We’re Looking For

• Strong Customer Communication: 4 - 7 years experience in a client or customer-facing role like consulting, sales, or customer success. Bonus points if you have experience with US-based customers.
• Hustle / Scrappiness: You’re willing to do whatever you need to do to get the job done for the customer.
• Technical Competency: You are comfortable building custom workflows for our customers using our low-code interface. Bonus points for coding experience.
• Detail-Oriented: You don’t miss details – whether it’s capturing all action items from a meeting or formatting a spreadsheet.
• Strategic Thinking: Able to put yourself in the customer’s shoes and advise them on the best way to leverage Orbital to achieve their business goals.
• Schedule: Able to partially overlap with US time-zones to make meetings with customers.

Above all, we’re looking for someone who is a quick learner and is ready to hustle to make our customers successful.

Additional Perks

• Fast-paced, high-energy startup environment
• Free lunch, dinner, and snacks
• Top-of-the-line health insurance
• Travel to offices around the world

building AI-powered solutions