About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description About us: Restroworks (formerly Posist) is a leading cloud-based enterprise restaurant technology platform, powering more than 23,000 restaurants globally. The unified cloud platform of Restroworks empowers restaurant operators to grow at scale, improve bottom-line efficiency, and deliver a consistent guest experience at all touchpoints. The Restro works platform is designed for restaurants of all formats and sizes, including Quick-Service Restaurants (QSR), Fine-Dine Restaurants, Cloud Kitchens, Fast Casual, Food Courts, and Hotel Restaurant Chains. It offers a comprehensive suite of products, including Front-of-House, Back-of-House, Kitchen Suite, Digital Ordering, Integrations, Reports, and Analytics. Renowned restaurant chains such as Taco Bell, Subway, Nando’s, Carl’s Jr, Häagen-Dazs, Arby’s, and Caribou Coffee are among the many brands using Restroworks to manage their processes, people, and places of operation. With teams across the Middle East, Asia Pacific, North America, and Latin America, the company serves leading restaurant chains in over 50 countries. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com. We have been named the Best POS software by Gartner Digital Markets. Recognized by Cap-terra, Software Advice & Getapp for excellence in 2025 Job Title: Email Marketing Specialist – B2B SaaS We’re looking for someone who can set up and manage a large-scale cold email system. This includes handling domain setup, inbox creation, warm-up, and deliverability for B2B outreach—primarily targeting the US market. Location: Delhi Full-Time in Office Role Years of experience: 1- 3 years Job Summary We’re looking for a strategic and data-driven Email Marketing Specialist to own and optimize our email marketing efforts across the B2B buyer journey. You’ll play a key role in generating demand, nurturing leads, and increasing product adoption for our SaaS platform. The ideal candidate understands the nuances of B2B buying behavior and is passionate about using email to deliver personalized, relevant, and high-converting experiences. Key Responsibilities Develop and execute targeted email campaigns that drive lead generation, nurture prospects through the funnel, and support customer engagement and retention. Build and manage automated email workflows for onboarding, lead nurturing, re-engagement, and customer lifecycle marketing. Collaborate with content, product marketing, and sales teams to align messaging and ensure email communications support key GTM initiatives. Segment audiences based on firmographics, behaviour, lifecycle stage, and engagement to ensure relevant and personalized messaging. Optimize email performance through A/B testing of subject lines, content, CTAs, and send times. Track and analyze campaign performance using metrics like open rates, CTRs, MQLs, SQLs, and pipeline influence. Ensure compliance with email best practices and data privacy regulations (e.g., GDPR, CAN-SPAM). Maintain list hygiene and continuously work to grow and enrich the email database. Leverage marketing automation tools (e.g., HubSpot, Marketo, Pardot) to manage campaigns and integrate email with CRM workflows. Requirements Bachelor’s degree in Marketing, Communications, Business, or a related field. 2+ years of email marketing experience in a B2B SaaS environment will be preferred. Hands-on experience with marketing automation platforms (HubSpot, Marketo, or similar). Deep understanding of B2B sales cycles and the SaaS funnel, from lead to customer to expansion. Strong copywriting and editing skills with a focus on clarity, conversion, and tone for a B2B audience. Proficient in analysing campaign performance and using data to inform decisions. Familiarity with CRM systems (Salesforce preferred). Familiarity with tools and configurations such as DNS settings, SPF, DKIM, DMARC, and inbox warmers Basic knowledge of HTML/CSS for email formatting is a plus. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description About the role Events such as exhibitions, trade shows, conferences, roundtables and seminars are vital marketing channels at Restroworks. The importance of this role lies in its ability to create memorable and impactful experiences for attendees, clients, and stakeholders, ultimately enhancing the company’s reputation and relationships. The event manager will be responsible for planning online and offline events, including managing the logistics, guest coordination, managing registrations and communications throughout the events. Stakeholders: Key stakeholders for an Event Manager include internal teams, external vendors, clients, and attendees. This role sits at the intersection of various departments and is pivotal in ensuring effective communication and coordination. Expected outcome: This role is measured through various KPIs, such as a) delivering the desired number of roundtables and meetups, b) event attendance, c) client/ attendee feedback. Requirements Responsibilities Lead planning and execution of our monthly flagship events, including Customer Meet Roundtables, Industry Leaders’ Dinners, and Tech Roundtables across India, UAE, Saudi Arabia and eventually in US. Manage end-to-end event curation, from list preparation and speaker invites to venue booking and post-event engagement. Curate panels, guest speakers, and keynote addresses for conferences. Build relationships with event vendors and manage projects end-to-end to ensure the timely completion of all pre- and post-event tasks. Oversee production and timely communication of technical requirements for exhibitors, including space needs and booth fabrication. Ensure delivery and fulfillment of all marketing materials at the event venue, such as brochures, media kits, bags, and branded giveaways. Manage onsite operations, including coordination of staff and contractors. Track event finances, including check requests, invoicing, and reporting. Skills Required Proficient in event software, registration tools, budgeting systems, CRMs, and virtual event tech like Zoom webinars Education: Bachelor’s in event management, hospitality, marketing, or a related field; certifications are a plus. Experience: 3–5 years in corporate event planning; large-scale event experience preferred. Soft Skills: Strong communication, problem-solving, adaptability, leadership, and customer focus. Industry Knowledge: Familiar with event trends, regulations, and aligning events with business goals. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description About us: Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description: Developing trust relationships with a portfolio of major clients. Acquiring a thorough understanding of key customer requirements and expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Should serve as a link of communication between key customers and internal teams. Delivering service and support to clients using phone, via remote connection or over the email and operating as the lead point of contact for any and all matters specific to customers. Playing an integral part in generating new sales that will turn into long-lasting relationships Responsibilities: Develop a solid and trusting relationship between major key clients and company Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery Operate as a key customer advocate – develop and maintain strong relationships with customers with the goal of best in class customer success Coordinate with clients and decision makers to ensure timely contract and subscription renewals Strategic planning to improve client results Very good and hands on with Upselling and cross selling as that is one of the major KPIs with us for this role. Educate prospects and clients about Restroworks products and services through presentations and product demonstrations Negotiating contracts with clients and establishing timeline of performance Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Expanding relationships and bringing in new clients He Should be working in a product-based company where he understands the bugging issues from the product side and can coordinate will with the product team to fix them. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description We’re looking for a detail-obsessed professional to help build and maintain the engine that powers our outbound sales efforts. In this role, you’ll play a critical part in uncovering high-quality B2B contacts that align with our target customer profile. If you're someone who can spot the right prospect in seconds, thrives on data accuracy, and knows how to hunt down and validate corporate emails, you'll be at the core of our pipeline strategy. Your work will directly impact our ability to connect with the right decision-makers and drive growth. Responsibilities Prospect Discovery & Validation Build targeted B2B lists via LinkedIn Sales Navigator, Apollo, Lusha, etc. Quickly assess whether a prospect fits our ideal customer profile. Email Sourcing & Verification Use multiple methods and tools to find contact details Verify deliverability so our outreach stays out of spam. Data Management Maintain 100%-accurate CRM/Clay tables: tagging, segmenting, flagging for follow-up. Process Improvement Propose tweaks to speed up research or boost data accuracy. Report weekly on volume & quality start with a KPI like 200 validated leads/week. Requirements 6 months to 2 years in B2B research, lead gen, or data-validation. Hands-on experience with LinkedIn Sales Navigator or any email-sourcing/verification tools. Strong business-model intuition to recognize a SaaS prospect immediately. Proficiency in Excel/Google Sheets (VLOOKUP, filters, basic formulas). Obsessive attention to detail and clear, concise communication in English. Familiarity with Clay.com or other outreach-automation platforms. Prior exposure to outbound sales workflows in a SaaS or staffing context. Benefits Get your hands on one of the best restaurant SaaS products Work with 20,000+ happy brands in 50 countries Be a part of a small & friendly team of marketers Open and transparent work culture check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description We are looking for a skilled Product Documentation Specialist to own and drive documentation efforts across our suite of products. The ideal candidate will collaborate with Product Managers, QA, Developers, Designers, and Business Analysts to translate complex features into simple, user-friendly documentation for both internal and external stakeholders. Responsibilities Create, maintain, and update product documentation including: User guides Setup/configuration manuals Feature-level documentation FAQs and troubleshooting articles Work closely with Product, Engineering, QA, and Support teams to gather information and understand product functionality Ensure consistency in voice, formatting, and terminology across all documents Create internal documentation to assist onboarding of new team members and cross-functional teams (Sales, Support, QA, etc.) Track documentation versioning and manage updates with every release cycle Create release notes for major and minor product releases Suggest and improve the structure and delivery of help content (videos, tooltips, diagrams, etc.) Audit existing documentation and eliminate redundancy or outdated content Requirements Skills & Qualifications: 2–5 years of experience in Technical Writing or Product Documentation Strong command over written English with attention to clarity, tone, and detail Proven ability to understand complex product features and explain them in simple terms Experience working with tools like Confluence, Notion, Google Docs, Markdown editors, Ability to manage multiple documentation tasks in a fast-paced environment Experience collaborating with cross-functional teams (Product, QA, Dev, Support) Preferred Qualifications Experience documenting SaaS or enterprise software platforms Exposure to POS, ERP, or restaurant-tech domain is a plus Familiarity with tools like Figma, Swagger, or Postman for API documentation Understanding of Agile/Scrum product development cycles Benefits Why Join Us: Be part of a growing product team shaping the future of restaurant technology Work with a passionate, innovative team solving real-world business problems Opportunity to take ownership of the documentation lifecycle and influence process improvements check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">

About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description As a content writer, you will be a key member in all content development initiatives to deliver great content for our business users, prospects, partners and team members. This role requires a content-first mindset: understanding what the audience wants for and optimizing the conversion path. Responsibilities Collaborate with the marketing team to develop original, top-tier content aimed at engaging, educating, and inspiring CXOs (including IT Heads, Operations, Finance, and CEOs) within enterprise-level restaurant chains Demonstrate exceptional writing abilities, strategic and research-oriented approach, and a proactive attitude. Thrive on delving deep into subjects and presenting them in a captivating manner tailored for B2B tech purchasers Produce in-depth research reports, case studies, content for webpages, blog articles, newsletters, comprehensive white papers, and captivating solution video scripts Ensure all content undergoes thorough proofreading, reviewing, and editing to uphold grammatical precision and technical accuracy before final delivery and publication Must understand SEO to drive relevant traffic to our website. Implement SEO/SEM best practices across all written web content Publish content on website and blogs through CMS platforms like WordPress Requirements Bachelor's degree in communications, marketing, English, journalism, or related field Someone who has experienced a scale of 100k to 1mn unique visitors/ subscribers Proven content writing or copywriting experience Working knowledge of content management systems like WordPress is a must Proficient in all MS and Google applications The ability to work in a fast-paced environment The ability to handle multiple projects concurrently check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">

About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description We are seeking a results-oriented IT administrator to manage our company's computer infrastructure and supervise our IT department. Person will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers. To ensure success as an IT administrator, one should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures. IT Administrator Responsibilities Upgrading, installing and configuring new hardware and software to meet company objectives. Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Designing and implementing efficient end-user feedback and error reporting systems. Supervising and mentoring IT department employees, as well as providing IT support. Keeping up to date with advancements and best practices in IT administration. Provide technical support to employees and resolve IT-related queries. Requirements Requirements Bachelor's degree in computer science, information technology, information systems, or similar. At least 1-3 years' experience in a similar role. Extensive experience with IT systems, networks, and related technologies. Should be well versed in handling windows, IOS based devices and applications and should have handled Window based laptops and MacBooks. Solid knowledge of best practices in IT administration and system security. Exceptional leadership, organizational, and time management skills. Strong analytical and problem-solving skills. Excellent interpersonal and communication skills. Benefits Benefits Get your hands on one of the best restaurant SaaS products Work with 18,000+ happy brands in 50 countries Be part of a small & friendly team of marketers Open and transparent work culture check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">

About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description The primary task of the quality analyst is quality monitoring (customer interactions – call/email) and providing actionable insight for corrective action. Through call monitoring, a QA analyst will gather information to help improve employee performance in various departments. An evaluation form will be used to capture the information accurately and document the interaction. Employees need to be regularly trained on quality policies and procedures. There are two approaches to the training, as a group or individually. To be successful as a Quality Analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities. Requirements Responsible for managing team performance with specific quality standards. Constant evaluation and documentation of performance through call monitoring, and assessing them based on predefined evaluation forms. Should demonstrate strong attention to detail and have analytical and problem-solving abilities. Training, motivating, coaching, and correcting employees to ensure that standards are met. A desire to help others achieve their best. Ensure ongoing compliance with quality and company standards. Ideal Candidate Excellent communication skills are mandatory, both written and verbal. Good presentation skills along with knowledge of training. Strong computer skills, knowledge of Microsoft Office – Word, Excel & PowerPoint. Average Typing Speed for efficiency with documentation processes. Ability to create content for training programs. Passion for Customer Centricity – from past experience. Minimum Qualifications Technical knowledge with Windows and computer hardware troubleshooting. Experience as a Customer Service Representative – 1 – 1.5 Years(optional) Experience as a Quality Analyst/Quality Coach – 0.5 years + check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">