Job Title –
Manager – Public Services - Data & AI
Level :
09 Consultant
Location:
Bengaluru / Gurugram/Mumbai
Must have skills:
- Data & AI / GenAI Strategy development and deployment and large-scale transformation roadmaps for global public sector clients
- Experience in collaborating with Data & AI / GenAI teams for data fluency and delivering for product/solutions roadmap (including Data Scientists / AI Engineers / Responsible AI practitioners
- Designing and implementing public sector digital platforms and citizen experience solutions aligned with Data & AI / GenAI strategy of public sector clients
- Experience with Data & AI / GenAI Strategy design, solutions, benchmarking, best practices, and implementation
- Experience with key data providers (such as Snowflake, Databricks, AWS Sagemaker/Bedrock, GCP AI Platform/Vertex AI, and Azure)
- Experience with GenAI frameworks and approach for deployment and an understanding of model development, deployment, optimization, evaluation
- Experience with solutions involving Supervised / Unsupervised Learning, Deep Learning Applications, Reinforcement Learning, Model Interpretability, and Model Explainability Techniques
- Experience with solutions involving Content Generation, Language Translation and Localization, Chatbot Development, Text Summarization and Analysis, Multimodal Content Creation
Good to have skills:
- Knowledge & experience in Public Sector verticals including Social Services, Healthcare, Education, Postal Services, Revenue, Border, Defense or related sectors in the Private Sector
- Creation of Strategic Vision & Roadmap, Data Readiness & Maturity Assessments, Value Assessments, Use-Case Prioritization plans, Ethics/Policy/Governance POVs, Targeting Operating Model & Design, Blueprinting & Solution Architecture, Change Management & Training Plans, Costing for AI deployment & model training/applications
- Policy formulation and regulatory compliance for Data & AI / GenAI.
Job Summary:
The Accenture Public Services Strategy team is seeking a highly skilled and innovative Public Sector Strategy Manager. This role is pivotal in driving the Data & AI / GenAI agenda, enhancing data infrastructure, and developing Data & AI / GenAI solutions to improve public services. The ideal candidate will have a background in digital government initiatives with a sectoral/functional focus, and a passion for public service.
Roles & Responsibilities:
Public Sector Data & AI / Gen AI Strategy
- Develop and implement a comprehensive Data & AI / GenAI strategy aligned with governmental objectives and public sector needs.
- Designing and implementing Data Platforms / AI Platforms, personalization frameworks and customer experience solutions
- Identify and leverage emerging Data & AI / GenAI technologies to enhance digital service delivery and citizen engagement
- Conversant with product backlogs, user requirement gathering, developing user personas, service journey, wireframes, UI/UX etc. with a sector/functional focus
- Promote Data & AI / GenAI literacy and culture within the organization and across public services.
- Measure and report on the effectiveness of Data & AI / GenAI initiatives and suggest improvements.
Professional & Technical Skills:
- Data & AI / GenAI Strategy Design and Implementation
- Digital Product Strategy
- Data & AI / GenAI Solutions
- Data & AI / GenAI Frameworks for deployment
- Data & AI / GenAI Benchmarking, best practices, and implementation
- Operating Model Design
- Creation of Strategic Vision & Roadmap
- Data Readiness & Maturity Assessments
- Value Assessments
- Use-Case Prioritization plans
- Targeting Operating Model & Design
- Blueprinting & Solution Architecture
- Change Management & Training Plans
- Cost Analysis for AI deployment & model training/applications
About Our Company | Accenture