GM - AI Vertical

Job Summary

As a GM AI Vertical, you’ll own one of our AI business verticals end-to-end. You will lead a team of AI Agent Product Managers, Forward Deployed Engineers, Business Analysts, and Enterprise Sales Managers to acquire, onboard and scale mission-critical voice AI campaigns for India’s largest consumer enterprises. This role is the intersection of strategy & execution across sales, operations and customer success.

We are already India’s largest-scale player in our market, with the strongest product, and the opportunity ahead is clear: it’s time to accelerate a decisive land grab. If you’re excited about building at the frontier of AI and market leadership, this is your playground.

Responsibilities

• Own the P&L for your AI vertical

  end-to-end including growing revenue (new & existing) and improving gross and contribution margins.

• Lead the whole customer lifecycle

  from sales → onboarding → stabilization → upsell/cross-sell with your team.

• Steer deployment of SquadStack’s Voice AI Agents

  for the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged.

• Engage deeply with customers

  , from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes.

• Act as a trusted partner to VP and C-level executives

  , guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience.

• Run high-velocity feedback loops

  into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale.

• Be a builder at heart

  , diving deep into complex problems, crafting elegant AI-driven solutions, and scaling them into millions of consumer interactions every month.

Requirements

• 6+ years of relevant experience in AI Implementation, Product Management, P&L Ownership (Sales, Operations, Customer Success), Strategy Consulting, ideally in AI-native companies or adjacent domains.
• Strong technical acumen with the ability to understand and shape the design of large AI agent deployments
• Excellent communication and relationship-building skills, comfortable engaging with executive stakeholders.
• Ability to thrive in fast-moving, ambiguous environments where you help shape solutions as much as you deliver them.
• (Preferred) Background in Computer Science, Engineering, or equivalent technical experience.

Logistics

• Compensation:

  Competitive!

• Joining

  : ASAP!

• Location

  : Noida/Goa

Why should you consider us seriously?

• We believe that long-term, people over product and profits, prioritize culture over everything else.
• We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)
• Freedom and Responsibility 🦅
• Entrepreneurial Team 💪
• Exponential Growth 📈
• Healthcare (Physical & Mental Wellness) 😌

Please Note:

SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status