P&L Lead - (Education, Heatlh &Travel)

Job Description

SquadStack is on a mission to transform the $450B global customer experience market. We’re building an AI-native, vertically integrated platform that combines AI agents, human agents, software and deep workflow orchestration to deliver sales & cx services-as-software at scale. Our AI-led Services-as-Software approach helps top enterprises scale customer experience and accelerate revenue. If you’re excited about building a business at the frontier of AI—this is your playground. The Opportunity We are seeking a strategic, entrepreneurial P&L Lead to spearhead our rapidly growing EdTech vertical , scaling it into a ₹2000 Cr business over the next 3 years. You’ll own growth at the intersection of education, technology, and AI—solving critical business challenges for some of India’s most exciting consumer brands. If you’re a proven sales & operations leader who thrives at scale, has a deep understanding of EdTech enterprise dynamics, and has successfully built high-performing teams, this is your chance to create extraordinary impact. Where you'll be doing Own the EdTech P&L: Full responsibility for revenue, profitability, customer retention, and sustainable growth—driving the vertical toward a ₹2000 Cr vision. Scale EdTech Operations: Build and optimize large-scale telesales, onboarding, and success operations, driven by clear, measurable outcomes. Enterprise Sales Leadership: Lead enterprise sale, pipeline building, closing large strategic deals, expanding key accounts. Drive Strategic Revenue Growth: Deepen client relationships, cross-sell solutions, and proactively identify opportunities within the EdTech ecosystem. Build & Lead Exceptional Teams: Recruit, mentor, and retain top talent, nurturing a high-performance culture and robust retention systems. Leverage Technology & AI: Partner with Product & Tech teams to enhance automation, monitor success metrics, and run data-driven experiments. Strategic Org Leadership: Define strategy, org design, incentive structures, KPIs, and execution frameworks to deliver growth and operational excellence. Cross-Functional Collaboration: Align closely with Delivery, Tech, and Marketing teams, ensuring seamless execution, clarity of goals, and exceptional client outcomes. Who You Are Proven Leader: 6-10 years of experience in enterprise sales, telesales, operations, or customer success within the EdTech sector, with at least 3 years directly owning substantial revenue (₹100 Cr+ annually). Revenue Driver: Demonstrable success in achieving aggressive revenue goals with a history of scaling complex enterprise accounts. Team Builder: Track record of hiring, mentoring, and scaling large inside-sales teams across roles with robust performance and retention metrics. Operational Excellence: Deep experience in managing processes, SLAs, productivity metrics, and operational rigor at scale. Tech-Forward Mindset: Familiarity with leveraging AI-driven solutions, running data-driven experiments, and managing scalable remote operations. Entrepreneurial Hustler: Strategic yet hands-on, data-driven, resilient under pressure, and empathetic leader. Logistics Compensation : Competitive! Location : Noida (WFO) Joining : ASAP! Why should you consider us seriously? We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews. We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.) Freedom and Responsibility 🦅 Entrepreneurial Team 💪 Exponential Growth 📈 Healthcare (Physical & Mental Wellness) 😌 Please Note: SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status Show more Show less