- Future State Optimization in driving continuous benefits, focusing on full integration into R2P Design and by accelerating E2E capability creation.
- Provide leadership and guidance to the R2P CoE team leads, fostering a high-performance culture that emphasizes accountability, collaboration, and continuous improvement
- Build and maintain strong relationships with internal/external stakeholders, including Global R2P GCC leadership, to ensure that operational support initiatives meet the R2P business needs
- Work closely with R2P Service delivery leads, ensuring consistency of service, fostering sharing of best practices between sectors and driving towards global harmonized processes and ways of working
Scope
- Global R2P covering all markets supported by all GCCs
Responsibilities
StrategicOversight of Operations
- Define the vision and strategic direction for R2P Operations & Support Center of Excellence .
- Establish and oversee governance of R2P CoE to effectively support and enable both internal & external users on PepsiCo s R2P processes and systems.
- Drive operational excellence leading global R2P CoE teams including: Governance, Reporting & Analytics, User Enablement, Supplier Enablement, Supplier Master Data Management, Help Desk, R2P Knowledge Management, R2P Technology Management .
- Coordinate with R2P Process Owners to drive initiatives with the broader Global R2P operational objectives and the organizations strategy.
Leadership & Organizational Development
- Foster a culture of leadership development through training and mentorship opportunities for team leads across R2P support services.
- Encourage collaboration and knowledge sharing among operational teams to enhance skills and capabilities specific to R2P processes and best practices.
- Serve as escalation point and facilitate decision-making processes for R2P CoE operations.
Stakeholder Partnership
- Build and manage relationships with Global R2P Global Capability Center (GCC) leadership , regional center leads , and across functions (such as Global Procurement, Data Management Office , Controls ).
- Engage with cross-functional stakeholders to gather feedback on supplier, user, and content enablement efforts, ensuring their objectives are met.
- Manage integration points across R2P CoE teams and R2P internal/external stakeholders, including R2P GCC Delivery Leads and R2P Digital Enablement teams .
Continuous Improvement
- Oversee the governance and implementation of process/ procedures/ system enhancements in collaboration with R2P CoE team leads.
- Drive service quality and continuous improvement initiatives across R2P CoEs to drive efficiency and effectiveness supporting R2P Operation s while addressing R2P internal and external stakeholder needs
- Drive the digital agenda by ensuring that automation, standardization and simplification are implemented across R2P CoEs
- Design, implement, and maintain process improvement initiatives to simplify ways of working, minimize redundancy and manual repetitive tasks and manage more effectively our resources (time, peoples, budget, tools).
- Transformational mindset and work with the entire organization for change management, technology deployment and process control.
Performance Measurement and Reporting
- Design and drive common Performance Management & Reporting framework for R2P to ensure consistent SLA and KPI reporting across the entire function.
- P resent data insights, findings , and recommendations to R2P GCC leadership and function al stakeholders to improve operational efficiency, value leakage reduction, and mitigate risk.
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Qualifications
- Minimum 1 5 years of experience in Requisition-to-Pay (R2P) or adjacent business process within procurement domain [track record in procurement function is a must]
- Deep understanding of requisition-to-pay processes in ERP systems and procurement software (e.g., SerivceNOW , SAP, Ariba)
- Experience leading global shared services and global business services (GBS) teams
- Familiarity with regulatory / compliance requirements within Procurement operations
- Proven track-record of working in a global, matrixed organization with cross-functional teams
- Excellent written and verbal communication skills
- Strong cross-functional project leadership skills and stakeholder management experience
- Interpersonal skills to build relationships with cross-functional partners
- D ata driven, r esults oriented , and transformational strategic mindset
- Minimum 1 5 years of experience in Requisition-to-Pay (R2P) or adjacent business process within procurement domain [track record in procurement function is a must]
- Deep understanding of requisition-to-pay processes in ERP systems and procurement software (e.g., SerivceNOW , SAP, Ariba)
- Experience leading global shared services and global business services (GBS) teams
- Familiarity with regulatory / compliance requirements within Procurement operations
- Proven track-record of working in a global, matrixed organization with cross-functional teams
- Excellent written and verbal communication skills
- Strong cross-functional project leadership skills and stakeholder management experience
- Interpersonal skills to build relationships with cross-functional partners
- D ata driven, r esults oriented , and transformational strategic mindset
StrategicOversight of Operations
- Define the vision and strategic direction for R2P Operations & Support Center of Excellence .
- Establish and oversee governance of R2P CoE to effectively support and enable both internal & external users on PepsiCo s R2P processes and systems.
- Drive operational excellence leading global R2P CoE teams including: Governance, Reporting & Analytics, User Enablement, Supplier Enablement, Supplier Master Data Management, Help Desk, R2P Knowledge Management, R2P Technology Management .
- Coordinate with R2P Process Owners to drive initiatives with the broader Global R2P operational objectives and the organizations strategy.
Leadership & Organizational Development
- Foster a culture of leadership development through training and mentorship opportunities for team leads across R2P support services.
- Encourage collaboration and knowledge sharing among operational teams to enhance skills and capabilities specific to R2P processes and best practices.
- Serve as escalation point and facilitate decision-making processes for R2P CoE operations.
Stakeholder Partnership
- Build and manage relationships with Global R2P Global Capability Center (GCC) leadership , regional center leads , and across functions (such as Global Procurement, Data Management Office , Controls ).
- Engage with cross-functional stakeholders to gather feedback on supplier, user, and content enablement efforts, ensuring their objectives are met.
- Manage integration points across R2P CoE teams and R2P internal/external stakeholders, including R2P GCC Delivery Leads and R2P Digital Enablement teams .
Continuous Improvement
- Oversee the governance and implementation of process/ procedures/ system enhancements in collaboration with R2P CoE team leads.
- Drive service quality and continuous improvement initiatives across R2P CoEs to drive efficiency and effectiveness supporting R2P Operation s while addressing R2P internal and external stakeholder needs
- Drive the digital agenda by ensuring that automation, standardization and simplification are implemented across R2P CoEs
- Design, implement, and maintain process improvement initiatives to simplify ways of working, minimize redundancy and manual repetitive tasks and manage more effectively our resources (time, peoples, budget, tools).
- Transformational mindset and work with the entire organization for change management, technology deployment and process control.
Performance Measurement and Reporting
- Design and drive common Performance Management & Reporting framework for R2P to ensure consistent SLA and KPI reporting across the entire function.
- P resent data insights, findings , and recommendations to R2P GCC leadership and function al stakeholders to improve operational efficiency, value leakage reduction, and mitigate risk.
