Global Product Serviceability Manager (f/m/d)

The opportunity

How You´ll Make An Impact

• Owner of the global installation, commissioning and maintenance manuals. By steering these documents, you ensure that the on-site activities are instructed to match the needs of the products.
• Shape the training of the service personnel to match the need of the product. For this you own the global training material and certification requirements for service personnel.
• Define and manage audit programs for training centers and field sites
• Establish qualification criteria for contractors
• Define the minimum service scope for each product, ensuring to meet service continuity requirements
• Define certification rules and customer training content
• Release maintenance manuals and training documents
• Provide product service-related input for product management
  

Your background

• Bachelor’s or master’s degree in electrical engineering or related areas
• Proven experience in installation, commissioning, or maintenance of switchgear
• Strong knowledge in high-voltage switchgears.
• Experience in document management and process definition
• Excellent communication and coordination skills across global teams
• Ability to define and implement structured processes and documentation
• Excellent English language skills, other languages are a plus
  

More About Us

• You will do enriching work, as part of a dynamic, passionate, and collaborative team which is committed to innovation and continuous improvement
• You will be stretched, encouraged, and supported to grow – we pride ourselves on providing strong learning and development opportunities
• We offer an environment that fosters collaboration, connection, and diversity of thought
• Our culture is one of a kind: Come as you are and bring your unique attributes, passion and drive to Hitachi Energy, contributing to making us ‘the place to be’ and to our purpose of advancing a sustainable energy future for all
• Flexible working, including hybrid/remote working opportunities
• A competitive compensation and benefits package