Global Lead, HCM Platforms & Services

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.

Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.

Join us as a Founder of our ‘new’ Sandoz!

Job Purpose:

The Global Lead of HCM Platforms & Services is tasked with steering the strategic direction, governance, and operational excellence of HCM platforms and applications for Sandoz globally. This role emphasizes enhancing platforms and applications integration and optimization to streamline organizational processes and foster digital transformation. The incumbent is responsible for overseeing teams, managing vendor relationships, and aligning platforms and applications solutions with the organization's overall objectives and industry standards. This position demands strong leadership, a forward-thinking strategy and the ability to address complex challenges while promoting growth and innovation.

Major Accountabilities

• Develop and implement HCM platforms and applications strategy in partnership with Stakeholder success teams, aligning with organizational goals and industry standards.
• Manage governance and operations of HCM platforms and applications across regions and departments.
• Lead a team to deliver high-quality HCM platforms and applications services and support.
• Oversee the integration and optimization of HCM platforms and applications to enhance business processes and operational efficiency.
• Maintain strong vendor relationships to ensure the delivery of high-quality solutions and services.
• Comply with regulations and standards, and best practices.
• Drive continuous improvement and innovation to support digital transformation and growth.
• Develop and track key performance indicators to measure platforms and applications success.
• Engage with internal stakeholders to gather requirements, provide updates, and ensure solutions meet business needs.
• Identify and mitigate risks associated with platforms and applications operations and implementations.
• Provide leadership on projects, ensuring timely delivery.
• Leverage platforms technologies for digital transformation and process optimization.
• Manage budgets and resources for cost-effective solutions and maximum value.

Key Performance Indicators

• Platforms and applications uptime and availability
• Rate of successful project completions
• Percentage of business processes integrated with platforms and applications
• Cost-saving measures implemented through initiatives
• User satisfaction and adoption rates
• Compliance with regulatory and best practice standards
• Return on investment (ROI) from platforms and applications solutions
• Efficiency improvements in business operations
• Resolution time for platforms and applications related issues
• Training and development effectiveness for platforms and applications users

Ideal Background

Education

• Bachelor’s degree in Computer Science, Information Technology Business Administration, or related field; (Master’s degree is preferred)

• Expert knowledge and experience in key HCM products (e.g. Workday, HrCORE, LMS) and in the implementation and operations of those.

• Certification in project management methods (Agile, ITIL, Prince 2, PMI) is a plus.
• Certification in Workday products is a plus.
• Experience with Agile/DevOps methodologies; Certification is a plus

Languages

• Fluent English required (oral and written)

Experience and Skills

• 10+ years of experience in project delivery and/or application management or IT services within a multinational organization. Key skills include strategic planning, financial acumen, and team leadership.

• Experience in designing and operating HCM Center of Excellences etc. highly desirable

• Excellent leadership, communication, and collaboration skills.

• Effective communication and stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to translate business needs into data and system requirements.
• Strong leadership and team-building skills, with a focus on developing talent and fostering a collaborative team culture.
• Proven ability to work effectively in a fast-paced, dynamic environment and drive change and innovation.
• Experience in managing global projects and working in diverse cultural environments.
• Proficiency in using advanced software tools and platforms relevant to the job.
• Experience with ITIL frameworks and other service management methodologies.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!

The future is ours to shape!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)

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