General Manager

Sterling Holidays

6 - 11 years

15 - 20 Lacs

ooty

Posted:13 hours ago| Platform:

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Skills Required

strategic planning conflict resolution customer service communication change management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Develop and implement strategic plans to achieve business objectives and drive revenue growth.
Lead, motivate, and manage a team of professionals to ensure excellent customer service and operational efficiency.
Analyze market trends, competitor activity, and customer feedback to identify opportunities for improvement.
Foster strong relationships with stakeholders, including suppliers, partners, and customers.
Oversee budgeting, forecasting, and financial reporting to ensure effective resource allocation.
Implement quality control measures to maintain high standards of service and product quality.

Job Requirements

Strong leadership, communication, and interpersonal skills.
Ability to analyze complex data sets and make informed decisions to drive business outcomes.
Excellent problem-solving and conflict resolution skills.
Experience with change management and organizational development initiatives.
Strong understanding of customer service principles and practices.

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