General Manager

Royal Enfield PGS Motors is seeking an experienced and dynamic General Manager to lead and oversee day-to-day operations of our showroom in Puri. The ideal candidate should be results-driven, tech-savvy, and capable of managing both Sales and Service teams.

Qualifications

• MBA in Business Administration (required)
• 3–5 years of experience in a similar managerial role (required)
• Strong computer skills and knowledge of showroom software
• Excellent leadership, communication, and problem-solving skills

Key Responsibilities

• Manage and supervise daily showroom operations – Sales, Service, and Administration
• Monitor performance of sales and service teams and guide them to meet targets
• Coordinate between departments to ensure smooth workflow and customer handling
• Plan and execute sales strategies, promotional events, and marketing activities
• Handle customer escalations professionally and ensure issue resolution
• Maintain and review showroom stock, inventory, and order levels
• Prepare and analyze monthly performance reports, sales data
• Ensure all standard operating procedures (SOPs) are followed
• Oversee employee training, discipline, and performance reviews
• Build and maintain strong customer relationships for long-term retention
• Ensure compliance with brand guidelines and showroom standards
• Monitor cost control, budgeting, and expense management
• Ensure a clean, organized, and customer-friendly showroom environment

Job Type: Full-time

Pay: ₹350,000.00 - ₹360,000.00 per year

Application Question(s):

• Do you have 3–5 years of experience in a managerial role at a showroom?
• Have you ever handled customer complaints or escalations directly?
• Can you manage both Sales and Service teams and ensure coordination between departments?

Work Location: In person