General Manager Resort

Position Overview

We are seeking a highly motivated, dynamic and experienced General Manager to lead and oversee all operations and ensure our guests enjoy exceptional service, comfort, and hospitality. The ideal candidate will be passionate about hospitality management, possess strong leadership skills, and demonstrate a hands-on approach to daily operations. This role requires strategic thinking, operational excellence, and the ability to inspire a diverse team to achieve outstanding results.

Key Responsibilities

Operational Leadership:

· Oversee all aspects of daily hotel and resort operations, including front office, housekeeping, food & beverage, maintenance, spa, and recreation.

· Ensure smooth coordination between departments to provide guests with a seamless and memorable experience.

· Maintain brand standards, property presentation, and service excellence.

Financial & Strategic Management:

· Develop, implement, and monitor budgets, financial forecasts, and cost-control measures.

· Maximize profitability through efficient operations, revenue management, and occupancy optimization.

· Analyze business performance metrics and implement strategies to achieve financial goals.

Guest Experience:

· Ensure the highest levels of guest satisfaction through attentive service and personalized experiences.

· Manage guest relations, handle complaints professionally, and maintain a strong reputation for quality and hospitality.

· Oversee online reputation and coordinate with marketing to strengthen brand presence.

Human Resources & Team Development:

· Lead, mentor, and motivate department heads and staff to achieve operational goals.

· Oversee recruitment, training, performance evaluations, and employee engagement.

· Foster a positive, inclusive, and service-oriented culture among all employees.

Sales & Marketing:

· Collaborate with sales and marketing teams to drive occupancy, revenue, and brand recognition.

· Develop partnerships, promotions, and local community relations to attract guests.

· Monitor market trends and competitor activities to identify business opportunities.

Compliance & Safety:

· Ensure compliance with all local regulations, safety protocols, and company policies.

· Oversee maintenance and sustainability initiatives to preserve property standards.

Qualifications

· Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred).

· Minimum 3–5 years of progressive management experience in hotel or resort operations, with at least 1 - 2 years in a General Manager or Executive role.

· Proven track record in achieving operational, financial, and service excellence goals.

· Strong leadership, decision-making, and organizational skills.

· Excellent interpersonal and communication abilities.

· Ability to work flexible hours, including weekends and holidays, as needed.

Compensation & Benefits

· Competitive salary and performance-based bonuses

· Accommodation and meals (if applicable)

· Health insurance and other benefits

· Professional development and training opportunities

Interested candidates should send their resume, on mail id or call on 8591995391

Job Type: Full-time

Pay: ₹900,000.00 - ₹1,500,000.00 per year

Ability to commute/relocate:

• Rajsamand, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Experience:

• progressive management: 2 years (Required)

Language:

• Hindi, English, Gujrati (Required)

Location:

• Rajsamand, Rajasthan (Preferred)

Work Location: In person