General Manager Operations

Job Title: GM/ AVP / DVP– Operations for AP and TG

Location:

Reports to:

Team – Zonal Managers, Cluster Managers and Branch Managers

Job Summary:

The General Manager – Operations will oversee and lead all operational functions across diagnostic centers to support services to ensure seamless, high-quality, and efficient service delivery.

Experience:

Key Responsibilities:

• Operations Management
• Audit & Compliance Management
• Resource Management and Development
• Drive Consistent Service Quality
• Customer complaint and Feedback management
• Improving Region ratings

Competencies

• Experience in handling the Diagnostic / hospital operations
• Exceptional written and verbal communication skills
• Able to work independently in a dynamic environment of change, challenge and multiple deadlines and priorities, high attention to detail.
• Strong Time Management skills and the ability to consistently prioritize and reprioritize

This role requires travel within Hyderabad, AP and TS.