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Description
Profile: GM- Ops (Network Solutioning) Experience: 8+years Location: Gurugram Role Overview As the General Manager- Network Solutioning, you will be responsible for designing, implementing, and managing logistics solutions that meet client requirements while optimizing vendor networks and maintaining profitability. This role is crucial for aligning our logistics capabilities with client expectations, ensuring a smooth transition during hypercare, and maximizing operational efficiency and cost-effectiveness. Key Responsibilities Solution Design and Vendor Mapping: Develop logistics solutions for key accounts by mapping the most efficient vendors in the network to specific account requirements. Design operational frameworks that leverage cross-utilization of Pidge’s vendor network to ensure optimal coverage and utilization. Commercials Creation and Negotiation: Create customized commercial proposals for each account, aligning costs, revenue targets, and profitability. Collaborate with Sales,and Operations teams to finalize competitive pricing structures and contract terms for new accounts. Due Diligence and Field Assessment: Conduct on-ground due diligence to verify the readiness, capacity, and quality of vendors mapped for new accounts. Work closely with vendors and internal teams to address any logistical, operational, or compliance issues that may impact client satisfaction. Hypercare Management: Lead the hypercare phase for new accounts, providing hands-on support and close monitoring to ensure a smooth onboarding and operational transition. Coordinate with cross-functional teams to proactively address any challenges, ensuring full client satisfaction during the critical early stages of implementation. Continuous Optimization and Feedback Loop: Implement a feedback loop with clients and internal teams to refine solutions, improve vendor performance, and optimize resource allocation. Use data-driven insights to adjust logistics solutions, enhancing efficiency and service levels over time. Qualifications Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field; MBA preferred. 8+ years of experience in logistics, network operations, or solution design Proven experience in vendor mapping, solution creation, and commercial negotiations. Strong understanding of financial metrics and profit management within logistics or supply chain environments. Excellent organizational and project management skills, with a focus on process improvement and cross-functional collaboration. Apply Now at aditi.kesharwani@pidge.in Show more Show less
