General Manager Operations

Job Description

Job Title : General Manager – Hotel Operations Location : Chennai (Multiple Properties) Company : Naksha Tree Hotels Accommodation : Provided by the company Experience : Minimum 8–15 years in Hotel Operations Salary : Attractive salary for suitable and experienced candidates About the Role Naksha Tree Hotels is looking for a seasoned and hands-on General Manager – Hotel Operations to oversee day-to-day operations, ensure excellent guest service standards, manage staff performance, and maintain profitability across our properties in Chennai. This is a leadership role for someone passionate about hospitality, people management, and operational excellence. Key Responsibilities Supervise and manage all hotel departments including Front Office, Housekeeping, F&B, and Maintenance Ensure smooth day-to-day operations and consistent guest satisfaction Implement SOPs and operational policies to maintain service quality Drive revenue and occupancy through effective cost control and guest experience Monitor operational budgets, procurement, and vendor management Train and develop department heads and staff for performance and guest engagement Ensure compliance with health, safety, and regulatory standards Lead audits, inspections, and quality control initiatives Report directly to company directors with periodic updates on performance Desired Candidate Profile Bachelor’s or Master’s degree in Hotel Management or equivalent Minimum 8–15 years of experience in hotel operations, preferably in a managerial role Strong leadership, communication, and people management skills Excellent knowledge of hotel software systems and operations best practices Ability to handle guest issues, team management, and cost-effective operations Experience managing multi-property operations is a plus Passionate, disciplined, and result-oriented Perks & Benefits Free staff accommodation provided Attractive incentive-based pay for high performance Opportunity to grow with a rising hospitality group A challenging yet rewarding leadership environment Apply Now : Send your resume to admin@nakshatreehotels.com Contact & WhatsApp : 9789303967 / 8778143331 Job Type: Full-time Pay: ₹20,631.43 - ₹40,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Rotational shift Supplemental Pay: Shift allowance Yearly bonus Work Location: In person Expected Start Date: 11/06/2025