General Manager - MOD-T & Repair

Your main responsibilities

• We are seeking a dynamic, hands-on Senior Business leader who can transform and exponentially scale our MOD-T & Repair business
• This individual will be a true entrepreneur within the organization, responsible for defining & improvising the solutions/product roadmap while simultaneously building the organizational structure and enabling support to the field to achieve growth aspirations
• This role demands excellence in both strategy and field delivery

• The MoRe Lead will own the entire lifecycle and commercial success of the MOD-T & Repair business
• This includes setting the strategic vision, defining profitable solutions, establishing product requirements, and, critically, leading the field execution and driving sales to ensure widespread adoption and market dominance
• This role requires a strong focus on planning, organizational scaling, competitive product positioning, and achieving high-quality, timely field delivery

• Define and articulate a clear, compelling product vision and strategy for the MOD T & Repair portfolio, aligning it directly with aggressive company objectives.
• Conduct deep field input analysis, customer feedback, and competitive benchmarking to identify high-potential opportunities, address pain points, and ensure market competitiveness.
• Develop detailed solution requirements, user stories, and clear success metrics (e.g., PES) for all new offerings.
• Own the solution lifecycle from ideation to commercialization, adoption, and continuous improvement, tracking performance using data analytics and field feedback.

• Drive exponential volume and revenue growth

  by establishing formal and informal levers on the ground (e.g., developing and implementing targeted sales schemes, incentive programs, and marketing strategies).

• Own the Go-To-Market (GTM) strategy

  for new solutions, pricing models, and necessary field training programs to ensure rapid and successful market penetration.

• Lead and scale the sales and execution force

  by setting aggressive KPIs, providing coaching, and building the organizational structure necessary to support future business demands.

• Establish robust sales reporting and performance management systems

  to accurately forecast revenue, track pipeline health, and identify areas for sales process optimization.
• Collaborate closely with Engineering, Design, Marketing, and Sales teams to ensure a unified and value-driven release/launch process in the field.
• Prioritize features and initiatives based on maximum business impact, field viability, customer value, and resource allocation.
• Serve as the primary voice of the field/customer within the organization, translating operational challenges into actionable product and strategy changes.

• Years of Experience: 15+ years

• Sales Leadership & Business Ownership:

  Proven ability to lead and motivate a field sales and execution team, demonstrating a

  clear track record of meeting or exceeding aggressive sales targets

  and full accountability for the business unit's P&L.

• Strategic & Data-Driven:

  Ability to translate complex business needs and market data into technical requirements, clear product specifications, and executable strategies. Familiarity with analytics tools is essential.

• Execution Focus:

  Proven ability to manage competing operational and strategic priorities and deliver high-quality, measurable results under pressure.

• Expertise in Sales Process Optimization:

  Demonstrated experience in designing, implementing, and optimizing sales processes (from lead generation to closing) for scalability and efficiency.

• Communication & Stakeholder Management:

  Excellent ability to communicate vision, resolve conflicts, and influence stakeholders across all organizational levels.