Gemstone Manufacturing Manager

About VGL Group

Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products. In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India.

Multi-Channel Presence

VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms:

• Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence.
• TJC, UK – Reaches 27M+ homes through TV and digital platforms.
• Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL’s European market presence.
• Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform.
• Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products.

Social Impact & ESG Initiatives

• Your Purchase Feeds… – VGL’s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK.
• Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities.
• Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives.
• IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit.
• Assigned a ‘Combined ESG Rating 72 (Strong)’ from ICRA ESG Ratings Limited

Talent & Culture

• Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership.
• Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence.
• GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China.

Recognition & Achievements

• Top Exporter Award – Honored by GJEPC for being India’s largest exporter of silver and colored gemstones.
• Operational Excellence – A strong track record in value-driven retail and customer-centric growth.

We are looking for a Gemstone Manufacturing Manager to lead end-to-end gemstone production, including cutting, polishing, grading, and calibration. The ideal candidate will improve yield, reduce rejection, enhance workflow efficiency, and ensure high-quality output aligned with business goals. This role requires an entrepreneurial mindset, deep gemstone expertise, and strong leadership.

Key Responsibilities

• Oversee complete gemstone production: cutting, polishing, grading, calibration, and quality control.
• Improve yield, recovery %, and minimize cut loss through process optimization.
• Drive system improvements, quality standards, and cost-efficient workflows.
• Ensure compliance with industry and VGL quality guidelines.
• Coordinate closely with buying, inventory, merchandising, and design teams.
• Maintain vendor relationships and negotiate effectively.
• Monitor production schedules, inventory levels, and maintain accurate records.
• Train and supervise production staff to improve skills and productivity.
• Identify and resolve production issues quickly to reduce downtime.
• Align manufacturing decisions with final retail profitability and market needs.

Required Expertise & Skills

• Strong knowledge of gemstone types, treatments, origins, and processing techniques.
• Expertise in grading, calibration, cut-loss, recovery %, and quality parameters.
• Leadership and team management ability with a problem-solving mindset.
• Understanding of production planning, cost optimization, and inventory management.
• Strong communication and decision-making skills.
• Experience in vendor markets (India/Thailand/Africa/China preferred).
• You think in ROI, quality, speed, and business impact.
• You take ownership and drive change proactively.
• You treat every rupee as if it’s your own.